UNDP Jobs

IMPORTANT NOTES on UNDP INTERNSHIPS:   UNDP is not responsible for any financial support (airfare, accommodation or transportation). Internships with UNDP are not paid. Candidates must present proof of medical insurance coverage before starting the internship period. For more information about UNDP’s Internship Terms & Conditions, visit: http://www.undp.org/internships/.

As UNDP does not pay for internships. The costs associated with the latter must be borne by the nominating institution, related institution or government, which may provide the required financial assistance to its students; or by the student, who will have to obtain financing for subsistence and make his or her own arrangements for travel, accommodation etc.

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The United Nations Development Programme (UNDP) is the UN’s global development network, advocating for change and connecting countries to knowledge, experience and resources to help people build a better life. UNDP works through 136 country offices to provide development advocacy, advice and assistance to 166 countries in Africa, Asia and the Pacific, Arab States, Eastern Europe, CIS, Latin America and the Caribbean.

The Office of Information Systems and Technology (OIST) implements and maintains corporate IT applications to support UNDP’s operations worldwide. Oracle/PeopleSoft based Enterprise Resource Planning (ERP) applications known as ATLAS and Microsoft SharePoint are the key applications being utilized by UNDP today. During summer of 2012, key improvements to these systems are planned. Support is needed for those improvements to accomplish the overall goal to foster better use of corporate systems to drive a transformation of the organization leveraging technology, and further alignment of ICT assets for the future corporate needs. Interns will be instrumental in working alongside team members to get project tasks completed.

The successful candidate will be part of a team which is involved in several projects, ranging from financial systems, CRM, SharePoint, and other areas. Under this overall framework, the intern is expected to carry out one or more areas from a list of opportunities:

• SharePoint: Analyzing data and cleaning up extraneous data, assist with customer projects;
• SharePoint: Formatting support documentation and internal marketing materials into Wiki pages;
• SharePoint: Assist with marketing the new UI in coordination with Training and Communications teams;
• CRM: Analyzing solutions provided to users and building a clean user support knowledge base;
• Other tasks as needed.

Corporate:

• Commitment to UNDP’s mission, vision and values;
• Cultural, gender, religion, race, nationality and age sensitivity and adaptability;
• Respect for the principles of the United Nations Charter and the UNDP Statement of Purpose;
• Commitment to UNDP’s mission, vision and values.

Functional:
The successful Candidate will have abilities to work on one or more of the following functional areas:

• Customer Service;
• Training;
• Marketing (traditional, new media, guerilla and ‘word of mouth’);
• Strategy;
• Product marketing;
• Business development;
• Social media tools and techniques.

In addition following personal attributes will be valued highly:

• Creativity;
• Willingness to experiment;
• Ability to deal with uncertainty;
• Ability to contribute individually, and lead, manage or participate in cross-functional teams;
• Steadfast determination;
• Ability to synthesize large amounts of data into actionable information;
• Excellent writing skills and a willingness to use them;
• Excellent verbal communication skills;
• Persuasiveness;
• Ability to create great working relationships with all levels within the company and across multiple disciplines;
• Sense of humor;
• Demonstrated interest and motivation in the field of development.
  

Education:

• Enrollment in a graduate-level degree programme in IT is best, but also marketing, web development, communications, or related field preferred. Other degrees will be considered if candidates’ abilities and professional experience are relevant, and the candidate is suited for the responsibilities listed. Only those students who will return to their studies upon completion of their internship assignments are eligible.
  

Language:

• Proficient in written and spoken English;
• Knowledge of another UN language would be asset.