Background

Duties and Responsibilities

• Change management implementation process within the One UN in Rwanda.
• Business process harmonization and synergies.
• Transaction costs reduction and realization of savings on goods and services.
• Support assessment change: working with PPOC (Program Planning and Oversight Committee) and OMT (Operations Management Team) to continue undertaking the inventory and stock taking of all products and services that will potentially generate interest in setting up reduction of transaction costs strategies.
• Support planning change: Working with the UNCT, PPOC and OMT to set the agenda and pace of the change process in Rwanda, to provide effective UN support to the implementation of the UNDAP.
• Support managing change: Liaising with and supporting the participating Agencies to ensure that the change process is inclusive, clearly mapped out, effective and run efficiently as a project with concrete deliverables, clear milestones and broadly accepted indicators and targets.

• Determine key barriers to change requiring exceptions from agencies HQ
• Surface needs for technical advisory missions (e.g., on programming, procurement, HR etc.)
• Orchestrate missions & HQ outreach, ensure recommendations are actionable
• Facilitate inter-agency task teams to create new modalities, systems, and redesign processes

Manage for Results: Ensure change is managed as a coherent project

• Design roadmaps in each change area (One Programme, One Leader + One Voice, One Budgetary Framework/One Fund, One Office) to deliver results
• Create and manage to an overall Change Project Plan
• Champion the coordination and implementation of all common services with a high value added with the objective to reduce transaction costs
• Design indicators for change, targets and monitoring in collaboration with key stakeholders
• Baseline indicators with key constituencies
• Report progress and issues requiring attention to UNCT
• Prepare periodic reports for Government, donors and UNDG

Sustain Change: Assess and lock in required capacity and knowledge

• Understand emerging needs new and ensure synergies resulting for ‘Delivering as One’
• Assess capacity and capability currently available to the Rwanda UNCT
• Determine options and choices to close any gaps identified

Communication:

• In close coordination with the UN Communication Group, ensure all internal and external stakeholders are heard and messaged through the implementation of the Change Management within the One UN

Competencies

• Effectively networks with partners seizing opportunities to build alliances
• Identifies needs and interventions for capacity building of counterparts, clients and potential partners
• Displays initiative, sets challenging outputs for him/herself and willingly accepts new work assignments

• Makes the case for innovative ideas documenting successes and building them into the design of new approaches
• Develops and/or participates in the development of mechanisms, including identifying new approaches to promote individual and organizational learning and knowledge sharing using formal and informal methodologies

• Understands advanced aspects of primary area of specialization as well as the fundamental concepts of related disciplines (financial resources and human resources management, contract, asset and procurement, information and communication technology, general administration, programming)
• Continues to seek new and improved methods and systems for accomplishing the work of the unit
• Keeps abreast of new developments in area of professional discipline and job knowledge and seeks to develop him/herself professionally
• Demonstrates comprehensive knowledge of information technology and applies it in work assignments
• Demonstrates comprehensive understanding and knowledge of the current guidelines and tools and utilizes these regularly in work assignments

• Performs appropriate work analysis and assists in redesign to establish clear standards for implementation
• Promoting the change management culture within the ONE UN and lead the whole process of reduction of transaction costs and business process harmonization
  

• Carries out research into existing systems to identify best practice and make recommendations to UNCT, PPOC, OMT on applicability to the ONE UN.
• Identifies and recommends remedial measures to address problems in systems design or implementation

• Anticipates client needs
• Works towards creating an enabling environment for a smooth relationship between the clients and service provider
• Demonstrates understanding of client’s perspective

• Provides inputs to the development of organizational standards for accountability and results-based management

• Building support and political acumen
• Building staff competence, creating an environment of creativity and innovation
• Building and promoting effective teams
• Creating and promoting enabling environment for open communication
• Creating an emotionally intelligent organization
• Leveraging conflict in the interests of the ONE UN in Rwanda & setting standards
• Sharing knowledge across the organization and building a culture of knowledge sharing and learning. Promoting learning and knowledge management/sharing is the responsibility of each staff member.
• Fair and transparent decision making; calculated risk-taking

Required Skills and Experience

Education:

• Master’s Degree or equivalent in Business Administration Public Administration, Finance, Economics or related field.

Experience:

• At least 7 years of relevant work experience at the managerial level
• Proven track record in Change Management in the private and public sectors, preferably from a internal or external consulting role
• Demonstrated ability to lead transformational change projects
• Experience with qualitative and quantitative analytical approaches to plan, manage and assess change
• Ability to translate strategic thinking and innovative ideas into practical operational recommendations
• History of successful project planning and project management
• Familiarity with process mapping and reengineering approaches
• Good knowledge of the One UN and latest development and deliberations in relation to UN reform in general and Delivering as One in particular
• Experience in working in/with developing countries and in a cross-cultural setting
• Solid analytical and presentation skills
• Excellent interpersonal, communication and negotiating skills
• Experience of accrual accounting, IPSAS or IFRS is highly desirable.

Language Requirements:

• Fluency in English and Working knowledge of French.