Big Data Analytics Strategist


Location : New York, UNITED STATES OF AMERICA
Application Deadline :01-Dec-12
Type of Contract :Individual Contract
Post Level :International Consultant
Languages Required :
Duration of Initial Contract :5 months
Expected Duration of Assignment :5 months

Background

At the turn of the millennium the United Nations launched a global development framework known as the Millennium Development Goals (MDGs). Eight in total, with accompanying indicators and targets, the MDGs provided a roadmap to halve poverty worldwide by 2015. As we near the 2015 deadline, the UN, in partnership with civil society and the private sector is undergoing a process to reflect on the MDGs as well as develop a new global framework post-2015.
 
As part of the post-2015 process, the UN will convene a panel of world leaders and experts known as the High Level Panel, facilitate 9 global thematic consultations and over 50 country consultations, and lead a Global Conversation which will be an effort to allow citizens and other stakeholders to participate and contribute ideas and on the MDGs and the post-2015 process, which will then feed into the planning of the new framework.
 
A key aspect of the global conversation is a virtual platform that will allow citizens to offer many forms of feedback on a new development agenda, and contribute their opinions, wants and desires for a post-2015 development framework. Accompanying this will be a large crowdsourcing component that aims to harness the post 2015 conversations not taking place directly on the virtual platform (through social media and other online spaces), a strategy to feed offline conversations taking place at various events into the online platform, and a sophisticated data analysis and synthesis model to make sense of the overall conversation.


Duties and Responsibilities

Overall Objective
 
The consultant is expected to work closely with Global Pulse, the United Nations Millennium Campaign, the United Nations Development Program and a post-2015 Technical Advisory Group to further develop the strategy for digital engagement and crowd-sourcing citizen data, and to support the development of the overall data analytics model.
 
Specific Tasks
 
Engagement Scoping
  • Meet with UN, civil society and other stakeholders to understand current status of Post 2015 digital engagement plans and programs, priority languages, and gather requirements that can inform the analytics strategy.
Data Analytics Research and Partnership Development
  • Conduct research into capabilities of various analytics platforms and social media monitoring tools that could be useful for understanding/analyzing global development issues.
  • Collect relevant case studies and examples that could be adapted to the Post-2015 big data analytics strategy.
  • Conduct outreach to potential partners/vendors that provide sophisticated data management, visualization and analysis tools.
Project Management
  • Execute a series of small prototype projects/proofs-of-concept , analyzing and visualizing available data sets ,by leveraging partners, or public challenges.
  • Draft a longer-term sustainable data analytics and social media monitoring plan (with partner recommendations and budget estimates) for the crowd-sourcing/global conversation portion of the Post-2015 process.
  • Work with the Technical Advisory Group and one or more of the vendor/partners to begin implementation of the plan.
Advisory Support
  • Research best practices for online stakeholder engagement and social media monitoring, and contribute to the Technical Advisory Group’s strategy development as needed.
Deliverables
  • Map current major post-2015 initiatives where online data will be regularly generated, and could potentially be mined for analysis.
  • Scoping document listing the capabilities of various analytics platforms and vendors, as well as a list of case-studies to use as guiding models.
  • Develop a partnership outreach strategy for approaching private sector analytics partners and agencies for collaboration
  • Project manage a series of data visualization/analysis projects
  • Draft a longer-term data analytics and social media monitoring strategy tailored to monitoring the post-2015 global conversation, with accompanying implementation plan.


Competencies

  • Keeps pace with social media analytics/big data trends and developments.
  • Passion for seeking out and learning from social media case studies and examples, and eager to adapt private sector innovations in brand perception, analytics, digital marketing/strategy for social issues.
  • Outstanding ability to think creatively, and identify and resolve problems
  • Attention to detail and the ability to effectively adapt and multi-task in a deadline driven atmosphere.
  • Exhibits multi-cultural/multi-lingual sensitivity.
  • Experience working with UN or international civil society a plus.
  • High levels of integrity, autonomy, and self-motivation.
  • Excellent analytical, organizational, project management and time management skills.
  • Proficiency in MS Excel, PowerPoint, and Word.


Required Skills and Experience

Education:

  • Advanced university degree in International Media and Communications, Communications Technology or related field.

Experience:

  • Experience working with social media monitoring and mapping tools (i.e. - Google, Radian 6, Crimson Hexagon, IBM Social Sentiment, DataSift, Traackr, TomNod, etc) and popular social media management tools (TweetDeck, HootSuite, etc). Experience working with more sophisticated, enterprise-level monitoring tools is strongly desired.
  • Experience with web analysis or text mining, using a variety of analytics tools, as well as an understanding in various social media analysis techniques (sentiment analysis, natural language processing, etc.)
    Demonstrated experience with project management, through successful completion of comprehensive consulting or client-facing projects on deadline.
  • Experience with online community building & strategy design (a nuanced understanding of the principles behind digital engagement/joining the social conversation)
    Strong writing skills (internal documentation such as technical proposals and structured strategy documents, as well as experience with producing online content such as blogs)
  • Experience with data visualization a plus

Language Requirements:

  • Fluency in English is required; knowledge of other UN working languages is an asset.


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