UNDP Jobs - 34182- Digital Engagement and Innovation Consultant

Digital Engagement and Innovation Consultant

Location :

Bratislava, SLOVAK REPUBLIC

Type of Contract :

Individual Contract

Starting Date :

Application Deadline :

14-Jan-13 (Midnight New York, USA)

Post Level :

International Consultant

Duration of Initial Contract :

estimated February – December 2013

Languages Required :

English

Expected Duration of Assignment :

approximately 5 working days per week

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Background

UNDP’s Bratislava Regional Centre integrates regional programming with technical and advisory support for 24 UNDP Country Offices in Europe and the CIS region. The Centre has established a Knowledge and Innovation Unit focused on developing the next generation of services to benefit UNDP’s clients. The Unit promotes approaches such as market intelligence, rapid prototyping, design thinking to foster innovation and embed it into processes and new services development. Opening up UNDP’s work to external inputs through the strategic use of social media and defining new approaches to communicate UNDP’s work that go beyond traditional reports is also part of the Unit’s mandate.

BRC is now seeking a Knowledge and Innovation Consultant to help advance the innovation agenda throughout the region. The expert will work under the guidance of the Knowledge and Innovation Practice Leader as part of the Knowledge and Innovation Unit and will work closely with country offices in the region. This is an all-rounder position that requires a high level of initiative and a self-starter attitude with an appetite for learning. The selected applicant will have the opportunity to experience a variety of knowledge and innovation tools and techniques and get exposed to different aspects of UNDP’s work.

Duties and Responsibilities

Knowledge and Innovation:

To support the Knowledge and Innovation Practice Leader in managing requests from internal and external clients in the area of knowledge and innovation (e.g. prototypes, new forms of citizen engagement, production and dissemination of information products, web 2.0 tools).
To help anticipate clients needs through the provision of innovative and forward-looking solutions
To help facilitate the work of the KM editorial meeting, a group gathering representatives from various internal client units and help foster the regional Knowledge and Innovation Community of Practice for UNDP staff in country offices
To help monitor latest trends and developments in the knowledge and innovation area.
To develop strong and innovative concepts for new products, tools and resources. To assist country offices in the implementation of innovative prototypes and pilots and deliver training when needed.

Social media engagement and partnerships development:

To help facilitate the Centre’s social media channels, with a particular focus on the Development in Eurasia Linkedin Group and Twitte
To support various aspects of implementation of the Centre’s social media engagement strategy
To assist in the development of partnerships with other organisations in the knowledge and innovation area, with a particular focus on the Europe and CIS region

Monitoring and evaluation:

To develop and help monitor metrics to evaluate the impact of the unit’s activities, with a particular focus on online metrics

Expected monthly deliverables

Ensure updates of social media channels (Twitter, Facebook, blog, etc) on daily basis
Produce monthly web metrics report
Prepare market intelligence scanning report (new trends in innovation and development)
Submit highlights with Identified leads for new products and services and identified leads for new partnerships (content syndication and beyond)”…

Competencies

High level of intellectual curiosity and proven ability to quickly assimilate new tools and approaches
Leaving and breathing social media. Demonstrable experience running social media channels, managing online communities and running online marketing campaigns
Good understanding of innovation principles and methods. Practical experience with prototyping and design thinking a distinct advantage
Good understanding of web metrics and social media monitoring tools and the capacity to concisely summarize major trends and to make recommendations based on these trends
Good research skills and ability to summarise research findings for a variety of audiences
Ability to develop and negotiate effective partnerships
Proven client management skills
Knowledge of /Interest in development issues in Europe and CIS

Required Skills and Experience

Academic Qualifications/Education:

Minimum Bachelor Degree in social sciences, innovation, communications

Experience:

Minimal working experience of 2 years in digital engagement, social innovation

Language skills:

Excellent writing, editing, and oral communication skills in English

Evaluation of Applicants:

Individual consultants will be evaluated based on a cumulative analysis taking into consideration the combination of the applicants’ qualifications and financial proposal.
The award of the contract should be made to the individual consultant whose offer has been evaluated and determined as:
a) responsive/compliant/acceptable, and
b) Having received the highest score out of a pre-determined set of weighted technical (P11 desk reviews and interviews) and financial criteria specific to the solicitation.

Only highest ranked candidates who would be found qualified for the job based on the P11 desk review will be invited for an interview

Technical Criteria - 70% of total evaluation – max. 35 points:

Understanding of innovation and design thinking methods – max points: 5
Demonstrable experience managing social media channels and campaigns: 10
Understanding of web metrics – max points: 5
Independent thinking and ability to conduct research -5
Interview –10

Financial Criteria - 30% of total evaluation – max. 15points

Application procedures:

Qualified candidates are requested to apply online via this website. The application should contain:

Cover letter explaining why you are the most suitable candidate for the advertised position. Please paste the letter into the "Resume and Motivation" section of the electronic application.
Please provide links to social media accounts/websites you manage and samples of writing for the web. Feel free to provide any additional documentation that points to your understanding of innovation principles and social media (documentation can be sent to hru.sk@undp.org).
Filled P11 form including past experience in similar projects and contact details of referees
(blank form can be downloaded from http://europeandcis.undp.org/files/hrforms/P11_modified_for_SCs_and_ICs.doc ); please upload the P11 instead of your CV.
Financial Proposal* - specifying a total lump sum amount for the tasks specified in this announcement. The financial proposal shall include a breakdown of this lump sum amount (number of anticipated working days, per diems and any other possible costs).
Incomplete applications will not be considered. Please make sure you have provided all requested materials

*Please note that the financial proposal is all-inclusive and shall take into account various expenses incurred by the consultant/contractor during the contract period (e.g. fee, health insurance, vaccination and any other relevant expenses related to the performance of services...). All envisaged travel costs must be included in the financial proposal. This includes all travel to join duty station/repatriation travel.

Payments will be made only upon confirmation of UNDP on delivering on the contract obligations in a satisfactory manner.

Individual Consultants are responsible for ensuring they have vaccinations/inoculations when travelling to certain countries, as designated by the UN Medical Director. Consultants are also required to comply with the UN security directives set forth under dss.un.org

General Terms and conditions as well as other related documents can be found under: http://europeandcis.undp.org/home/jobs

Qualified women and members of minorities are encouraged to apply.

Due to large number of applications we receive, we are able to inform only the successful candidates about the outcome or status of the selection process.