Background

Duties and Responsibilities

• Develop and implement software systems and applications in line with user requirements to achieve organizational objectives.
• Document detailed system and other functional specifications and user documentation for major systems.
• Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques
• Researches, analyzes and evaluates new technologies and makes recommendations for their deployment.
• Organizes and performs unit and integrated testing, designing and utilizing test bases; assists users in acceptance testing.

• Compliance with corporate information management and technology standards, guidelines and procedures for the CO technology environment.
• Develop computer programs, integration of interrelated systems and program elements; ensures appropriate data security and access controls considering both local and wide area issues.
• Provides specialized advice to users, analyzing users’ requirements and translating these into new applications; determines application systems integration and linkage issues.
• Developing use case scenarios for testing the product and source code library management

• Use their knowledge of the system-development cycle to analyze current systems and create, test, implement, maintain and document applications.
• Defines system requirements documents based on user interviews and liaison sessions
• and the project architecture.
• Analyzes software specifications for completeness and compatibility with operating system capabilities.
• Documenting user specification “change of scope” as well as documenting application versions

• Troubleshooting and diagnosing and fixing software bugs.
• Providing Second Tear support to developed applications and users.
• Ensuring application data is reliably backed-up in line with the OCHA Somalia corporate backup & recovery policy
• Revises, enhances, updates and installs software components to optimize.
• Training system users and writing software user and technical administration manuals

• Participate in office automation projects, review and recommend business improvement processes.
• Identification and promotion of different systems and applications for optimal content management, knowledge management and sharing, information provision.
• Participation in the organization of training for the CO staff on in-house applications
• Synthesis of lessons learned and best practices in software development in humanitarian context.

• Ensures that all software developed is bug-free, meets requirements and/or expectations, and is maintainable
• All validation rules and Information management standards are incorporated in systems.

Competencies

• Analyzes general information and selects materials in support of partnership building initiatives

• Researches best practices and poses new, more effective ways of doing things
• Documents innovative strategies and new approaches

• Understands the main processes and methods of work regarding to the position
• Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks
• Identifies new and better approaches to work processes and incorporates same in own work
• Strives to keep job knowledge up-to-date through self-directed study and other means of learning
• Demonstrates good knowledge of information technology and applies it in work assignments

• Demonstrates ability to identify problems and proposes solutions

• Uses information/databases/other management systems

• Reports to internal and external clients in a timely and appropriate fashion
• Organizes and prioritizes work schedule to meet client needs and deadlines
• Establishes, builds and sustains effective relationships within the work unit and with internal and external clients
• Responds to client needs promptly

• Gathers and disseminates information on best practice in accountability and results-based management systems

• Demonstrating/safeguarding ethics and integrity 
• Demonstrate corporate knowledge and sound judgment
• Self-development, initiative-taking
• Acting as a team player and facilitating team work
• Facilitating and encouraging open communication in the team, communicating effectively
• Creating synergies through self-control
• Managing conflict
• Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member.
• Informed and transparent decision making

Required Skills and Experience

• Secondary education with specialized certification in information systems or related field with a solid experience in software design, development and deployment of complex systems, Computer Science or the equivalent

• 6 years of relevant experience in software design, object-oriented design and implementation techniques; thorough understanding of design patterns and their application in software development;
• Proven experience in designing web-based applications using ASP, ASP.NET, VB.NET;
• Client side coding: Mastery of cascading Style Sheets (CSS), XHTL, DHTML, Java scripts (Ajax & Jquery), HTML templates;
• Proven experience in design and implementation of web applications in open source technologies and specifically PHP/MYSQL/PostgreSQL
• System integration with MS office applications templates
• Proficient with Database; MYSQL, MSSQL, MS Access databases;
• Knowledge of W3C standards such as XHTML, accessibility standards, content sharing standards such as RSS/RDF and Open Archives Initiative;
• Proficiency in the use of web protocols including HTTP, HTTPS, WSFTP, SSL, SOCS and FTP;
• Experience with Apache web servers, Internet Information Server (IIS);
• Experience with Macromedia Dreamweaver, Notepad++, Macromedia Fireworks, visual studio, Adobe Photoshop and front page, C SS-P, C SS 2.0 and ColdFusion;
• Previous experience in projects involving humanitarian funding systems will be an asset

• Fluency in oral and written English is essential.