Historique
Organizational Context:
UNDP supports stabilization, state building, governance and development priorities in Afghanistan. UNDP support, in partnership with the Government, the United Nations system, the donor community and other development stakeholders, has contributed to institutional development efforts leading to positive impact on the lives of Afghan citizens.
Over the years UNDP support has spanned such milestone efforts as the adoption of the Constitution; Presidential, Parliamentary and Provincial Council elections; institutional development through capacity-building to the legislative, the judicial and executive arms of the state, and key ministries, Government agencies and commissions at the national and sub-national levels. UNDP has played a key role in the management of the Law and Order Trust Fund, which supports the Government in developing and maintaining the national police force and in efforts to stabilize the internal security environment. Major demobilization, disarmament and rehabilitation and area-based livelihoods and reconstruction programmes have taken place nationwide.
UNDP Programmes in Afghanistan have benefited from the very active support of donors. UNDP Afghanistan is committed to the highest standards of transparency and accountability and works in close coordination with the United Nations Mission in Afghanistan and the UN system as a whole to maximize the impact of its development efforts on the ground.
Under the guidance and direct supervision of the Project Manager / Operations Officer, the ICT Officer manages ICT services, develops and implements ICT management systems, provides information management tools and technology infrastructure. The ICT Officer is responsible for review of and advice on the use of new technologies that will enhance the project productivity. The ICT Officer promotes a client-oriented approach.
Devoirs et responsabilités
Summary of Key Functions:
- Implementation of ICT strategies and introduction/implementation of new technologies
- Development of information and documentation management system
- Management of Project hardware and software packages
- Networks administration
- Provision of web management services
- Facilitation of knowledge building and knowledge sharing
Ensures implementation of ICT strategies and introduction and implementation of new technologies, focusing on achievement of the following results:
- Full compliance with corporate information management and technology standards, guidelines and procedures for the Project technology environment.
- Analysis of the requirement and elaboration of internal policies and procedures on the use of ICT.
- Project ICT business processes mapping and elaboration/establishment of internal Standard Operating Procedures (SOPs) in ICT management, control of the workflows in the ICT team.
- Participation in the project business process re-engineering activities and ensure that business needs drive IT solutions related to corporate resource management.
- Conduct of market research and analysis, and introduction of new technology for project system updating and improvement.
- Provision of advice on and assistance in procurement of new ICT equipment for the project, provision of technical specifications and information on best options in both local and international markets.
- Development and update of the ICT annual plan and road map. Development and update of the business continuity plan, disaster recovery plan, ICT infrastructure and training plans. Follow up on their implementation.
- Provision of support to the use of Atlas (UNDP’s implementation of PeopleSoft ERP) functionality for improved business results and improved client services.
- Leadership of the ICT team for effective and client-oriented services.
Ensures development of information and documentation management system focusing on the achievement of the following results:
- Development and implementation of project information and documentation management system in accordance with UNDP policy and the country office needs.
Manages Project hardware and software packages, focusing on the achievement of the following results:
- Project hardware and software platforms meet the UNDP corporate standards and the project key business processes.
- Provision of advice on maintenance of equipment and acquisition of hardware supplies
- Development of new software for high impact results (e.g. project office management system, e- registry, etc).
Ensures efficient networks administration, focusing on achievement of the following results:
- Monitoring of the computing resources to provide a stable and responsive environment.
- Operation of network utility procedures defining network users and security attributes establishing directories, menus and drive-mappings, configuring network printers and providing user access.
- Monitoring of backup and restoration procedures for both server and local drives.
- Timely upgrade of LAN infrastructure and Internet connectivity to meet UNDP requirements.
- Provision of technical advice on network administration to other agencies as required and monitoring preparation of bills for cost-recovery for the services provided.
Provides web management services, focusing on achievement of the following results:
- Identification of opportunities and ways of converting business processes into web-based systems to address the issues of efficiency (e.g. office management systems, donor profile software, knowledge management systems).
- Creation and technical maintenance of the project website.
Ensure facilitation of knowledge building and knowledge sharing in the CO, focusing on achievement of the following results:
- Identification and promotion of different systems and applications for optimal content management, knowledge management and sharing, information provision.
- Organization of training for the project staff on ICT issues.
- Synthesis of lessons learned and best practices directly linked to ICT management.
- Sound contributions to knowledge networks and communities of practice.
Compétences
Functional Competencies:
Building Strategic Partnerships
Level 1.2: Maintaining a network of contacts
- Maintains an established network of contacts for general information sharing and to remain up-to-date on partnership related issues
Promoting Organizational Learning and Knowledge Sharing
Level 1.2: Basic research and analysis
- Generates new ideas and approaches, researches best practices and proposes new, more effective ways of doing things
- Documents and analyses innovative strategies and new approaches
Job Knowledge/Technical Expertise
Level 1.2: Fundamental knowledge of own discipline
- Understands and applies fundamental concepts and principles of a professional discipline or technical specialty relating to the position
- Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks
- Identifies new and better approaches to work processes and incorporates the same in his/her work
- Analyzes the requirements and synthesizes proposals
- Strives to keep job knowledge up-to-date through self-directed study and other means of learning
- Demonstrates good knowledge of information technology and applies it in work assignments
Promoting Organizational Change and Development
Level 1.2: Basic research and analysis
- Demonstrates ability to diagnose problems and identifies and communicates processes to support change initiatives
Design and Implementation of Management Systems
Level 1.2: Research and analysis and making recommendations on management systems
- Maintains information/databases on system design features
- Develops simple system components
Client Orientation
Level 1.2: Establishing effective client relationships
- Researches potential solutions to internal and external client needs and reports back in a timely, succinct and appropriate fashion
- Organizes and prioritizes work schedule to meet client needs and deadlines
- Establishes, builds and sustains effective relationships within the work unit and with internal and external clients
Promoting Accountability and Results-Based Management
Level 1.2: Basic monitoring
- Gathers, analyzes and disseminates information on best practice in accountability and results-based management systems
Core Competencies:
- Demonstrating/safeguarding ethics and integrity
- Demonstrate corporate knowledge and sound judgment
- Self-development, initiative-taking
- Acting as a team player and facilitating team work
- Facilitating and encouraging open communication in the team, communicating effectively
- Creating synergies through self-control
- Managing conflict
- Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member.
- Informed and transparent decision making
Qualifications et expériences requises
Education;
- Master’s or bachelor degree in Information systems, Information Management, Computer Science or related discipline.
- Cisco Certified Network Engineer (CCNE) and Microsoft Certified Systems Engineer (MCSE). If certification is not available at the time of recruitment, it should be obtained within 6 months.
Experience:
- With master degree 2 to 3 years and with bachelor degree 4 to 5 years of relevant working experience is required, including development and implementation of ICT strategies, management and supervision of ICT services and teams, hardware and software platforms, telecommunications facilities, knowledge of Windows-based packages/applications, experience in web design and development of web-based office applications.
Language:
- Fluency in English, Dari and/or Pashto
Submission of Applications:
Interested and qualified national Afghan candidates should apply on-line through the UNDP Jobs site at http://www.undp.org.af/Jobs/index.htm . Please ensure to complete and upload Personal History Form-P.11 which is available at http://www.undp.org.af/Jobs/index.htm in the relevant field of the on-line application.
Incomplete applications or applications received after the closing date will not be given consideration. Please note that only applicants who are short-listed will be contacted.
For more detailed information about UNDP Afghanistan please visit our website at www.undp.org.af
- The vacancy announcement is open only for Afghan(s) national applicants.
- Qualified female candidates are highly encouraged to apply.
Evaluation of Applicants:
Applicants will be screened against qualifications and the competencies specified above. Those selected for the next stage of the selection process will be invited for a written assessment and subsequent interview. Reference check will be conducted.
From this assessment, the successful candidates will be included in the roster system of UNDP Afghanistan and will be provided with a roster number. This roster system will be valid for a period of one year. Entry into UNDP’s roster system does not necessarily mean that contract with UNDP is guaranteed. When a vacancy arises, the candidates on roster will be contacted to confirm their interest and availability and also to provide an up-to-date Personal History Form. Interested candidates will then be brought to the final interview stage.
Candidates on roster are also encouraged to regularly search the job site for any other openings and actively apply for positions for which they think they are qualified.
Notice:
UNDP, as a matter of practice, does not charge any application, processing or training fee at any stage of the recruitment process. If you have any questions as to vacancy announcements you may have received, please refer to UNDP Afghanistan job site at www.undp.org.af
UNDP is currently aware of fictitious vacancy announcements that are being circulated through the internet, the purpose of which is to get people to register for a training and send in a fee. If you believe that you have received such a notice, please forward it, and any other related information you have received, to scamalert@undp.org This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Since logos, emblems, names and addresses can be easily copied or reproduced, you are advised to take particular care in applying for vacancies, including undertaking all appropriate measures to protect against the unauthorized use of any personal information you may have provided as a result of the scam.