Background

The United Nations Volunteers (UNV) programme is the UN organization that promotes volunteerism to support peace and development worldwide. Volunteerism can transform the pace and nature of development and it benefits both society at large and the individual volunteer. UNV contributes to peace and development by advocating for volunteerism globally, encouraging partners to integrate volunteerism into development programming, and mobilizing volunteers.

In most cultures volunteerism is deeply embedded in long-established, ancient traditions of sharing and support within the communities. In this context, UN Volunteers take part in various forms of volunteerism and play a role in development and peace together with co-workers, host agencies and local communities.

In all assignments, UN Volunteers promote volunteerism through their action and conduct. Engaging in volunteer activity can effectively and positively enrich their understanding of local and social realities, as well as create a bridge between themselves and the people in their host community. This will make the time they spend as UN Volunteers even more rewarding and productive.

This programme provides a mechanism for volunteers from Asia to go to Africa and transfer skills and knowledge in the fields of agriculture and the private sector, especially small to medium enterprises. These Asia Youth Volunteers may be up to 40 years of age and will need to have the appropriate skills and experience to effectively accomplish the programme objectives. It is based on long standing Japanese commitment and interest towards development assistance to Africa which started through such initiatives as the Tokyo International Conference on Africa Development (TICAD) in 1993. Additionally, this programme will complement ongoing efforts by Governments, UNDP and other national institutions that are working towards enhancing competitiveness in business management practices and growth in agricultural productivity in the face of diminishing growth of the private sector and perennial food insecurity respectively.

Host Agency/Host Institute: Tanzania Chamber of Commerce, Industry and Agriculture (TCCIA).

Living conditions:

The UN Volunteer will be based in Dar-es-salaam which is a family duty station. Dar-es-salaam previously the capital of Tanzania is located on a central plain of the east coast of Africa and serves as the major commercial land, air, sea port. With an area of 1,393 sq km, the city is the most densely populated of Tanzania’s urban settlements.

Dar-es-salaam which is still the hub of all commercial and diplomatic functions, presents relatively good living conditions with most of the economic and social amenities available at affordable costs with quality accommodation available. Most commodities are available in supermarkets and restaurants, for every taste and pocket, are abundant. As with the rest of the country, and due to developing infrastructure, Dar-es-salaam is faced with common challenges e.g. power cuts and water rationing. The climate is warm and dry most of the day with an average temperature of 27 degree C, but cooler at night. The hottest months are October to March. The Month of March until May bring heavy intermittent rains (‘long rains’) while ‘short rain’ come around the months of October to December.

Conditions of Service:

A 12 month assignment; monthly volunteer living allowance (VLA) of TZS 775,305/= intended to cover housing, basic needs and utilities; a one-time settling-in-grant (if place of recruitment is not Dar es Salaam); life, health, and permanent disability insurance; return airfares (if applicable). A resettlement allowance for every month of satisfactory service payable upon satisfactory completion of assignment.

Duties and Responsibilities

Under the overall guidance of the Executive Director of TCCIA and the direct supervision of the Senior Marketing Officer at TCCIA the National UN Volunteer will carry out the following tasks and responsibilities.

Assist in the following:

• Establishment of market research methodology for data gathering, examination and analyses data to forecast future market trends;
• Evaluation of market research reports in order to confer with sales personnel to determine the areas of demand for Tanzania products;
• Development of ideas for creating enhanced demand for Tanzania products;
• Preparation of sales and promotional approach based on an analysis of market conditions;
• Preparation and start-up implementation of strategy to promote Tanzanian products within Tanzania and the external market;
• Training and mentoring the local marketing officers at the HQ and regional Chambers on basic concepts of marketing;
• Review of existing service packages and mode of delivery;
• Refine and develop new products and services/activities developed for members in the regional and districts chambers in accordance with recent needs assessment study;
• Participate in membership recruitment and recommend other recruitment mechanisms to the existing ones;
• Develop payment motivation mechanisms for membership subscription;
• Promoting existing products and services for corporate members and designing new products at TCCIA HQ;
• Identifying and recruiting new corporate members for HQ and developing a mechanism for membership retention;
• Establish cost effective approach for conducting customer satisfaction studies;
• Identify and establish linkages with appropriate/strategic partners to suit the Chamber’s needs & obligations and leverage on the best practices;
• Identify mechanisms for promoting the Chamber’s visibility;
• Identify the most effective mechanism to foster Intra chamber relationship between HQ & Regional Chamber, Region & Region Chambers, Region & Districts, district and district;
• Explore and develop modality of collaboration with national or international companies in the country such as corporate volunteers or corporate social responsibility schemes.

Furthermore, UN Volunteers are encouraged to:

• Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and taking active part in UNV activities (for instance in events that mark IVD);
• Getting acquainted with and building on traditional and/or local forms of volunteerism in the host country;
• Contributing articles/write-ups on field experiences and submitting them for UNV publications/websites, newsletters, press releases, etc;
• Assisting with the UNV Buddy programme for newly-arrived UN Volunteers;
• Promoting or advising local groups in the use of online volunteering, or encouraging relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

Results/Expected Output:

• Market research methodology elaborated and market research performed;
• Areas of demand for main Tanzania products determined;
• A strategy on promotion for Tanzanian products prepared;
• Training packages on marketing for Tanzanian SME prepared;
• A final statement of achievements towards volunteerism for development during your assignment such as specific quantification of mobilized volunteers, activities, capacities.

Competencies

• Good teamwork skills;
• Strong negotiation and organizational skills;
• Positive and flexible response to challenges;
• Ability to communicate effectively both orally and in writing with internal and external clients;
• Ability to present a professional image and demeanor to internal and external customers.

Required Skills and Experience

Education:

• University degree in Business Administration, marketing or related field.

Experience:

• Minimum 2 years experience in marketing or promotion profession;
• Basic knowledge of PCs and related software such as Excel and Word.

Language:

• Fluency in oral and written English and Kiswahili.