Background
As described in UNDP’s Agenda for Organizational Change (AOC), the challenges of the 21st century development landscape, including dwindling resources, demand that UNDP repositions itself and lifts its performance “from good to great”. The vision is for UNDP to be a forward-looking, cohesive, knowledge-based organization that leads the development arena, with governance accountabilities and mechanisms that promote the continuous refinement of the organization’s strategic priorities, and with agile and flexible operations that respond effectively to evolving development needs in the countries that we serve.
Fulfilling this vision requires a UNDP workforce that not only possesses the right mix of competencies to deliver on strategic priorities, but one that is also able to adapt to ever-evolving development demands. Equally, UNDP must ensure the engagement of its people and create an environment that enables them to contribute to their full potential, to deliver on organizational priorities. In this context, the AOC called for a People Capability Strategy (PCS), conceived as UNDP’s Integrated Talent Management strategy. The PCS aims at bringing change to how the organization conducts talent management.
Objective
The objective of this consultancy is to drive the Change Management elements of the PCS, which entail changing leadership behaviours in UNDP as well as driving change to make the Office of Human Resources (OHR) the most effective and efficient human resources provider it can possibly be.
The Recipient(s): The direct recipients of these services will be (1) UNDP’s leadership; and (2) OHR. The indirect recipients will be UNDP’s people.
Current Status:
An initial assessment is currently underway to be completed by no later 1 April 2014. However, the assessment of progress will continue to be conducted periodically throughout the entire project cycle to ensure coherence, adherence and compliance with not only the unfolding UNDP OHR strategic plan but with that of other stakeholders as well.
Duties and Responsibilities
This consultancy will deliver the following outputs:
Deliverables for 2014-2016
The timelines will be arranged to suit UNDP Headquarters, Regional Centres and Country Offices and the goal will be to deliver training to all large offices in 2014.
Work will be prioritized according to UNDP Regional Bureaux availability and assessment of most critical needs.
Activities
- Pilot UNDP’s Performance Management training programme and make changes, as needed, prior to rolling out;
- The implementation of change solutions, including interventions at leadership level;
- Assessment phase: Annual assessment of progress with the People Strategy, revisiting how it has to deliver against the Agenda for Change to ensure alignment and to make any changes as needed.
The above activities will be performed during the timeline of each contracting phase. Expected timeline of first contract 1 April 2014 to 31 March 2015. Second will be from 1 April 2015 to 31 March 2016.
Deliverables to be completed during the timeframe of 1 April 2014 – 31 March 2016 with an arrangement suitable to the Regional Centres and Country Offices, with the goal of delivering the following:
Deliverables for Training
- Conduct training for all supervisor managers (in all Regional Hubs and agreed Country Offices) in performance management including giving and receiving feedback;
- Provide and conduct Train the Trainer programmes for designated HR focal points and other appropriate staff for training courses that will be rolled out to a large population – e.g. Feedback, Performance Management Development (PMD);
- Provide and conduct Train the Trainer for designated Subject Matter Experts (SMEs) or nominated managers who will deliver training;
- Prepare all relevant documentation and training materials for the conduct of training programmes for all managers (in all regional hubs and agreed country offices) in performance management including giving and receiving feedback.
Deliverables for Coaching in Performance Management Development (PMD) Assessment
Provide Advanced Coaching for designated manager and all large offices s on the following:
- completing Performance Management Development (PMD) Assessment,
- career and development discussions and documentation,
- managing poor performance.
Additional Outputs/Expected Products and Outcomes
- Co-ordinate and deliver the people management and leadership components of in-role courses, as required.
- Co-ordinate and deliver the people management and leadership components of the leveraged Regional Bureau for Africa’s (RBA) Leadership Program;
- Act as Facilitator in strategy and planning meetings and retreats, as required.
- Act as Executive Coach for managers, as required.
- Any other follow-up activities that may be required.
Competencies
- Superior facilitation skills;
- Ability to think on feet and quickly respond to queries on issues of managerial judgment in the context of Best Practice Human Resources (HR) Management;
- Ethical behaviour and integrity;
- Sensitivity to diversity;;
- Flexibility;
- Autonomy;
- Strategic thinking;
- Research and analysis;
- Intervention design;
- Stakeholder management / Building partnerships;
- Promotion of organizational change and development;
- Written and Oral communication.
Required Skills and Experience
Education:- Master's degree in Human Resources, Management, Change Management, Communications, Development, Knowledge Management, or similar field.
Experience:
Mandatory
- Over 15 years of senior level experience in Human Resources Management of culturally diverse international organizations with both Headquarters (HQ) and field-based workforces;
- Expertise and skills in Change Management, Performance Management, leadership development, and organizational development is mandatory;
- Detailed understanding of performance management frameworks are also essential.
- Knowledge of UN HR policies and practices, particularly the ability to align workshops to give effect to strategy;
Desirable
- Previous experience and demonstrated ability to interact at very high levels in a public sector entity, experience in a multicultural international/global organization is desirable;
- Previous experience and expertise in HR policy application with direct relevant experience in Change Management practices is desirable;
Language:
- Fluent in spoken and written English.
Reporting requirements
The consultant will report to the Director, OHR.
Timeline and location:
The consultancy is for a total period/duration of 300 (three hundred) working days spanning a period of 24 months with effect from 1 April 2014 to end by no later than 31 March 2016. The contract will be issued annually for a maximum not-to-exceed (NTE) 150 (one hundred and fifty) working days per year subject to satisfactory performance, project requirements and budget availability. The assignment will be home-based with a telecommuting arrangement to various UNDP locations. Travel, as and when required, will be negotiated with agreed upon terms and conditions.
Application Procedures
Qualified and interested candidates are hereby requested to apply. The application should contain the following:
- CV/Resume;
- Technical proposal (methodology of approach to the task).
Applicants are shortlisted based on educational background and extent of relevant working experience in the required areas
Evaluation Process:
The technical proposals will be evaluated and those candidates who submit proposals that meet qualifying criteria will be shortlisted and invited to an interview.
Interview:
The contract will be awarded to the candidate who received the highest score out of a pre-determined set of weighted technical and financial criteria: Technical Criteria weight: 70% + Financial Criteria weight: 30%. Individual consultants will be evaluated based on Cumulative analysis.
When using this weighted scoring method, the award of the contract shall be made to the individual Consultant whose offer has been evaluated and determined as:
- Responsive/compliant/acceptable; and
- Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation.
Technical Criteria weight: 70%.
Financial Criteria weight: 30%.
Only candidates obtaining a minimum of 70% (490 points) of the total obtainable technical points would be considered for the Financial Evaluation. The Technical proposal submitted and the pre-determined questions to be asked during the interview would be in line with the below Criteria.
- Motivation = 10% or 100 Points;
- Technical Knowledge = 20% or 200 Points;
- Experience in Change Management as set out in ToRs = 20% or 200 points;
- Technical Proposal on methodology for accomplishing the assignment = 20% or 200 points;
- Financial Offer = 30% or 300 points.
Financial Proposal:
Candidates will be requested to submit a financial proposal at a later stage of the process. The financial proposal must indicate a daily rate based on 8-hour working day (lunch time is not included). The cost for air travel and living cost should NOT be included in the daily rate; this cost will be borne by UNDP if such travel will be required. UNDP normally uses economy class and reduced UN DSA rate;
If the candidate is employed by an organization/company/institution, and he/she expects his/her employer to charge a management fee in the process of releasing him/her to UNDP under a Reimbursable Loan Agreement (RLA), the candidate must indicate at this point, and ensure that all such costs are duly incorporated in the Financial Proposal submitted to UNDP.
Process:
The following documents must be merged in one standalone file, since the online application submission only permits one file upload per application. Incomplete submissions can be grounds for disqualification. Cover letter explaining why you are the most suitable candidate for the advertised position (please paste the letter into the "Resume and Motivation" section of the electronic application).
- Technical Proposal;
- CV including past experience in similar projects/assignments;
- At least two (2) references;
- Other documents confirming the work experience, expertise and skills.
Long Term Framework Agreement:
UNDP plans to enter into the Long-Term Agreement (LTA) with the successful Individual Contractor. The service of who will be used on an intermittent and repetitive basis when needed and based on the fixed unit price. Please note that the LTA does not form a financial obligation or commitment from UNDP at the time the contract is signed, and that such an agreement is non-exclusive. Financial commitments will only be established each time the services are requested within the scope of the IC. Other prospective applicants that are not contracted, at the UNDP discretion, will be placed in the roster of consultants to be used as back-up based on an on-call basis for similar services. UNDP may select two applicants as back-ups for this purpose.
Please visit http://procurement-notices.undp.org/view_file.cfm?doc_id=22291 to view the Individual Contract's General Terms and Conditions (for Individuals/Free Lancers who will sign the UNDP contract on behalf of themselves).
For Individuals who will be represented on behalf of a company, a Reimbursable Loan Agreement (RLA) will be signed between UNDP and the company. To view the RLA's terms & conditions, please see http://procurement-notices.undp.org/view_file.cfm?doc_id=22292
Incomplete applications or applications received after the closing date will not be given consideration. Please note that only applicants who are shorted-listed will be contacted.
Any request for clarification must be sent by email to cpu.bids@undp.org.
The UNDP Central Procurement Unit will respond by email and will send written copies of the response, including an explanation of the query without identifying the source of inquiry, to all consultants.
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UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
To view UNDP’s responses to candidates questions regarding this post, please see document located at http://procurement-notices.undp.org/view_notice.cfm?notice_id=14513.”