Background
Duties and Responsibilities
Enhance the efficiency of administrative operations and process at PAAC:
- Assess PAAC’s needs an priorities relevant to administrative operations and business flow processes;
- Review and propose improvements on PAAC’s organizational chart in light of the assessment’s outcome;
- Develop/propose a business flow process for PAAC to enhance efficiency and accountability; including standard operating procedures;
- Develop clearly defined job descriptions for all posts on PAAC’s enhanced organizational chart, in alignment with Kuwait’s Civil Service Law.
- Set selection criteria for PAAC’s staff;
- Develop the TORs for the experts needed based on the assessment;
- Propose PAAC’s administrative and managerial processes including, but not limited to, work-planning, reporting on progress and establishment of KPI’s.
- Assess the staff capacity development needs and priorities;
- develop and support the implementation of a capacity building plan to address those needs;
- Coordinate with different departments within PAAC to guarantee the synergy of all administrative processes developed under the consultancy outputs;
- Coordinate with local and foreign entities relevant to the consultancy’s subject to guarantee the synergy of the consultancy’s outputs with National and international standards.
- Any other tasks/assignment relevant to subject of the consultancy.
The deliverables for the consultant and the tentative schedule is as follows:
- Assessment report developed (due within one month of consultancy);
- Standard operating procedures manual developed and business flow model developed and implemented (due within two months of consultancy);
- KPI’s and managerial processes manual developed and implemented (due within three months of consultancy);
- Job description manual and selection criteria developed and Experts TORs Developed (due within four month of consultancy).
- Assessment report developed;
- Capacity building plan developed and implementation initiated (due within five months of consultancy).
- 2 Bi-monthly progress reports submitted (due in the 2nd, 4th, and 6th month);
- Final report and the way forward developed.
Competencies
Functional Competencies:
- Ability to perform a variety of standard specialized and non-specialized tasks and work processes that are fully documented, researched, recorded and reported;
- Ability to perform work of confidential nature and handle a large volume of work;
- Ability to work on many different assignments at one time with demonstrated follow through, attention to detail and commitment as required in the interest of work.
- Demonstrates integrity by modelling the UN’s values and ethical standards;
- Promotes the vision, mission, and strategic goals of UNDP;
- Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
- Treats all people fairly without favoritism; fulfils all obligations to gender sensitivity and zero tolerance for sexual harassment;
- Ability to work in a team and to lead teams effectively and shows conflict resolution skills;
- Demonstrate strong oral and written communication skills in Arabic and English;
- Strong communication skills;
- Ability to work under pressure and stressful situations.
Required Skills and Experience
- MBA or MSC in public administration, organizational development or any related disciplines.
- Minimum of 7 years of Significant experience in public administration and administrative office applications, the preparation of organizational structures and determining the terms of reference for experts;
- Familiarity with Kuwait Civil Service Law and regulations;
- Traceable record of work on similar projects;
- Practical experience working with the organizations/ private sector/communities in implementing development related projects/activities;
- UNDP experience in relevant projects is a privilege;
- Significant experience in GCC and Kuwait in particular is a plus.
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Arabic and English .
- The Expert will be on a governmental contract administered by the General Secretariat of the Supreme Council for Planning and Development;
- The position is for 6 months with possibility for extension;
- Applicant must attach a CV as part of the application.