Background
The National Planning Authority (NPA) is coordinating the task of developing service and service delivery standards for the Roads sub-sector. The task is being undertaken within the framework of the Authority’s project on Strengthening Capacity for Oversight Functions supported by United Nations Development Programme (UNDP). The absence of approved standards (service and service delivery) is highlighted by the National Development Plan (NDP) 2010/11- 2014/15 as one of the major encumbrances to efficient and effective service delivery.Following a situational analysis of service and service delivery standards for the Road transport sub-sector that was conducted by NPA in 2013, NPA, together with key role players, would like to finalize the task of developing roads service standards and service delivery standards for the transport sector. The situational analysis study to review the status of the development of the transport sector service standards and service delivery norms established that Uganda developed and implements road specification standards that are commensurate with international standards especially with respect to national roads. There is need, however, for the standards to be reviewed to incorporate the entire macroeconomic planning needs as well as urban connectivity and rural community labour-intensive income opportunities.
Anchoring on the recommendations emanating from the situation analysis above, the roads sub-committee was constituted to start the process of drafting the sector’s service standards and service delivery standards and a draft report is in place. The task is being coordinated through an overall road’s committee that was formed to oversee activities of the sector sub-committee.
In order to enable further refinement of the Draft Roads sub-sector Service and Service Delivery Standards, NPA is organizing a retreat for stakeholders of the sector to finalize the development of standards. To this end, standards service specialist of an international calibre is required to act as lead facilitator at the retreat for the Roads sub-sector. Overall, the international standards specialist will be expected to guide participants during a two-day retreat in producing Road Sector Service and Service Delivery Standards that are consistent with those of current middle income countries
Duties and Responsibilities
The primary objective of engaging the expert is to guide participants in producing Roads sub-sector service and services delivery standards that are consistent with those of the middle income countries.Specific Objectives
- To benchmark Uganda’s sector service standards and service delivery standards with those of middle income countries;
- To determine the requirements for middle income service standards and service delivery standards;
- To develop service standards and service delivery standards that conforms to a middle income country status.
The International Facilitator will:
- Make a presentation to the participants on the best practices and requirements for middle income country service and service delivery standards;
- Take a lead in guiding the retreat discussions on the review of the Draft Service and Service Delivery Standards; and;
- Undertake a technical review and approve the retreat report prepared by the Rapporteur.
The Consultant will;
- Review the work of the technical sub-committee on the draft service standards and service delivery standards;
- Prepare and present information on best practices regarding service and service delivery standards;
- Engage participants during discussions to ensure sharing knowledge and experiences and ownership; and
- Based on the presentations, and the previous works of the sub-committee, he/she will guide the drafting of the service standards and service delivery standards for the Sector.
- Preparation – 2 days;
- Facilitation- 2 days;
- Technical review and completion of report/ service standards and service delivery standards – 1 days.
Expected Outputs/deliverables
The specific outputs of the Facilitator will be:
- A paper presented to participants on best practices and requirements for middle income country service and service delivery standards;
- Retreat report endorsed by the Facilitator, with Sector Service and Service Delivery Standards attached. In particular, the service standards and service delivery standards developed should conform to a middle income country status and should be specific enough to guide planning, monitoring and target-setting for the sector.
- The contract will be performance-based; for 5 days spread over a period of 2 days for preparation, 2 days of retreat and 1 day for report writing. Terms and conditions of service linked to the type of proposed contract will apply with overall reporting to NPA;
- The consultant will have all technical obligations and guidance on a day-to-day basis and will report to UNDP on all contractual obligations or as shall be advised by UNDP;
- It is expected that this contract will require the consultant to work under the overall supervision of the Executive Director of the National Planning Authority. He/she will, however, be under the close guidance of the Head Monitoring and Evaluation, who will ensure smooth execution of the assignment and achievement of objectives and deliverables.
- Access to the following Reference Materials for review;
- The National development Plan (NDP) 2010/11 – 2014/15;
- Vision 2040;
- Existing Sector Guidelines or Client Charter;
- Relevant Sector Policies;
- Relevant Sector Strategic Investment Plan;
- Service and Service Delivery Standards for Middle Income countries e.g. S. Korea, South Africa, Malaysia, Singapore, etc;
- Situational analysis reports on service delivery standards conducted by NPA in 2013;
- Ministry of Works and Transport Client Charter;
- National Transport Master Plan (NTMP);
- Status report on service and service delivery standards in the transport sector;
- Ministry of Works and Housing and Communications (2005). Road design manual: Vol.1 Geometric design. The Republic of Uganda;
- SATCC (2001). Draft code of practice for the geometric design of truck roads. DRTT, CSIR;
- Support and assistance to gain access to relevant stakeholders for consultations;
- Transport for visits within Kampala (for official purposes only), from and to the Airport (if applicable);
- 1 return Air ticket if applicable.
Competencies
- Demonstrates integrity and ethical standards;
- Mature judgment and initiative;
- Good interpersonal communication skills
- Ability to present complex issues in a simple and clear manner;
- Ability to work under pressure;
- Initiative and independence.
Core skills:
- Analytical capacity and demonstrated ability to process, analyze and synthesize complex, technical information from different disciplines;
- Demonstrated research skills and ability to write clearly and concisely;
- Good report writing and presentation skills, demonstrated experience in a similar or related assignment and experience in planning.
Required Skills and Experience
Education- A Master’s degree in the field in the field of transport management, or transport engineering and transport standards or any other relevant field from a recognised university;
- A PhD in a relevant field will be an added advantage.
- At least 10 years of experience, 3 of which must be with an international organization in the areas of developing road standards;
- Experience working with government, multilateral and bilateral development agencies and civil society organizations in the same area.
- Excellent spoken and written English language.
Payment shall be by the lump sum modality in one (1) Installment. This shall be all inclusive and the contract price is fixed regardless of changes in the cost components:
100% payment upon completion of facilitation and presentation of retreat report
Evaluation Method and Criteria
Cumulative analysis
The award of the contract shall be made to the individual consultant whose offer has been evaluated and determined as:
Responsive/compliant/acceptable, and
Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation
- Technical Criteria weight; - 70%;
- Financial Criteria weight; - 30%.
Technical Criteria – Maximum 70 points:
Criteria Points
- Qualification and Language skills: 20;
- Knowledge of Middle Income Countries’ standards: 40;
- Relevant experience in conducting similar assignments: 15;
- Description of approach/methodology to assignment: 10;
- Understanding of local and region setting:15.
Interested individual consultants must submit the following documents/information to demonstrate their qualifications in one single PDF document:
- Duly accomplished Letter of Confirmation of Interest and Availability using the template provided by UNDP (Annex II);
- Personal CV or P11, indicating all past experience from similar projects, as well as the contact details (email and telephone number) of the Candidate and at least three (3) professional references.
- Brief description of why the individual considers him/herself as the most suitable for the assignment;
- A methodology, on how they will approach and complete the assignment;
- Financial proposal that indicates the all-inclusive fixed total contract price, supported by a breakdown of costs, as per template provided (Annex II).
interested candidates should send an email to the addresses indicated above for further details. Additionally the applications should be uploaded on our jobs website by each candidate.