Background

Following the phasing out of the Emergency Telecommunication Cluster (ETC), UN Agencies are taking over the Integrated Telecommunication system in regional sub offices in MALI.

Therefore Two experienced and strong International Roving ICT Experts are required: One, in Tombouctou, and GAO and one in Bamako.

Under the guidance and direct supervision of the Deputy Country Director, the Roving Experts, manage telecommunication services, develop and implement telecommunication systems, provides information management tools and technology infrastructure within the Region. The Roving ICT Experts are responsible for review of and advice on the use of new technologies that will enhance the CO productivity. The Roving ICT Experts promote a client-oriented approach.

Duties and Responsibilities

• Install, maintain and repair HF and VHF communications equipment and other telecommunications systems;
• Program Radio handset for UN agencies and NGO;
• Ensure maintenance of HF and VHF repeaters;
• Develop, implement and maintain major Local Area network and Wide Area Network projects for all radio rooms
• Administer and coordinate use of the LAN & WAN in the radio rooms;
• Provide recommendations on LAN operations and design and identify need for new systems (or modifications to existing systems);
• Analyze networking problems and recommend solutions to modify and improve equipment, facilities and services (HF, VHF , Lan, Wan );
• Maintain upgrade or enhance existing systems including troubleshooting and providing continuing technical user support i.e resolve difficult network problems and advise on use of new techniques;
• Ensure appropriate data security and access controls considering both local and wide area issues;
• Install and Des-install computer equipment and software as required;
• Connect equipment to the local area network and to enterprise-wide services such as e-mail and internet;
• Troubleshoot and test all enterprise systems;
• Responsible for daily operations of the e-mail service and proper connection of all users;
• Supervise staff/technicians as required;
• Organize internal ICT mission as required;
• Provide daily support to Agencies and other partners in;
• Provide regular reports on activities and progress to NOC (Network Operation center)  coordinator;
• Supervise radio operators;
• Train staff and radio operators on proper use of communications equipment and related equipment and on compliance with HF and VHF rule and procedures;
• Maintain stocks of spare parts and equipment to support the repair and maintenance of communications equipment and components;
• Provide emergency communications capabilities in support of staff security;
• Perform other related duties as required.

Scope of Price Proposal and Schedule of Payments

Financial proposal must state a Lump Sum Amount

• The lump sum amount must be “all-inclusive ”;
• If duty travels are expected, UN’s Daily Subsistence Allowance (DSA) rates prevailing at the time of sourcing will apply, for the duty station and all other cities indicated in the TOR as part of duty travel destinations.

Recommended Presentation of Offer

Please provide the following information while applying. All documents must be uploaded in one PDF document:

• Duly accomplished Letter of Confirmation of Interest and Availability using the template provided by UNDP;
• Personal CV or P11, indicating all past experience from similar projects, as well as the contact details (email and telephone number) and at least three (3) professional references;
• Brief description of why the individual considers him/herself as the most suitable for the assignment, and a methodology, if applicable, on how they will approach and complete the assignment; 
• Financial Proposal that indicates the all-inclusive fixed total contract price. 

Criteria for Selection of the Best Offer

The Lowest price method will be applied to identify the best candidate.

Competencies

Functional Competencies:

Building Strategic Partnerships

• Maintains an established network of contacts for general information sharing and to remain up-to-date on partnership related issues;
• Promoting Organizational Learning and Knowledge Sharing;
• Generates new ideas and approaches, researches best practices and proposes new, more effective ways of doing things;
• Documents and analyses innovative strategies and new approaches

Job Knowledge/Technical Expertise

• Understands and applies fundamental concepts and principles of a professional discipline or technical specialty relating to the position;
• Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks;
• Identifies new and better approaches to work processes and incorporates the same in his/her work
• Analyzes the requirements and synthesizes proposals;
• Strives to keep job knowledge up-to-date through self-directed study and other means of learning;
• Demonstrates good knowledge of information technology and applies it in work assignments.

Promoting Organizational Change and Development

• Demonstrates ability to diagnose problems and identifies and communicates processes to support change initiatives.

Design and Implementation of Management Systems

• Research and analysis and making recommendations on management systems;
• Maintains information/databases on system design features;
• Develops simple system components.

Client Orientation

• Establishing effective client relationships;
• Researches potential solutions to internal and external client needs and reports back in a timely, succinct and appropriate fashion;
• Organizes and prioritizes work schedule to meet client needs and deadlines;
• Establishes, builds and sustains effective relationships within the work unit and with internal and external clients.

Promoting Accountability and Results-Based Management

• Basic monitoring;
• Gathers, analyzes and disseminates information on best practice in accountability and results-based management systems.

Core Competencies:

• Demonstrating/safeguarding ethics and integrity;
• Demonstrate corporate knowledge and sound judgment;
• Self-development, initiative-taking;
• Acting as a team player and facilitating team work;
• Facilitating and encouraging open communication in the team, communicating effectively;
• Creating synergies through self-control;
• Managing conflict;
• Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member;
• Informed and transparent decision making.

Required Skills and Experience

Education:

• Bachelor degree in Information systems with five year of experience.

Experience:

• Minimum 5  years of relevant working experience, including development and implementation of telecommunication and ICT strategies, management and supervision of telecommunication and ICT services and teams, hardware and software;
• Good knowledge and experience of Vsat Technology;
• Relevant experience in crisis countries and especially in Mali is an Asset;
• Cisco Certified Network Engineer (CCNE) and Microsoft Certified Systems Engineer (MCSE).
• HF/VHF Systems certified technician or engineer.

Language:

• Fluency in the UN language: French and English.