Background
The situation in Somalia remains fragile with continued political instability, climatic variability, and lack of basic social services. OCHA’s role is to coordinate effective and principled inter-agency humanitarian response and ensure that relief assistance reaches the people who need it in a timely manner. In line with OCHA’s global mission, OCHA Somalia continues to:
- Advocate for access to basic services, especially water, sanitation, education and health for vulnerable communities, including the collection, analysis and dissemination of information to humanitarian partners, and negotiation of access;
- Support the government efforts and humanitarian organizations in relocation of internally displaced and return;
- Coordinate the implementation of humanitarian response in Somalia with UN agencies and programmes, national and international NGOs and local authorities/communities as appropriate, with focus on strengthening the cluster approach;
- Enhance a protective environment that respects the human rights of all, including IDPs, returnees and minority clans.
Duties and Responsibilities
- Provision of reliable and secure driving services;
- Day-to-day maintenance of the assigned vehicle;
- Proper use of vehicle;
- Provision of travel services;
- Ensures maintenance of registry system;
- Supports the assets management.
Ensures provision of reliable and safe driving services by:
- Driving office vehicles for the transport of OCHA/Mogadishu staff other high-ranking officials and visitors and delivery and collection of mail, documents and other items;
- Meeting official personnel and visitors at the airport including visa and customs formalities arrangement when required.
Ensures proper day-to-day maintenance of the assigned vehicle through timely minor repairs, arrangements for major repairs, timely changes of oil, check of tires, brakes, car washing, etc.
Ensures cost-savings through proper use of vehicle through accurate maintenance of daily vehicle logs, provision of inputs to preparation of the vehicle maintenance plans and reports.
Provision of travel services:
- Provision of information to the staff on travel including travel route and hotel arrangents;
- Arrangements for security clearance for Mogadishu office staff;
- Hotel reservations for visiting UNOCHA staff;
- Processing requests for Mogadishu visas for UNOCHA Staff;
- Arrangement for airport pick-up of UNOCHA staff and support to expediting of customs and immigration procedures, as necessary.
- Maintenance of the office filing system for Mogadishu office;
- Maintenance of archives, making sure files are properly stored and accessible; safe keeping of documents.
- Receiving, inspecting and verification of all incoming equipment, furniture and supplies and scheduling deliveries to users;
- Support to the annual physical inventory verification exercise by checking the accuracy of records and location of property;
- Preparation of inventory reports in Collaboration with the Assets management associate as required;
- Maintenance of the filing system ensuring safekeeping of confidential materials.
- The key results have an impact on the accurate, safe, cost-effective and timely execution of the CO services.
Competencies
- Demonstrating/safeguarding ethics and integrity;
- Demonstrate corporate knowledge and sound judgment;
- Self-development, initiative-taking;
- Acting as a team player and facilitating team work;
- Facilitating and encouraging open communication in the team, communicating effectively;
- Creating synergies through self-control;
- Managing conflict;
- Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member;
- Informed and transparent decision making.
- Ability to perform a variety of repetitive and routine tasks and duties related to registry;
- Ability to review data, identify and adjust discrepancies;
- Ability to handle a large volume of work possibly under time constraints;
- Good knowledge of administrative rules and regulations;
- Detailed knowledge and understanding of clerical, administrative, secretarial best practices and procedures, in-depth knowledge of office software applications relating to word processing data management presentation, ATLAS, as required;
- Ability to operate and maintain a variety of computerized business machines and office equipment in order to provide efficient delivery of service;
- Ability to organize and complete multiple tasks by establishing priorities.
- Collects and compiles data with speed and accuracy identifying what is relevant and discarding what is not, records it in an accessible manner and maintains data bases;
- Thoroughly and methodically collects, verifies and records data demonstrating attention to detail and identifying and correcting errors on own initiative;
- Transmits file data; creates and generate queries, reports and documents utilizing databases, spreadsheets, communications and other software packages with speed and accuracy;
- Interprets data, draws conclusions and/or identifies patterns which support the work of others.
- Creates, edits and presents information (queries, reports, documents) in visually pleasing, clear and presentable formats such as tables, forms, presentations, briefing notes/books and reports using advanced word;
- Ability to produce accurate and well documented records conforming to the required standard.
- Organises and accurately completes multiple tasks by establishing priorities while taking into consideration special assignments, frequent interruptions, deadlines, available resources and multiple reporting relationships;
- Plans, coordinates and organises workload while remaining aware of changing priorities and competing deadlines;
- Demonstrates ability to quickly shift from one task to another to meet multiple support needs;
- Establishes, builds and maintains effective working relationships with staff and clients to facilitate the provision of support;
- Promoting learning and knowledge management/sharing is the responsibility of each staff member.
Required Skills and Experience
- Secondary Education;
- Certification in Administration or related field would be desirable, but it is not a requirement;
- Valid Driver’s license.
- 3 years work experience as a driver; safe driving record; knowledge of driving rules and regulations and skills in minor vehicle repair;
- A minimum of 2 year experience in secretariat, administration or logistics;
- Ability to work with computer and office software packages (MS Word, Excel, etc.) and knowledge of spreadsheet;
- Previous work experience with UN organization and International NGO is desirable.
- Fluency in English;
- Knowledge of Somali is required.