Background

Under the guidance and direct supervision of the Head of Office, the National Humanitarian Affairs Officer (NHAO) analyzes political, social and economic trends and participates in the formulation, management and evaluation of programme activities within a portfolio.

The NHAO can supervise and lead programme support staff. The NHAO works in close collaboration with the OCHA Turkey management and coordination teams, NGOs, programme staff in other UN Agencies and OCHA HQ staff. The incumbent will work as part of the Coordination Unit and have a key role in supporting cross-border operations of NGOs and UN agencies, logistics coordination and liaising with Turkish authorities at national and local levels.

*The nature of work at ICS 9 (NOB) level requires travel outside the duty station.

Duties and Responsibilities

Under the overall supervision of the OCHA Turkey Head of Office and under the day-to-day guidance of the OCHA Turkey Deputy Head of Office, the incumbent is expected to perform the following tasks:

• Support the development and implementation of the humanitarian coordination structure, strategy and policy;
• Ensures creation of strategic partnerships with humanitarian partners, in particular NGOs and UN agencies to plan and implement assistance programmes;
• Provide effective support to humanitarian partners in operational logistics, in particular with the establishment of contacts to local and national authorities;
• Under the supervision of the DHoO, coordinate the delivery of international humanitarian assistance, participate in needs assessments and specify unmet requirements.
• Provide top quality coordination in humanitarian response/preparedness and provide effective  technical support to sectors/clusters;
• Ensure the establishment and maintenance of contacts with NGOs, UN agencies and relevant government counterparts;
• Organize, participate and/or assist in organizing working groups, meetings, conferences, consultations with other agencies and partners on humanitarian and emergency relief-related matters.

Impact of Results 

The key results have an impact on the success of OCHA Office in Turkey within specific areas of cooperation. In particular, the key results have an impact on identifying significant humanitarian issues, developing innovative suggestions and approaches to problem solving and meeting organizational objectives, providing sound analytical inputs and supporting the coordination of humanitarian action.  

Competencies

Functional Competencies:  

Advocacy/Advancing A Policy-Oriented Agenda

Level 1.2: Preparing information for advocacy

1. Identifies and communicates relevant information for a variety of audiences for advocating UNOCHA’s mandate

Results-Based Response Development and Management

Level 1.2: Contributes into results through primary research and analysis

1. Assesses performance of the humanitarian response to identify success factors and incorporates best practices into response mechanisms
2. Monitor and evaluate humanitarian response in order to bridge the gaps in coordination and information management

Building Strategic Partnerships

Level 1.2:  Maintaining a network of contacts

1. Maintains an established network of contacts and build effective partnerships with wider humanitarian counterparts, for well coordinated humanitarian response and sound information management
2. Analyzes and selects materials for strengthening strategic alliances with partners and stakeholders

Innovation and Marketing New Approaches

Level 1.2: Enhancing processes or products

1. Generates new ideas and proposes new, more effective ways of doing things

Promoting Organizational Learning and Knowledge Sharing

Level 1.2: Basic research and analysis

1. Generates new ideas and approaches, researches best practices and proposes new, more effective ways of doing things

Job Knowledge/Technical Expertise

Level 1.2: Fundamental knowledge of own discipline

1. Understands and applies fundamental concepts and principles of a professional discipline or technical specialty relating to the position
2. Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks
3. Strives to keep job knowledge up-to-date through self-directed study and other means of learning
4. Demonstrates good knowledge of information technology and applies it in work assignments

Client Orientation

Level 1.2: Establishing effective client relationships

1. Researches potential solutions to internal and external client needs and reports back in a timely, succinct and appropriate fashion
2. Organizes and prioritizes work schedule to meet client needs and deadlines

Core Competencies:

1. Demonstrating/safeguarding ethics and integrity  
2. Demonstrate corporate knowledge and sound judgment
3. Self-development, initiative-taking
4. Acting as a team player and facilitating team work
5. Facilitating and encouraging open communication in the team, communicating effectively
6. Managing conflict
7. Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member.
8. Informed and transparent decision making
9. Ability to prioritise multiple tasks within an environment where many interruptions occur.
10. Ability to work with multi-cultural teams and international professionals;
11. Ability to work under pressure.

Required Skills and Experience