Background
The Democratic Governance for Development (DGD) project is managed by UNDP in support of elections and more broadly, the deepening of democracy in Nigeria. It is funded with contributions from The European Union, the UK Department for International Development (DfID), UNDP, the Departments of Foreign Affairs, Trade and Development (DFTAD). The project duration is 2010-2015. It aims to consolidate and advance democratic governance and accountability in Nigeria to achieve the country’s stated development priorities and outcomes as specified in the Federal Republic of Nigeria and the United Nations Development Assistance Framework (UNDAF) and the Country Programme Action Plan (CPAP).
These objectives are pursued through four components:
- Promoting Credible, Transparent and Sustainable Electoral Processes
- Improving the Democratic Quality of Political Engagement
- Enhancing Participation by Women, Youth and other marginalized groups
- Strengthening Channels of Civic Engagement.
The project has commenced implementation of its phase II activities since January 2014 based on a Road map prepared which identifies the overall strategic objectives of Phase 2 in a programmatic sense, noting that activities must continue to feed into and support the overall progress of the Project towards the intended outcomes.
Under the overall guidance and supervision of the Procurement Specialist, the Operations Associate provides the overall administration and execution of varied and inter-related operational and logistical activities, ensuring high quality and accuracy of work. The Operations Associate promotes a client, quality and results-oriented approach.
The Operations Associate works in close collaboration with the Operations, Programme and projects staff in the CO and other UN agencies staff to exchange information and ensure consistent service delivery.
Duties and Responsibilities
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Organizes procurement processes for DGD focusing on achievement of the following results:
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Ensures effective and efficient provision of administrative support services, focusing on achievement of the following results:
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Provides effective support to DGD programme activities focusing on the achievement of the following results:
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Ensures effective administrative and financial control in the office, focusing on achievement of the following results:
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Support knowledge building and knowledge sharing in the CO, focusing on achievement of the following results:
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Competencies
Functional Competencies:
Building Strategic Partnerships
Level 1.1: Maintaining information and databases
- Analyzes general information and selects materials in support of partnership building initiatives
- Maintains databases of donor information
Promoting Organizational Learning and Knowledge Sharing
Level 1.1: Basic research and analysis
- Researches best practices and poses new, more effective ways of doing things
- Documents innovative strategies and new approaches
- Identifies and communicates opportunities to promote learning and knowledge sharing
Job Knowledge/Technical Expertise
Level 1.1: Fundamental knowledge of processes, methods and procedures
- Understands the main processes and methods of work regarding to the position
- Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks
- Identifies new and better approaches to work processes and incorporates same in own work
- Strives to keep job knowledge up-to-date through self-directed study and other means of learning
- Demonstrates good knowledge of information technology and applies it in work assignments
Promoting Organizational Change and Development
Level 1.1: Presentation of information on best practices in organizational change
- Documents ‘best practices’ in organizational change and development within and outside the UN system
- Demonstrates ability to identify problems and proposes solutions
Design and Implementation of Management Systems
Level 1.1: Data gathering and implementation of management systems
- Uses information/databases/other management systems
- Provides inputs to the development of simple system components
- Makes recommendations related to work procedures and implementation of management systems
Client Orientation
Level 1.1: Maintains effective client relationships
- Reports to internal and external clients in a timely and appropriate fashion
- Organizes and prioritizes work schedule to meet client needs and deadlines
- Establishes, builds and sustains effective relationships within the work unit and with internal and external clients
- Responds to client needs promptly
Promoting Accountability and Results-Based Management
Level 1.1: Gathering and disseminating information
- Gathers and disseminates information on best practice in accountability and results-based management systems
- Prepares timely inputs to reports
- Maintains databases
Core Competencies:
- Demonstrating/safeguarding ethics and integrity
- Demonstrate corporate knowledge and sound judgment
- Self-development, initiative-taking
- Acting as a team player and facilitating team work
- Facilitating and encouraging open communication in the team, communicating effectively
- Creating synergies through self-control
- Managing conflict
- Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member.
- Informed and transparent decision making
Required Skills and Experience
Education: | Secondary education. Certification in Administration. University Degree in Business or Public Administration desirable, but it is not a requirement. |
Experience: | 5 years of relevant experience in administration or programme support service. Previous experience with UNDP or any other international organization a MUST. Experience in the usage of computers and office software packages (MS Word, Excel, etc.). Experience in handling of web-based management systems. |
Language Requirements: | Strong skills in written communications in English; Excellent spoken English is also required.
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