Background

The United Nations Development Programme (UNDP) has been working in Europe and the Commonwealth of Independent States (ECIS) since 1992, and serves over 30 countries and territories in Central and Eastern Europe, the Caucasus and Central Asia, connecting countries to knowledge, experience and resources to help people build better lives.

The UNDP  Regional Centre for Europe and  the CIS – based in Istanbul, Turkey -- provides advisory support and knowledge management services to UNDP Country Offices and its partners in the ECIS region in the areas of Sustainable Development (including Poverty and Inequality; Green Economy and Employment; Extractive Industries), Governance and Peacebuilding (including HIV, Health and Development; Institutional Strengthening and Capacity Development; Anti-Corruption and E-Governance; Local Governance and Decentralization; Human Rights and Rule of Law), Gender Equality, Knowledge and Innovation, and Energy, Climate Change and Disaster Resilience . In addition, the Centre supports the programme development of these offices at the national level.

Under the guidance and direct supervision of the ICT Specialist, the WEB developer maintains and enhances Istanbul RSCI web resources, develops new online applications and manages security of online resources in line with UNDP standards and industry best practices. The WEB Developer is also responsible for review of and advice on the use of new technologies that will enhance the efficiency and productivity. The WEB Developer promotes a client-oriented approach.

The WEB Developer is an integral part of the IT Unit team and as such assists internal clients with resolving issues related UNDP online resources, offers new solutions. The WEB Developer works in close collaboration with the Knowledge and Innovations team to provide coherent, functional and user friendly online presence.

Duties and Responsibilities

The Web Developer is responsible for providing effective and efficient web services especially related to the development and deployment of online applications.

Summary of key functions:

  • Development and management of Regional Center online tools;
  • Knowledge management support;
  • Technology support;
  • Policies, standards and procedures compliance support.

Manage, revise and develop online tools of the Regional Centre, focusing on achievement of the following results:

  • Develop online applications as solutions to business problems (demand-based) that address the needs of sharing experience and expertise;
  • Maintain and further develop existing UNDP RSCI online presences including intra-, extra- and internet parts;
  • Develop new or revise existing web-based tools/systems as requested by the different teams;
  • Manage software development projects for new tools/systems and  updates of old tools/systems including needs assessment, project management, assuring compatibility with the existing platform, standards, guidelines and procedures for the RSCI technology environment;
  • Prepare internal policies and procedures on the use of websites;
  • Interpret user requirements and translate these into systems specifications;
  • Provide technical support and assistance to the RBEC staff in the sphere of web development, content management and related areas;
  • Ensure data security and consistency of online applications;
  • Monitor and analyse the pattern of visits to the relevant sites, keep statistics on the number of hits to each of them and present a monthly report on his/her findings;
  • Ensure technical documentation for tools is in place.

Provide knowledge management support, focusing on the following:

  • Working closely with the Programme Support Team and ICT team responsible for the initiation and formulation of ICT-related aspects of KM platforms, programmes, policies, strategies, tools and/or materials;
  • Liaise with partnership institutions on ICT for development programs and materials and with national authorities on ICT policies, strategies and programs;
  • Identification of opportunities and ways of converting business processes into web-based systems to address the issues of efficiency (office management system, knowledge management systems);
  • Organize training for relevant staff related to the usage and facilitation of the web sites.

Provide technology support for online resources, focusing on the achievement of the following results:

  • Monitor new technological developments and suggest innovation to the website and Intranet to ensure that the UNDP RBEC systems use the most adequate and up-to-date technology in information management and delivery, including web-based tools, distance learning, multi-media applications, workflow and cooperative knowledge management tools, etc;
  • Keep abreast of literature, in order to keep track of new developments in the relevant areas. Look into opportunities for self-training on web-related issues and develop procedures for their application on the UN web sites;
  • Keep up-to-date on UNDP guidelines regarding web content, design and initiatives, particularly guidelines relating to accessibility for people in developing countries and people using assistive technologies;

Ensure compliance of RSCI online resources with policies, standards and procedures, focusing on the achievement of the following results:

  • Liaise with HQ Units to ensure proper implementation of corporate standards at the local level;
  • Ensure that the technology and procedures used by RSCI online resources meet industry best practices.

Deliverables/Outputs

The IC is expected to deliver monthly progress reports with time sheets indicating the fulfilment/progress of requested tasks/activities. Payments will be made on monthly basis, only upon confirmation of UNDP on deliveries in a satisfactory manner. In order to fulfill required tasks, the estimated number of days to be invested by the consultant is up to 120 working days until the end of the assignment with maximum of 20 working days per month.

Competencies

Functional Competencies:

  • Proven record of ability to provide IT support services, web design and maintenance of web/based tools/systems;
  • Good knowledge of Microsoft SharePoint programming tools;
  • Good knowledge of PC/LAN operating systems, Microsoft Windows, corporate protection systems, programming with PHP, SQL, HTML, ColdFusion, JavaScript, knowledge of web design;
  • Ability to provide input to business processes re-engineering, elaboration and implementation of new systems.

Knowledge Management and Learning

  • Shares knowledge and experience and provides helpful advice to others in the office;
  • Ability to develop systems for structuring, codifying and providing access to information and knowledge.

Leadership and Self-Management

  • Focuses on result for the client and responds positively to feedback;
  • Client-orientation and focus on demands and needs;
  • Consistently approaches work with energy and a positive, constructive attitude;
  • Demonstrates openness to change and ability to manage complexity.

Development and Operational Effectiveness

  • Effective organizational and administrative skills, ability to multi-task;
  • Motivated and responsive to the needs of the peers.

Core Competencies:

  • Demonstrating/safeguarding ethics and integrity;
  • Demonstrate corporate knowledge and sound judgment;
  • Self-development, initiative-taking;
  • Acting as a team player and facilitating team work;
  • Facilitating and encouraging open communication in the team, communicating effectively;
  • Creating synergies through self-control;
  • Managing conflict;
  • Sharing knowledge across the organization and building a culture of knowledge sharing and learning;
  • Fair and transparent  decision making; calculated risk-taking;
  • Building staff competence,  creating an environment of creativity and innovation;
  • Building and promoting effective teams;
  • Creating and promoting enabling environment for open communication.

Required Skills and Experience

Education:

  • At least completion of secondary education;
  • Relevant degree/certification in the area of Information Technologies.

Experience:

  • Minimum two years of relevant experience, preferably as Web developer/master is required;
  • Practical experience with development of the web-based systems using Microsoft SharePoint, PHP or ColdFusion and SQL. Knowledge of others Web development techniques is an asset.

Language Requirements:

  • Fluency in English;
  • Knowledge of other languages of the RBEC region is an asset.

Evaluation of Applicants

Individual consultants will be evaluated based on a cumulative analysis taking into consideration the combination of the applicants’ qualifications and financial proposal.

The award of the contract should be made to the individual consultant whose offer has been evaluated and determined as:

  • Responsive/compliant/acceptable; and
  • Having received the highest score out of a pre-determined set of weighted technical (P11 desk reviews and interviews) and financial criteria specific to the solicitation. Only highest ranked candidates who would be found qualified for the job based on the P11 desk review will be invited for an interview.

Technical Criteria

70% of total evaluation – max. 70 points:

  • Criteria A - Similar projects accomplished in the past (maximum 20 points);
  • Criteria B - Previous experience with programming in ColdFusion (maximum 20 points);
  • Criteria C - Previous web server management (maximum 10 points);
  • Criteria D - Interviews: Communication Skills (maximum 10 points);
  • Criteria E - Interviews: Client Orientation (maximum 10 points).

Financial Criteria

30% of total evaluation (maximum 30 points).

Application procedures

Qualified candidates are requested to apply online via this website. The application should contain:

  • Cover letter explaining why you are the most suitable candidate for the advertised position and a brief methodology on how you will approach and conduct the work (if applicable). Please paste the letter into the "Resume and Motivation" section of the electronic application.
  • Filled P11 form including past experience in similar projects and contact details of referees (blank form can be downloaded from http://europeandcis.undp.org/files/hrforms/P11_modified_for_SCs_and_ICs.doc ); and please upload your CV.

Financial Proposal*

Incomplete applications will not be considered. Please make sure you have provided all requested materials.

*Please note that the financial proposal is all-inclusive and shall take into account various expenses incurred by the consultant/contractor during the contract period (e.g. fee, health insurance, vaccination and any other relevant expenses related to the performance of services...).

Individual Consultants are responsible for ensuring they have vaccinations/inoculations when travelling to certain countries, as designated by the UN Medical Director. Consultants are also required to comply with the UN security directives set forth under dss.un.org.

Please take these explanations into account during submission of price proposal.

  • You are asked to propose your professional daily fee rate, which will be multiplied by the number of working/days indicated in the Terms of Reference to establish the total contract amount;
  • The fee rate should be indicated in Turkish Liras (TL);
  • UNDP will not make any further clarification on costs related to tax, social security premium, pension, visa etc. It is the applicants’ responsibility to make necessary inquiries on these matters;
  • The payments to be made will be calculated on the actual number of working days to be invested and reported (through monthly timesheets) by the consultant for fulfillment/delivery of corresponding activities/deliverables;
  • Once proposed and accepted, the fee rate cannot be changed;
  • General Terms and conditions as well as other related documents can be found under: http://on.undp.org/t7fJs;
  • Qualified women and members of minorities are encouraged to apply;
  • Due to large number of applications we receive, we are able to inform only the successful candidates about the outcome or status of the selection process.