Background

The UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security. Placing women’s rights at the centre of all its efforts, the UN Women will lead and coordinate United Nations system efforts to ensure that commitments on gender equality and gender mainstreaming translate into action throughout the world. It will provide strong and coherent leadership in support of Member States’ priorities and efforts, building effective partnerships with civil society and other relevant actors.

The Management and Administration Division is responsible for the planning, allocation and management of financial, human and administrative resources including information systems and telecommunications, the effective and efficient delivery of essential operations services in UN Women, continuous development and improvement in operations, policies, and methods to align with UN Women and stakeholders’ evolving business needs and advisory support to the Executive Director in the formulation and implementation of the UN Women overall mission, strategy and plans of actions.

The Information Systems and Telecommunication (IST) Office located in the Division of Management and Administration, is responsible for the strategic planning and development of information and telecommunication systems and services, ICT solutions, sourcing of information systems and equipment to support business needs and for the maintenance, availability, reliability and quality of performance of information and telecommunications systems and services globally in all UN Women offices. The IST office works closely and collaboratively with UNDP, its principal ICT partner to achieve synergy, avoid duplication and to take advantage of potentials for partnerships in information and telecommunications systems and services development and implementation including the PeopleSoft-ERP system.

UN Women is mainly using Financials, Procurement, and Human Capital Management modules of PeopleSoft-ERP system. PeopleSoft-ERP is a shared services used by 6 UN agencies including UN Women, which is provided and maintained by UNDP partner agency.

As of 1 January 2012, UN Women has adopted the International Public Sector Accounting Standards (IPSAS) in the area of financial transactional recording and reporting.  The goal of IPSAS is to harmonize financial reporting practices and to improve the comparability of financial statements across and beyond the UN system.

Duties and Responsibilities

Under the overall guidance of Chief IST Office and direct supervision of Manager Business Applications, the incumbent is responsible for managing simple to complex projects related to PeopleSoft/ ERP system. The incumbent will play an important role in the configuration, design, development, testing and management of PeopleSoft applications for UN Women. Activities include the following:

Maintenance and enhancement of PeopleSoft /ERP modules for UN Women:

  • Work with internal business stakeholders to define business requirements, processes and related business rules;
  • Analyze business scenarios and identify opportunities for improvement through automation, system enhancements or process changes;
  • Conduct Fit/ GAP analysis, process mapping, root-cause analysis and requirements elicitation;
  • Develop functional specifications and high-level prototypes;
  • Participate in cross-functional team meetings for the resolution of business and system issues and process alternatives;
  • Design, develop and configure assigned modifications, interfaces, and reports based on functional requirements;
  • Develop and validates use cases, integration test plan and scripting;
  • Design, develop and configure Datawarehouse for corporate reporting needs;
  • Liaise with users in business units, UNDP and UN Women IT team, UN Women governing bodies and provide specialized advice to users;
  • Apply rapid development and iterative prototyping methodology to complex software problems.

Provide PeopleSoft System and End-User support:

  • Investigate and resolve application functionality related issues and provide support for issues and matters surrounding system utilization, functionality and data;
  • Analyze data contained in PeopleSoft database and identify data integrity issues with existing and proposed systems and implement solutions;
  • Verifies database and data integrity;
  • Acts as production support for the UN Women’s PeopleSoft System and coordinate with external vendor for the resolution of any issues;
  • Based on lessons learned, makes recommendations for enhancements and improvements;
  • Develop product documentation including user guides and implementation guides.

Impact of Results:

The results of the functions performed directly impact the efficiency of the ERP system used to support the UN Women business, covering around 1500 staff in HQ and field.The effective implementation of ERP system directly impacts the organization's capacity and credibility in providing timely and quality information to achieve organizational goals. The results of these functions indirectly impact: the ability of UN Women staff to provide timely and quality services to its key clients; the production and distribution of management information to Senior Management; and the preparation of results reports.

Competencies

Core values and Guiding Principles:

Integrity:

  • Demonstrating consistency in upholding and promoting the values of UN Women in actions and decisions, in line with the UN Code of Conduct.

Cultural Sensitivity/Valuing diversity:

  • Demonstrating an appreciation of the multicultural nature of the organization and the diversity of its staff.

Core Competencies:

Ethics and Values:

  • Promoting ethics and integrity / Creating organizational precedents.

Organizational Awareness:

  • Building support and political acumen.

Developing and Empowering People / Coaching and Mentoring:

  • Building staff competence, creating an environment of creativity and innovation.

Working in Teams:

  • Building and promoting effective teams.

Communicating Information and Ideas:

  • Creating and promoting enabling environment for open communication.

Self-management and Emotional Intelligence:

  • Creating an emotionally intelligent organization.

Conflict Management / Negotiating and Resolving Disagreements:

  • Leveraging conflict in the interests of the organization & setting standards.

Knowledge Sharing / Continuous Learning:

  • Sharing knowledge across the organization and building a culture of knowledge sharing and learning.

Appropriate and Transparent Decision Making:

  • Fair and transparent decision-making; calculated risk-taking.

Functional Competencies:

Job Knowledge/Technical Expertise:

  • Demonstrated proficiency to have analytical ability and thorough understanding of software development life cycle processes;
  • Working knowledge of PeopleSoft-ERP system;
  • Actively seeks to apply current expertise and new ideas on how to optimize use of technology to streamline workloads.

Client Orientation:

  • Able to identify and analyze clients' needs and develop appropriate technology solutions to meet business requirements; desire to organize and improve processes.

Planning and Organization

  • Ability to establish priorities and to plan, coordinate and monitor own work plan;
  • Proven ability to work under pressure and produce output that is accurate, timely and of high quality;
  • Ability to manage conflicting priorities.

Communications:

  • Able to speak and write clearly and effectively, including to: advise and train users on the use of complex systems/applications and related matters;
  • Prepare specifications and other written reports/documentation in a clear and concise style.

Required Skills and Experience

Education:

  • Advanced university degree in information technology, computer science, business administration or other related discipline with 5 years of relevant experience.

Experience:

  • Knowledge of PeopleSoft Financials 9.X General Ledger (GL) and Commitment Control (KK) modules;
  • Must have end-to-end Implementation/Upgrade experience in PeopleSoft Financials V9.0 or above;
  • Must have strong experience and exposure towards GL, AP, AR, AM modules;
  • Excellent technical skills in People tools 9.x, People Code, CI, SQR and Application Engine programming;
  • Experience with PeopleSoft HCM and Portal is highly desirable;
  • Full understanding of project life cycle and development methodologies;
  • Must be good in developing and debugging application engine programs;
  • Knowledge and understanding of IPSAS accounting standards and practices.  United States, Canadian, or United Kingdom; Generally Accepted Accounting Principles (GAAP) is also acceptable;
  • Ability to interact with technical and functional staff at all levels;
  • Experience with Datawarehouse tools and SQL/Server is highly desirable.

Languages:

  • Fluency in English is required;
  • Proficiency in another UN working language is desirable.