Background

Under the overall supervision of the Country Director, the Management Analyst is directly responsible for ensuring the effective and efficient functioning of the Directorate, with timely and high-quality communications to Senior Management.

The Management Analyst post serves as the day-to-day focal point for all queries directed to the Country Director and manages under the guidance and consultation with Senior Management all appointments and events for the Country Director in terms of getting required data, information and documentation compiled on his/her behalf.

The Management Analyst applies sound judgment in alerting the Country Director and Senior Management to issues requiring his/her attention and advising him/her on decisions that affect the day-to-day work of the Country office. On a daily basis, the Management Analyst  synthesizes and packages the considerable volume of information, demands, and issues confronting the Country Director in a manner that allows him/her to stay on top of issues while focusing on the key day to day administrative and strategic priorities of the Country office.

Under the supervision of the Country Director and in close consultation with Senior Management comprising of the Deputy Country Directors for Programme and Operations respectively oversees the management of the Country office’s management plans, both daily and long-term calendar and missions.

The Country Director, the Management Analyst is responsible for the coordination of the substantive flow of information optimizing the Country Director's interventions with external and internal partners, and individual staff.

The Management Analyst works in close collaboration with the Operations, Programme and project teams, UNDP HQs staff and Government officials to successfully deliver his/her services.

Duties and Responsibilities

Under the guidance and supervision of the Country Director:

  • Assists the Country Director in ensuring the smooth running of the Directorate by providing with up-to-the minute information, drafts of analyses, presentations, and well-crafted messages for the day-to-day management, meetings and external contacts;
  • Coordinates task assignments and scheduling issues between the Directorate and other various clusters;
  • Ensures efficient, rational and strategic use of the Country Director's time;
  • Ensures accurate and coordinated flow of communication and data to and from the Director;
  • Execution of special initiatives as required.

Assist the Country Director and Senior Management in ensuring the smooth running of the Directorate by providing them with the up-to-the-minute information, drafts of analyses, presentations, and well-crafted messages he/she needs for day-to-day management, meetings and external contacts;

  • Interacts as required with UNDP senior staff, development partners, government officials as well as other UN system colleagues and external partners to ensure that the Country Director and Senior Management is kept abreast of important developments affecting the Country office;
  • Prepares and/or coordinates preparation of substantive policy briefs, speeches and detailed presentations and other materials as needed for the Country Director's internal and external use, in close consultation with concerned cluster Heads;
  • Keeps abreast of major events globally which are of interest and relevance to the Directorate and advises the Country Office accordingly;
  • Drafts documents and provides comments to country office documents based on research and/or consultation with senior staff that are related to the policy, programmes and operational issues handled by Senior Management;
  • Ensures thorough follow-up on decisions taken by the Country Director.

Ensure efficient, rational and strategic use of the Country Director's time

  • Manages the Country Director's meeting schedule by reviewing and prioritizing requests and managing meeting arrangements with the support of the Personal Assistant;
  • Manages the Country Director's incoming correspondence (including electronic messages), assists with responses and prioritize them for his/her attention through the Personal Assistant;
  • Assist in the preparation of the Country Office's Work Plan;
  • Manages the Country office Management calendar to ensure effective planning and efficient implementation of activities;
  • Collaborates with the respective Clusters for project field visits and missions undertaken by the Country Director, including identifying major meetings and preparation of briefing documentation;
  • Ensures that a system is in place to handle delicate and sensitive information matters with tact and acumen;
  • Reviews all drafts and/or assists in the drafting of correspondence at the request of the Country Director for clearance and signature;
  • Attend meetings with the Country Director and all levels of staff including with development partners and prepare relevant notes for file;

Execution of Special Initiatives

  • Coordination of special functions of UNDP in relation to its convening agency role to UN coordination;
  • Assist/and or support UNDP’s role in aid coordination through the coordination of missions and assist in project formulation;
  • Cooperates with the Policy Support and Communication Cluster in preparing annual Results Report of the Country office including other Advocacy and Communication related products and activities of the Country office.

Impact of Results

The key results have a major impact on the efficiency of the Country Director's office and the overall functioning of the country office. Good organization and flow of information strengthens the capacity of the Directorate and promote the image of the UNDP Country Office. The work of the Management Analyst has impact in the timeliness and quality of CO response to Bureau/Headquarter.

Competencies

Corporate Competencies:

  • Demonstrates integrity by modeling the UN's values and ethical standards;
  • Promotes the vision, mission, and strategic goals of UNDP;
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.

 Functional Competencies:

Knowledge Management and Learning

  • Promotes knowledge management in UNDP and a learning environment in the office through leadership and personal example;
  • In-depth practical knowledge of inter-disciplinary development issues;
  • Actively works towards continuing personal learning and development in one or more Practice Areas, acts on learning plan and applies newly acquired skills;
  • Seeks and applies knowledge, information, and best practices from within and outside of UNDP.

Management and Leadership

  • Strong analytical and information-management skills required to distill the considerable volume of information submitted to the Country Director and Senior Management down to their core/key elements;
  • Builds strong relationships with clients, focuses on impact and result for the client and responds positively to feedback. Establishes lasting relationships and substantive dialogue that create valuable intervention opportunities for the office and facilitate access to critical information within and outside the Country office;
  • Maintains confidentiality;
  • Demonstrates openness to change and ability to manage complexities ;
  • Ability to lead effectively, mentoring as well as conflict resolution skills ;
  • Demonstrates strong oral and written communication skills in English ;
  • Remains calm, in control and good humored even under pressure ;
  • Proven networking, team-building, organizational and communication skills ;
  • Displays cultural sensitivity and adaptability and communicates effectively with and relates to people of different cultures, demonstrating an ability to see issues from other perspectives;
  • Displays positive attitude and enthusiasm and consistently approaches the work of the office with energy and constructive attitude;
  • Executes special initiatives/ and or projects consistent with commitment to UN values on gender equality, cultural, religious, national and ethnic diversity;
  •  Ability to draft well with the ability to edit and clear correspondence, speeches, briefings, etc. in English;
  • Ability to handle a large volume of logistical details, accurately and thoroughly, with great attention to detail;
  • Ability to handle confidential and politically sensitive issues in a responsible and mature manner;

Required Skills and Experience

Education:

  • Master’s degree or equivalent in Public Administration, Communications, Social Science  or related field.

Experience:

  • A minimum of 2 years of relevant experience, preferably in international organizations and UN;
  • Experience in the usage of computers and office software packages, experience in handling of web-based management systems;

Language Requirements:

  • Fluency in English is essential.