Background

The United Nations Capital Development Programme (UNCDF) is a UN organization with a capital mandate (unique in the UN System) focused on reducing poverty and inequality first and foremost in the least developed countries (“LDC”s).   To support the realization of UNCDF’s Strategic Plan and drive the rapid expansion of the organization’s capacity to assist LDCs to meet their graduation goals, respond to LDC demand for its services, and increase its geographical coverage of and average investment size in LDCs, UNCDF will pursue coherent strategic policy positioning and partnership development. 

The Directorate/Partnerships Policy and Communications group will lead this approach which will encompass specific, and interlinked, strategies for partnerships, messaging, branding and communications, and resource mobilization, which capitalize on mandate-specific partnership building, strategic policy positioning, inter-governmental/client relations, and specific business development opportunities.

By the end of 2015 the international community is expected to endorse a new sustainable development agenda that will replace the existing Millennium Development Goals. This will likely be accompanied by a new financing framework to be adopted at the 2015 UN Financing for Development summit. Responding to this new generation of global development goals will require new development results expectations, partner alliances and opportunities, and financing instruments.  Localizing the goals and assisting LDCs to meet graduation targets will require strong synergies between policy, practice and knowledge generation.

Post Context - The KM Communications and Publications Analyst is an integral part of the Directorate/PPCU and will contribute to ensuring that UNCDF knowledge products, communications tools and business development processes respond to an evolving partnership paradigm. The KM Communications and Publications Analyst is under the direct supervision of the Strategic Policy Advisor, supporting UNCDF Management’s effort to build knowledge products and promote them for strategic partnerships and public at large.  The KM Communications and Publications Analyst implements UNCDF knowledge management and partnerships building strategy, conducts research on donor intelligence, contributes to strengthening of UNCDF position within the UN family and developing new and stronger knowledge products to enhance UNCDF visibility and strategic partnerships with government, donors, private sector and CSO.

The KM, Communications and Publications Analyst will develop a close cooperation with other Management Support and PPCU staff, PMSU, Practice Areas, Operations and other knowledge management teams embedded in programme practices and global initiatives outside HQ.

The KM, Communications and Publications Analyst maintains a network with colleagues from UNCDF, UN Agencies, IFIs, Government officials, multi-lateral and bi-lateral donors, private sector and civil society.

Duties and Responsibilities

Summary of key functions:

  • Knowledge management and advocacy;
  • Manage the structure, processes and design of the UNCDFs website and Intranet;
  • Design of Communications, Outreach and Resource Mobilization materials;
  • Facilitate knowledge building in UNCDF.

Knowledge management and advocacy

  • Develop new online tools, surveys and other pilot projects to address impediments to sharing information and the flow of knowledge, facilitate demand and supply of knowledge;
  • Liaise with partner organizations, collaborators as well as other relevant institutions on knowledge-sharing and leveraging resources, lessons learnt and best practices aiming to make improvements to the UNCDF portal;
  • Formalize and contribute to a knowledge management strategy for SPPG based on input and cooperation of colleagues throughout SPPG and the broader organization;
  • Contribute to corporate knowledge management initiatives and represent SPPG in such initiatives;
  • Ensure procurement knowledge artefacts (tools, guidance, templates, other general information) are effectively kept, managed, disseminated and accessible to procurement practitioners at UNCDF;
  • Independently identify areas of improvement with regards to, inter alia, learning media and materials, the intranet and templates;
  • Conducts Research on the alignment of UNDP Knowledge Platform and that of UNCDF leading to the identification of new platform resources that may results in savings to UNCDF.

Manage the structure, processes and design of the UNCDFs website and Intranet

  • Continually innovate and develop the content delivery systems. Create and/or update web pages and sections to reflect UNCDF’s strategic plans, priorities, initiatives, knowledge products, flagship initiatives and latest information, to provide staff and public at large continuous access to up-to-date information, along with the content, of the UNCDF intranet to align with its strategic goals and stakeholders’ need for information and advice;
  • Ensure that all content on the UNCDF intranet site is kept up-to-date;
  • Contribute to and initiate cross-practice dialogue to continually increase the collaboration and quality of UNCDF  intranet across the organization;
  • Design, develop, update, enhance and maintain corporate websites and intranet ensuring a well-designed, well-structured, easy to navigate and high quality written and visual content that conforms to web usability and content management standards;
  • Identify, evaluate and recommend new web-based tools and technology and follow-up on installation and implementation to maintain websites as an effective platform for communication, information and knowledge sharing.

Design of Communications, Outreach and Resource Mobilization materials

  • Liaising with the Communications Specialist, support the implementation and monitoring of the communication and advocacy strategy to support UNCDF country programmes worldwide;
  • Support the development of pro-active communication strategies related to specific UNCDF programmes and initiatives, with a view to enhance programme-specific resource mobilization efforts.

Facilitate knowledge  building and knowledge sharing as required by the organization, focusing on the following results:

  • Identification and synthesis of best practices and lessons learned directly linked to KM, Communications and partnership-building activities;
  • Contributions to knowledge networks and communities of practice;
  • Organization of training/briefing for UNCDF staff on knowledge management and communications issues.

 Impact of Results:

Strengthen the visibility of UNCDF website and intranet knowledge products and outreach capacities while contributing to an enhanced coherence of UNCDF knowledge management products between practice areas and other units working in close collaboration with knowledge management focal points in FIPA, LDFP and GTIs.

Competencies

Functional Competencies:          

Building Strategic Partnerships

Level 1.2:  Maintaining a network of contacts

  • Maintains an established network of contacts for general information sharing and to remain up-to-date on partnership related issues;
  • Establishes and nurtures positive communication with partners.

Promoting Organizational Learning and Knowledge Sharing

Level 1.2: Basic research and analysis

  • Generates new ideas and approaches, researches best practices and proposes new, more effective ways of doing things;
  • Documents and analyses innovative strategies and new approaches;
  • Identifies and communicates opportunities to promote learning and knowledge sharing.

Job Knowledge/Technical Expertise

Level 1.2: Fundamental knowledge of own discipline

  • Understands and applies fundamental concepts and principles of a professional discipline or technical specialty relating to the position;
  • Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks;
  • Analyzes the requirements and synthesizes proposals;
  • Strives to keep job knowledge up-to-date through self-directed study and other means of learning;
  • Demonstrates good knowledge of information technology and applies it in work assignments.

Promoting Organizational Change and Development

Level 1.2: Basic research and analysis

  • Researches and documents ‘best practices’ in organizational change and development within and outside the UN system;
  • Demonstrates ability to diagnose problems and identifies and communicates processes to support change initiatives;
  • Gathers and analyses feedback from staff.

Design And Implementation of Management Systems

Level 1.2: Research and analysis and making recommendations on management systems

  • Maintains information/databases on system design features;
  • Develops simple system components;
  • Client Orientation.

Level 1.2: Establishing effective client relationships

  • Researches potential solutions to internal and external client needs and reports back in a timely, succinct and appropriate fashion;
  • Organizes and prioritizes work schedule to meet client needs and deadlines;
  • Establishes, builds and sustains effective relationships within the work unit and with internal and external clients;
  • Actively supports the interests of the client by making choices and setting priorities to meet their needs;
  • Anticipates client needs and addresses them promptly.

Promoting Accountability and Results-Based Management

Level 1.2: Basic monitoring

  • Gathers, analyzes and disseminates information on best practice in accountability and results-based management systems

Core Competencies:

  • Demonstrating/safeguarding ethics and integrity;
  • Demonstrate corporate knowledge and sound judgment;
  • Self-development, initiative-taking;
  • Acting as a team player and facilitating team work;
  • Facilitating and encouraging open communication in the team, communicating effectively;
  • Creating synergies through self-control;
  • Managing conflict;
  • Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member;
  • Informed and transparent decision making;
  • Ability to address gender equality and empowerment of women considerations in strategic and operational activities of UNCDF.

Required Skills and Experience

Education:

  • Master’s Degree or equivalent in Social Sciences, Knowledge Management, International Relations, Economics, Communications or a related field.

Experience:

  • A minimum of 2 years of relevant work experience in the field of communication and electronic knowledge network;
  • Experience in working in a multicultural and web-based environment;
  • Have experience in project management;
  • Working experience and understanding of:
    • HTML, CSS, XML and other basic syntax
    • Web 2.0 development
    • WAMP architecture
    • Web Standards, SEO and measurement and tracking technologies.

Language Requirements:

  • Fluency in English is required; 
  • Working knowledge of another language (French and/or Spanish) is desirable.

Note:

Applicants are strongly encouraged to upload (as a *pdf attachment) the completed and signed UNDP Personal History form (P-11) which can be downloaded fromhttp://sas.undp.org/Documents/P11_Personal_history_form.docx  Completion of all the fields is required.

Please group all your documents into one (1) single PDF document as the system only allows to upload maximum one document.