UNDP Jobs - 55858- International Consultant on Complaints Mechanism a

International Consultant on Complaints Mechanism and Operationalization of the Gender Strategy Plan

Location :

Kabul, AFGHANISTAN

Type of Contract :

Individual Contract

Starting Date :

Application Deadline :

29-Apr-15 (Midnight New York, USA)

Post Level :

International Consultant

Duration of Initial Contract :

Languages Required :

English

Expected Duration of Assignment :

12 weeks (60 Working days)

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Background

Background

The Law and Order Trust Fund (LOTFA) ‘Akheri’ (‘final’ in Dari) coincides with the beginning of a “decade of transformation” in Afghanistan. While significant security challenges remain, the Afghan National Police and Afghan National Army took over full responsibility for security from the international coalition forces in 2014. The security transition has led to an increased focus by international partners on development. At the London Conference in December 2014, the new Government announced reform plans in seven critical areas: security and political stability; tackling corruption; building better governance; bolstering private sector confidence; creating jobs; ensuring citizen’s development; and human rights.

The central goal of LOTFA Akheri is to support the Government of the Islamic Republic of Afghanistan (GIROA) in ‘achieving a paid, professional Afghan National Police (ANP) that delivers essential services to the Afghan people for improved public trust, safety and security’.

To achieve the project goal, LOTFA is structured into four pillars, as follows:

Pillar 1: Payroll Transition;
Pillar 2: MOIA Institutional Development;
Pillar 3: Police and Correction Officers Professionalization;
Pillar 4: Improved Police Service Delivery.

Pillar 2 aims to ensure that systems and practices for accountable and efficient civilian management and oversight of the ANP and CPD are improved.

In line with the priorities of the new Government, the project will support a closer alignment between development and security objectives, in particular by bringing civilian procurement, human resource management and financial transparency and accountability into normal MOIA operating procedures, as well through strengthening democratic governance and human rights. To this end, the project will support policymaking, planning and budgeting capacities in addition to MOIA operations in such areas as procurement, ICT, facilities management, HR, financial management and logistics. This Pillar will also support efforts aimed at strengthening internal accountability mechanisms and internal control functions in the Government.

Pillar 2 will address priority challenges in these areas through the following three outputs:

Output 1: MOIA policymaking, planning, budgeting and monitoring and evaluation is strengthened to enable implementation of the ten-year vision;
Output 2: MOIA Operational Police Support Services meet benchmarks for the transition of implementation responsibilities;
Output 3: Anti-corruption and internal control and accountability measures (systems and enforcement mechanisms) are established and functional.

LOTFA Akheri intends to strengthen civilian management by helping to make it more accountable and efficient including improving oversight through developing the Ministry’s public administration capacity, such as in MOIA financial management, budget execution, internal control and accountability. LOTFA will support the MOIA capacity to develop annual work plans, which should be linked to a Monitoring and Evaluation (M&E) framework,underpinning the National Police Plan and annual budget planning.

Capacity development is central to UNDPs work and is at the core of its mandate. UNDP defines capacity development as the process through which individuals, organizations and societies obtain, strengthen and maintain the capabilities to set and achieve their own development objectives over time. It is the ‘how’ of making development work better. Thus, capacity development is integral to UNDPs approach, and underlying its support to national institutions. UNDP supports capacity development particularly at the institutional level because institutions are at the heart of human development, and when they are able to perform better, sustain that performance over time, and manage ‘shocks' to the system, they can contribute more meaningfully to the achievement of national human development goals.

Overall objective

The overall objective of this assignment is to provide technical support to the Deputy Chief of Staff and Gender Directorates who are playing a key role in term of the further development and approval of the draft work plan for the MoI Gender Strategy Implementation Plan, with a particular focus on developing an action plan for the development of the existing MoI complaints mechanism (Priority 3, Objective 3.2 in the draft work plan).

The specific objectives are:

To review the draft work plan of the Ministry of Interior’s Gender Strategy Implementation Plan and incorporate comments received from both MoI Directorates and Departments, and from the International Community;
To consult the relevant directorates and departments that have been assigned responsibility for implementing each of the tasks in the MoI Gender Strategy Implementation Plan so as to identify priorities for 1394;
To work with the relevant directorates and departments to identify and define workable SMART indicators, timelines and budgets for each of the tasks that will be carried out in 1394;
To provide advice to MoI on the establishment of a Complaints Commission and assistance with the formulation of an action plan for the further development of the MoI complaints management system (Priority 3 - Objective 3.4: Complaints mechanism);
To mentor and provide whatever capacity building support is feasible in the time available to the directorates and departments assigned responsibilities in the workplan for 1394;
To identify capacity development needs in general for the future operationalization of the Implementation Plan within MoI.

Duties and Responsibilities

Scope of Work, Expected Outputs and Deliverables

Scope of Work

The overall scope of the consultancy will be to assist with the further development of the Gender Strategy Implementation Plan by supporting the development of a work plan for 1394 and will include the following tasks.

In close collaboration with Ministry of Interior /Gender Directorate, provide assistance with the development of a work plan for 1394;
Assess the problems and constraints likely to affect the implementation this work plan in the MoI;
Disseminate results of this assessment to the DCoS, and relevant senior MoI officials in the Gender Directorate and incorporate any feedback;
Assess training needs and other support required for the implementation of the work plan;
Produce an organizational chart of all relevant units involved in the implementation of the Gender Strategy Implementation Plan and the development of the 1394 work-plan;
Identify the blockage and gaps of complaints mechanism for female police officers and its analysis;
Ensure proper coordination and identify future opportunities for synergy between Pillar 2 and the work plan objectives/tasks.
Circulate a preliminary report to the Deputy Chief of Staff at MoI, the Gender Directorate and LOTFA senior management;
Produce a final report incorporating feedback/comments on the work plan including agreed indicators and timeframes.

Expected Outputs and Deliverables

The outputs / deliverables of the consultant and the estimated duration to complete the deliverables are given below:

Deliverables/Outputs/Target Due date after contract signing/inputes/

Submission of Inception report inclusive of methodology, approach, work plan outlining all meetings with MOI, 1 Week (5 working days), 10%;
Submission of Draft MoIA detailed implementation plan with agreed indicators, timelines and provisional budgets, 4 Weeks (20 working days),30%;
Submission of Draft situation analysis of blockage and gaps of the complaints mechanism for female police officers, 4 Weeks (20 working days),30%;
Organize round table meeting with the MoI Gender Directorate and senior officials from other relevant directorates and departments as well as LOTFA senior management to discuss and to get approval of the above draft implementation plan as well as draft analysis of complaints mechanism of female police officer, 1 Week (5 working days);
Submission of approved above mentioned two reports, inclusive of incorporate feedback with recommendations for future deliverables, 2 Weeks (10 working days),30%.

Working Arrangements

Institutional Arrangements

The international consultant will work under overall supervision of LOTFA Programme Manager and under direct supervision of the LOTFA Pillar 2 Manager. The consultant shall work in close collaboration with LOTFA staff under Pillar II on Ministerial Reform and will liaise with relevant ministerial authorities as and when required.

LOTFA project office will provide office space and internet facility, logistical and other support service including transport and security applicable to UNDP international personnel. The consultant however is expected to bring his/her own laptop and mobile phone and meet local communication cost (LOTFA will provide a local pre-paid sim card). Costs to arrange meetings, workshops, travel costs to and DSA during field visits (if any), etc shall be covered by LOTFA project.

Duration of the Work

The performance under the contract shall take place over total contract duration of 12 weeks (60 days) excluding joining and repatriation travel days. The target date for the start of work will be around second week of April 2015 depending on the availability of the appropriate consultant.

Duty Station

The duty station for the contractor is Kabul, Afghanistan for the entire duration of the contract. Some field visits outside Kabul are envisaged under the contract. The Contractor will be required to report regularly and be present at LOTFA project office during the working hours. The contractor will follow the working hours and weekends as applicable to LOTFA staff. Contractor’s movement for meetings and consultations shall be coordinated by LOTFA project office. The contractor is at all times required to observe UNDP security rules and regulations.

Competencies

Corporate Competencies:

Demonstrates integrity by modeling the UN’s values and ethical standards
Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
Treats all people fairly without favoritism

Functional Competencies:

Knowledge Management and Learning;
In-depth practical knowledge of inter-disciplinary development issues;
Seeks and applies knowledge, information, and best practices from within and outside of UNDP.

Development and Operational Effectiveness:

Ability to lead strategic planning, change processes, results-based management and reporting;
Ability to lead formulation, oversight of implementation, monitoring and evaluation of development projects;
Ability to apply development theory to the specific country context to identify creative, practical approaches to overcome challenging situations.

Management and Leadership:

Builds strong relationships with clients, focuses on impact and result for the client and responds positively to feedback
Consistently approaches work with energy and a positive, constructive attitude;
Demonstrates openness to change and ability to manage complexities;
Ability to lead effectively, mentoring as well as conflict resolution skills;
Demonstrates strong oral and written communication skills;
Remains calm, in control and good humored even under pressure;
Proven networking, team-building, organizational and communication skills.

Required Skills and Experience

Education:

Master degree in Social Science / Statistics / Finance Management /Organizational management or any other relevant field from an accredited college or university;
An advanced degree in organizational procedural Analysis is preferred with a combination of academic and technical experience.

Experience:

A minimum of 10 years relevant work experience in the area of above mentioned;
Previous experience working with government on their institutional capacity building especially with the Ministry of Interior is a distinct advantage;
Past experience from working in conflict affected countries desirable;
Prior work experience in Afghanistan is an advantage.

Language:

Excellent written and oral English skills a necessary requirement;
Competence in Dari and/or Pashtu desirable.

Interested individual consultants must submit the following documents/information:

Personal CV and P11, including at least three professional references; (Annex);
Technical proposal describing his or her approach, methodology and timeline to achieve the deliverables (to be included in the online submission);
Financial proposal that indicates thefixed total contact price for a six-month assignment, supported by a breakdown of costs, as per the template provided.

Note:

Only one document can be uploaded and hence it is suggested that the CV, P-11, financial proposal and sample writing/editing/publication are uploaded as one document;
Only 3-5 best candidates would be invited to the interview and be requested to submit financial proposals.

Annex (to be downloaded from UNDP Afghanistan Website, procurement notices section:

http://www.af.undp.org/content/afghanistan/en/home/operations/procurement.html

Price Proposal and Schedule of Payments

The contractor shall submit a price proposal as below:

Daily Fee

The contractor shall propose a daily fee which should be inclusive of his professional fee, local communication cost and insurance (inclusive of medical evacuation). The number of working days for which the daily fee shall be payable under the contract is 60.

DSA

The contractor shall propose a DSA at the Kabul applicable rate of USD 181 per day for his stay at the duty station. The number of days for which the DSA shall be payable under the contract is 84 (77days @ full rate and 7 days @ half rate for 7 R&R days). The contractor is not allowed to stay in a place of his choice other than the UNDSS approved places. UNDP will provide MORSS compliant accommodation in Green Village (GV) to the contractor. The payment of GV accommodation shall be made directly to GV by the contractor.

Travel & Visa

The contractor shall propose an estimated lumpsum for home-kabul-home travel and Afghanistan visa expenses.

R&R

The contractor shall be entitled for one paid (USD 2,606) R&R (7 calendar days) during the course of the assignment. During these 7 R&R days when the contractor is away from Kabul, the contractor shall be paid the DSA at half rate (USD 90.50 per day) and the contractor is required to retain his/her room in GV for these 7 days for which the cost recovery shall be affected.

The total contract price, inclusive of the above elements, shall be converted into a lumsum contract and payments under the contract shall be made on submission and acceptance of deliverables under the contract in accordance with the abovementioned schedule of payment.

Evaluation Method and Criteria

The award of the contract will be made to the individual consultant whose offer has been evaluated and determined as:

Individual consultants will be evaluated based on the following methodology:

Cumulative analysis:

The award of the contract shall be made to the individual consultant whose offer has been evaluated and determined as:

Responsive/compliant/acceptable; and
Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation.

Technical Criteria weight 70%

Financial Criteria weight 30%

Only candidates obtaining a minimum of 49 points (70% of the total technical points) would be considered for the Financial Evaluation

Technical Criteria 70 points;

Technical Proposal (40 marks):

Technical Approach & Methodology (25 marks) – This explain the understanding of the objectives of the assignment, approach to the services, methodology for carrying out the activities and obtaining the expected output, and the degree of detail of such output. The Applicant should also explain the methodologies proposed to adopt and highlight the compatibility of those methodologies with the proposed approach;
Work Plan (15 marks) – The Applicant should propose the main activities of the assignment, their content and duration, phasing and interrelations, milestones (including interim approvals by the Client), and delivery dates. The proposed work plan should be consistent with the technical approach and methodology, showing understanding of the TOR and ability to translate them into a feasible working plan.

Qualification and Experience (30 marks( (Evaluation of CV):

General Qualification (10 marks);
Experience relevant to the assignment (15 marks);
Experience of working for projects funded by UNDP (5 marks).