UNDP Jobs - 56025- Communication Consultant

Communication Consultant

Location :

Dili, Timor Leste

Type of Contract :

Individual Contract

Starting Date :

Application Deadline :

08-May-15 (Midnight New York, USA)

Post Level :

International Consultant

Duration of Initial Contract :

90 Days

Languages Required :

English

Expected Duration of Assignment :

90 Days

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Background

UNDP Capacity Building Support to PNTL project aims to strengthen the capacity of the Timor Leste National Police (PNTL) to deliver quality policing services to the people of Timor Leste. The project focus is to support the high command transform their strategic and annual plans into tangible, measurable and financed activities. This is being done through the project team being co-located and working with counterparts on the following components: 1) Strategic plan implementation, 2) Information technology, 3) Human resources, 4) Procurement management, 5) Fleet management, and 6) Public relations.

Duties and Responsibilities

The successful consultant will undertake a study that will focus on developing a practical behaviour change strategy to improve internal communication within the PNTL. The study will be broken down into three main objectives:

Mapping existing communication methods in place in PNTL, which contribute to policing and related administrative activities? This will include:

Identification of formal, written communications organised by type, period, author and audience;
Identification of communication activities listed in the Organic Law and the Unit NOP’s (mandates);
Identification of formal written communications not listed in the Organic Law and Unit NOP’s;
Identification of formal, scheduled meetings, working groups and seminars which are part of the reporting and communications process. This may include information on reporting content, schedules and purpose;
Identification of regular but unscheduled formal meetings, working groups et al;
Identification of non-formal but significant communication which contributes to the implementation of policing and related administrative activities?
Develop a detailed specific methodology in consultation with UNDP for the implementation of the study (the expression of interest required for this application should provide a starting point).
Determine the required minimum sample disaggregated by rank and gender. For planning purposes PNTL consists of about 3,584 officers of which 589 are female, located in 13 districts and specialists units. The proposed sample will be from 5 districts including Dili and representative sub districts and sucus from each district. (Baucau, Dili, Covalima, Ermera, Oe-cusse), National Headquarter, Special Police Unit, Maritime Police Unit, Border Patrol Unit, Immigration Department and Police Training Centre. This can be subject to negotiation with UNDP;
Develop survey tools in English and Tetun;
Recruit and train enumerators as required to conduct interviews and/or facilitate focus group discussions;
Test instruments prior to conducting the study and refine survey tools and methodology as needed;
Deploy survey and/or focus group discussions as required and conduct oversight and monitoring, including quality assurance;
Compile, validate, clean, and analyse collected data. Clearly disaggregate and appropriately weight the responses, taking into account relevant demographics, such as district command and sub-district command with more accessible and less accessible, hierarchy level, District Command members’ size, etc. The consultant will confirm the necessary cross-tabulations with the project team;
Prepare narrative report and study findings, including a behaviour change strategy;
Present study findings to key national counterparts.

Understanding barriers to internal communication within the PNTL. This part will reference the existing communication methods in use by PNTL as per objective one. It will identify which messages are effectively communicated and which ones aren’t, and barriers to internal communication. This part of the study will answer questions including:

What messages are effectively communicated and which ones aren’t?
What are the factors that increase a particular message being effectively communicated within the PNTL.
What are the factors that decrease a particular message being effectively communicated within the PNTL.
What are the barriers to effective organizational communication within PNTL and where are they located.

Preparation of a behaviour change strategy which will guide the implementation of policies, guidelines, and standard operating procedures.

Methodology

The consultant will recommend an appropriate methodology in order to understand inter and intra group communication within the PNTL. This may consist of a combination of the following:

Conduct a literature review of internal communication pertaining to Timor-Leste, the government and the PNTL.
Conduct a desk review of PNTL documentation such as; annual reports, district reports, dispatch reports, and other internal documents relevant to the study;
Conduct individual/group interviews and consultations with a sample of PNTL members disaggregated by rank and gender at National, District, sub District, and Sucu level.

Competencies

Exceptional interpersonal and communication skills with an ability to motivate people;
Ability to work and communicate in a team environment with good problem solving and organizational skills;
Capacity to deal with different cultural backgrounds and overcome language barriers;
Capacity to state ideas in more than one way, demonstrating creativity and flexibility;
Excellent writing and analytical skills and demonstrated ability to present complex information in a concise and attractive manner are critical.

Required Skills and Experience

Academic Qualifications:

Master Degree in Journalism and Communications; Information management, development studies (international development, post conflict development/recovery), Political Science and any social science-related field

Experience:

Minimum of 7 years of relevant experience in conducting similar work and also have familiarity with UN system;
Demonstrated experience and capacity related to social research, including qualitative analysis and research best practices.
Experience in use of technology to conduct surveys;
Experience working and conducting research in Timor-Leste;
Knowledge and understanding of conflict/post conflict development (peace building, reintegration etc.) activities;
Skilled in quantitative analysis. Familiarity with statistical analysis computer programs such as SPSS or STATA;
Experience coordinating and overseeing data collection in dispersed locations in developing country and/or post-conflict contexts, training of staff, and in addressing risk and safety concerns related to collecting sensitive information;
Experience conducting baselines and impact evaluation highly desirable;
Ability to deliver training in Tetum or Bahasa Indonesia.

Language requirement:

Fluency in English (both oral and written) is required.

Application:

ToR and application documents are available via this link http://procurement-notices.undp.org/view_notice.cfm?notice_id=21965.