Background

The United Nations Development Programme (UNDP) is the UN’s global anti-poverty network, advocating for change and connecting countries to knowledge, experience and resources to help people build a better life. We are on the ground in 177 countries and territories, working with them on their own solutions to global and national development challenges. 

The Office of Communications at UNDP is at the forefront of advancing online communications and outreach within the organization and is seeking a graduate student with an interest in global issues and social media to assist in building our outreach efforts. This post will give you the opportunity to assist in developing digital strategies for campaign projects that raise awareness for and engage people in UNDP’s efforts to achieve the Millennium Development Goals and to build momentum for the future Sustainable Development Goals. This internship includes networking with UNDP’s online community, researching and implementing digital services for campaigning and project management of multimedia content and engagement tools.

Duties and Responsibilities

  • Keep up to date on new social media tools (especially Facebook and Twitter), best practice and how other organizations and companies are using them in order to identify new campaigning opportunities;
  • Support the management of UNDP’s global presence on social media including regular updates and personal communications with communities;
  • Develop and implement strategies and new tools for recruiting and engaging supporters through social media;
  • Monitor and respond to supporter comments and emails regarding online content and campaigning;
  • Providing research based strategic advice on the development and use of new tools for online campaigning; create resource material on social media use for UNDP staff.

Competencies

Professionalism:

  • Knowledge of different aspects of social media and digital communication for awareness raising;
  •  Ability to conceptualize, design and implement information campaigns;
  • Ability to rapidly analyze and integrate diverse information from varied sources. Ability to produce a variety of communications products for social media platforms in a clear, concise and engaging style;
  • Ability to build and maintain relationships with bloggers and key online outlets;
  • Shows pride in work and in achievements; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations;
  • Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Creativity:

  • Actively seeks to improve UNDP's social media activities;
  • Offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas;
  • Takes calculated risks on new and unusual ideas;
  • Thinks “outside the box”;
  • Takes an interest in new ideas and new ways of doing things;
  • Is not bound by current thinking or traditional approaches.

Client orientation:

  • Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view;
  • Establishes and maintains productive partnerships with clients by gaining their trust and respect;
  • Identifies clients’ needs and matches them to appropriate solutions;
  • Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems;
  • Keeps clients informed of progress or setbacks in projects;
  • Meets timeline for delivery of products or services to client.

Required Skills and Experience

Education:

  • Currently enrolled in a graduate degree programme in a development or communications-related field, such as journalism, international relations, political science, anthropology, sociology, public or business administration.

Experience:

  • Experience writing or participating in blogs, community sites and social media;
  • Experience in developing and implementing online campaigns and/or marketing strategies;
  • Experience editing images or preparing graphics for the web and email communications;
  • Experience engaging and building communities on social networks, particularly Twitter and Facebook;
  • An understanding of internet communications strategies, blogging best practice, social media trends, techniques and information architecture;
  • An interest in and understanding of online campaign methods and the contribution campaign work can make to achieving change.

Language:

  • Fluency in English ( written and spoken) is required;
  • Proficiency in French or Spanish is an asset.

Availability:

Must be available at least three days a week, preferably full-time.

Conditions:

Interns are not financially remunerated by UNDP. The costs associated must be borne by the nominating institution, related institution or government, which may provide the required financial assistance to its students; or by the student, who will have to obtain financing for subsistence and make his or her own arrangements for travel, accommodation, visa, etc.