UNDP Jobs - 56599- System Operators

System Operators

Location :

Ankara, TURKEY

Type of Contract :

Service Contract

Starting Date :

15-Jun-2015

Application Deadline :

03-Jun-15 (Midnight New York, USA)

Post Level :

SB-1

Duration of Initial Contract :

1 year

Languages Required :

Expected Duration of Assignment :

Maximum 36 months, based on the satisfactory performance and availability of funding

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Background

UNDP is the UN's global development network, an organization advocating for change and connecting countries to knowledge, experience and resources to help people build a better life. UNDP is on the ground in 166 countries, working with them on their own solutions to global and national development challenges. As they develop local capacity, they draw on the people of UNDP and its wide range of partners. UNDP’s global focus is helping countries build and share solutions to the challenges of: (a) Democratic Governance; (b) Poverty Reduction; (c) Crisis Prevention and Recovery; (d) Environment and Energy and (e) HIV/AIDS. UNDP helps developing countries attract and use aid effectively. In all its activities, UNDP encourages the protection of human rights and the empowerment of women.

Within the aforementioned global context, UNDP Turkey works for Democratic Governance and Growth without Poverty. For more than 50 years the UNDP has worked in close partnership with the Turkish Government and numerous national and international institutions, including NGOs, academics and the business community.

UNDP Turkey aims to find practical solutions to Turkey's development challenges and manages projects together with the Turkish Government and other partners to address them. Since 1986 it has implemented over 80 programs across the country. In addition, the UNDP has played a major role in response to crises and disasters in Turkey and the surrounding region.

Within the above mentioned context; UNDP Turkey will support the Ministry of Family and Social Polices (MoFSP) for "Effective Social Service Delivery Through Better Monitoring, IT Systems and Capacities” project. The overall objective of the project is to improve the IT infrastructure to strengthen its capacities for monitoring and implementation of social service provision and establish a stronger infrastructure for the service delivery models to be set up in the future. The project, with its monitoring perspective, will also provide inputs for the policy making process relating to the service areas of the MoFSP. This project will consist of number of IT and Monitoring System related activities which include Hardware, Network, Software, Database, Training and MoFSP IT Department Staff Capacity Development activities. And to support the achievement of the project’s development objectives, the services of System Operator are required and UNDP intends to recruit a “System Operator” on a full time basis who will be stationed in Ankara, MoFSP premises.

The project will be coordinated and implemented by a multi-disciplinary team at the MoFSP in Ankara. The System Operator will support the Ministry in implementation of the project work plan by providing technical support to project activities. The System Operator will report to System Engineer on a day to day basis and work in close collaboration with the project team and the ministry staff.

Duties and Responsibilities

The scope of the services that will be carried out by the System Operator are:

Perform System related works which include DNS, Domain Controller, E-mail, Back-up, and Virtualization operations.
Assist MoFSP on System/network operations and any other related area.

KF1. Configure and Manage Domain Controller,DNS, E-mail operations

Create Domain security and distribution groups and manage group users.
Configure and manage network based user profiles
Manage Internal DNS operations (Create New Zone, MX, CNAME, forward/reserve Look-up zone, manage Host registries etc.)
Manage the DNS registries
Handle DNS Routing Setup
Manage user e-mail accounts (create, change, and delete accounts per requests.)
Perform such other job-related duties as determined by the MoFSP
Take system back-ups (VMs, Exchange, SQL, File and Oracle etc.)
Perform such other job-related duties as determined by the MoFSP

KF2. Perform Virtualization Operations

Create/delete virtual servers
Manage virtual server resources (increase RAM, CPU, disc; add new disc and adaptor etc.)
Perform such other job-related duties as determined by the MoFSP

KF3. Assist MoFSP on System/network operations and any other related area.

Execute duties given be the system administrator
Perform any other related duties may be assigned by IT Department
May provide 24 hour on-call support where required
Keep records and prepare technical documents in related areas.
Perform such other job-related duties as determined by the MoFSP

Competencies

Corporate Competencies:

Demonstrates integrity by modeling the UN’s values and ethical standards, and those of the partner organizations,
Promotes the vision, mission, and strategic goals of UNDP, and partner organizations,
Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability,

Functional Competencies:

Demonstrates strong supervision skills, strong attention to details,
Promotes team work, contributes towards building team consensus,
Builds strong relationships with clients, focuses on impact and result for the client and responds positively to feedback
Consistently approaches work with energy and a positive, constructive attitude
Good teamwork skills
Demonstrates openness to change and ability to manage complexities

Development and Operational Effectiveness:

Performs with minimal supervision, works well independently
Time and task management skills.
Output oriented.

Required Skills and Experience

The incumbent should possess the following qualifications and experience.

General Qualifications

BS degree in Engineering field
Proficiency in Turkish
Excellent written and verbal communication skills
Good level of English, especially familiarity with terms and notions related to computer engineering is an asset

Professional Experience and Qualifications

At least 1 year professional experience in IT field

Specific Experience and Qualifications

Knowledge on programing languages, relational databases, Windows Operating Systems and Network Management
Knowledge on Linux is an asset

Notes:

Internships (paid/unpaid) are not considered professional experience.
Obligatory military service is not considered professional experience.
Professional experience gained in an international setting is considered international experience,
Experience gained prior to completion of undergraduate studies is not considered professional experience

Reporting:

The incumbent will have overall reporting relationship to UNDP Programme Manager and Project Co-Director appointed by the MoFSP and to Senior Software Engineer on a daily basis, and will work in close coordination and collaboration with the Ministry staff, Coordinators of the subject matter projects.

Other Considerations

The System Operator will be based in Ankara premises of MoFSP

Interested individuals shall submit

A 1-page letter of motivation, focusing on the applicant’s skills and capabilities against the required qualifications (in English),
Copies of diplomas and relevant certificates , if any,
UN Personal History (P11) Form available at UNDP’s vacancy announcement webpage.
CV indicating proper reference code.

Please upload the above-mentioned documents as a single document.