UNDP Jobs - 56733- National Monitoring and Evaluation Expert for the

National Monitoring and Evaluation Expert for the Project 'Support for Innovation against corruption: Building a Citizen Centric Service Delivery Model in Albania'

Location :

Tirana, ALBANIA

Type of Contract :

Individual Contract

Starting Date :

Application Deadline :

31-May-15 (Midnight New York, USA)

Post Level :

National Consultant

Duration of Initial Contract :

Languages Required :

English

Expected Duration of Assignment :

1 month

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Background

Public administration reform is one of the key reforms of the Government of Albania within the priority of good governance. This reform is also highly critical when taking into account that the EU integration process ‘requires a professional administration and human and material resources to enable the implementation of national policies and objectives, which have been undertaken in the context of fulfillment of obligations’.

The Crosscutting Public Administration Reform Strategy (2015-2020) provides the overall framework for the modernization and transformation of public administration institutions and practices in the country, focusing not only on overall civil service development, but further addressing the need for more effective delivery of public services to citizens and businesses towards increasing transparency and accountability and strengthening governance innovations.

The vision of the Public Administration Reform Strategy calls for the ‘development of public administration, which provides high quality services for citizens and businesses in a transparent, effective, and efficient way through the use of modern technologies and innovative services and, that complies with the requirements of European integration through impartial, professional and accountable civil servants, part of efficient setups’.

Within the Public Administration reform framework, the Government of Albania is striving to fundamentally change the way public services are provided in Albania through a variety of interventions under a citizen-centric approach, which combat corruption, foster a customer-care culture, enhance access, as well as increase efficiency in the Albanian public administration.

Under the leadership of the Ministry of Innovation and Public Administration (MIPA), the Albanian Government is designing a reform to improve the manner and channels in which citizens receive administrative services today from central state institutions. Under these two components, the Project “Innovation against Corruption: Building a Citizen Centric Service Delivery Model in Albania (ISDA) strives to employ process re-engineering and legal reform to go hand-in hand with digitization, while the reform entails Front Office – Back Office separation, centralized service delivery through one-stop-shop and in-one place public service centers and the focus on online services.

The reform target is simplified, standardized and transparent service delivery that is efficient and accountable and takes full advantage of ICT solutions in an effective and sustainable fashion for the benefit of citizens and businesses. ISDA Project, undertaken in support to the implementation of the reform is composed of three phases:

Phase 1: July 2014 – September 2015: Assessment and Program design;

Phase 2: October 2015 – May 2017: Development and implementation, including the operation of the PSM; and

Phase 3: June 2017 – June 2020: Continued enhancement of delivered services in terms of ICT infrastructure consolidation and the increase of the number of services provided with improved front office interface.

Duties and Responsibilities

The main objective of this assignment is to support the activities of the ISDA Project at the Ministry of Innovation and Public Administration in the area of monitoring and evaluation framework that will strengthen and improve the quality of project management. It will also provide support and capacity-building in results-based management for the Agency for the Delivery of Integrated Services in Albania (ADISA).

Under the term of this contract, the expert will be engaged for a total duration of one (1) month. During this engagement period, the expert shall perform the following tasks:

Support the definition of disbursement linked indicators for program funding, as well as the data collection and verification methods;
Prepare ToRs for baseline surveys for the purposes of the ISDA project and provide recommendations on social impact assessment;
Organize a small-scale baseline data gathering and tabulation for up 6 front offices of one central government institution, as well as provide analysis and recommendations;
Provide training on M&E systems, tools, approaches etc. for ADISA staff.

Expected deliverables:

A technical report containing the analysis and recommendations on M&E for up to 6 front offices,
Developed TORs for baseline surveys
Training provided for ADISA staff on M&E indicators, tools and approaches.

Management Arrangements:

The Consultant will work under the overall guidance and management of the Project Manager for Innovation Against Corruption Project, who will also certify the deliverables.

Competencies

Corporate Competencies:

Demonstrates integrity by modelling the UN’s values and ethical standards;
Promotes the vision, mission, and strategic goals of UNDP;
Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
Treats all people fairly without favouritism.

Functional Competencies:

Ability to work on own initiative as well as a member of a team and to work under pressure. Demonstrate responsible behaviour and attention to detail.
Excellent judgment, particularly with regard to prioritizing according to importance and urgency;
Excellent communication, organizational and analytic skills;

Required Skills and Experience

Education/Academic qualification:

University degree in areas such as economics, social sciences, public administration, or other related fields;
Project level M&E specialization;

Work experience:

At least five (5) years of experience in the design and implementation of monitoring and evaluation frameworks;
Knowledge in conducting projects’ economic and social impact assessments;
Practical experience in working with international donors;

Language requirement:

Excellent knowledge of English language, both spoken and written

Evaluation of applications:

UNDP applies a fair and transparent selection process that would take into account both the technical qualification of Individual Consultants as well as their financial proposals. The contract will be awarded to the candidate whose offer:

Is deemed technically responsive / compliant / acceptable (only technically responsive applications / candidates will be considered for the financial evaluation)
And has obtained the highest combined technical and financial scores.

Technical Criteria - 70% of total evaluation – max points: 70

Criteria A: Theoretical and practical familiarity with employment / self-employment / rural employment in a developing country context – max points: 40

Criteria B: Educational background– max points: 10

Criteria C: Analytical skills – max points: 20

Financial Criteria - 30% of total evaluation – max points: 30

Application Procedure:

Qualified and interested candidates are requested to apply by 31 May, 2015.

Please submit the following to demonstrate your interest and qualifications by explaining why you are the most suitable for the work:

Completed and signed UN Personal History Form (P11) for Service Contracts (SC) and Individual Contracts (IC) – Blank form Download here.

Financial Proposal - specifying a total lump sum amount for the tasks specified in this announcement. The financial proposal shall include a breakdown of this lump sum amount (number of anticipated working days and any other costs such as per diems, travel and incidental expenditures in project sites).

Incomplete applications will not be considered. Please make sure you have provided all requested documents.

Is deemed technically responsive / compliant / acceptable (only technically responsive applications / candidates will be considered for the financial evaluation)
And has obtained the highest combined technical and financial scores.

Technical Criteria - 70% of total evaluation – max points: 70

Criteria A: Theoretical and practical familiarity with employment / self-employment / rural employment in a developing country context – max points: 40

Criteria B: Educational background– max points: 10

Criteria C: Analytical skills – max points: 20

Financial Criteria - 30% of total evaluation – max points: 30

UNDP retains the right to contact references directly. Due to large number of applications we receive, we are able to inform only the successful candidates about the outcome or status of the selection process.

How to Submit the Application:

To submit your application online, please follow the steps below:

Download and complete the UN Personal History Form (P11) for Service Contracts (SCs) and Individual Contracts (ICs);
Merge your UN Personal History Form (P11) for Service Contracts (SCs) and Individual Contracts (ICs), Financial Proposal and cover letter into a single file. The system does not allow for more than one attachment to be uploaded;
Click on the Job Title (job vacancy announcement);
Click “Apply Now” button, fill in necessary information on the first page, and then click “Submit Application;”
Upload your application/single file as indicated above with the merged documents (underlined above);
You will receive an automatic response to your email confirming receipt of your application by the system.