Background

Candidates who previously applied need not re-apply.

The Office of Audit and Investigations (OAI) reports to the Administrator and is responsible for internal audit and investigations services to UNDP and its affiliated entities.

The Investigations Section of OAI conducts assessments and investigations into allegations of misconduct, such as fraud, theft and embezzlement, corruption, abuse of privileges and immunities, sexual exploitation and sexual abuse, workplace harassment and abuse of authority, retaliation on whistleblowers, or other acts or omissions in conflict with the general obligations that involve UNDP staff and other personnel.

OAI also investigates allegations of fraud and other financial irregularities committed by contractors, implementing partners and other third parties, deemed to be detrimental to UNDP.  Where vendors are found to have engaged in proscribed practices (including, for example, corruption, collusion and unethical conduct) OAI provides all relevant evidence to the UNDP Vendor Review Committee for consideration of sanctions against the vendors involved.

In addition, OAI may undertake proactive investigations in high risk areas that are susceptible to fraud, corruption and other wrongdoings.

OAI has established the function of compliance review for UNDP’s social and environmental policies and procedures (SECU). In that regard, OAI will operate a reporting mechanism and will assess all reports received to determine whether an investigation is required or whether the issue raised is more appropriately dealt with through the separate Stakeholder Response Mechanism dispute resolution process. Where the assessment determines that an investigation is warranted, OAI will investigate allegations of non-compliance with UNDP’s social and environmental policies and procedures. On the basis of the evidence collected during the investigation, in accordance with SECU’s investigation guidelines, OAI will recommend action to bring a project into compliance.

OAI has the sole responsibility for the conduct of all investigations within UNDP.

OAI conducts investigations in accordance with the Uniform Principles and Guidelines for

Investigations endorsed by the 10th Conference of International Investigators, with the UNDP Legal Framework for Addressing Non-Compliance with the United Nations Standards of Conduct, and with the OAI Investigation Guidelines.

The assessment, investigation and reporting of alleged non-compliance with UNDP’s social and environmental policies and procedures will be conducted in accordance with generally accepted international processes.

OAI maintains multi-language, toll-free reporting facilities (telephone hotline, web-based reporting facility, email, postal address and other means as appropriate) that function around the clock to facilitate staff, management and others to report any instances of fraud, corruption or other wrongdoings. OAI will operate separate mechanisms for the reporting of alleged non-compliance with UNDP’s social and environmental policies and procedures.

As a result of improved reporting options and greater staff awareness, reporting of fraud has increased over the past several years.  At any one time, the Investigations Section of OAI is required to coordinate a large number of investigations simultaneously, requiring the collection of evidence from different countries.

The Investigations Manager reports to the Deputy Director (Investigations).

Duties and Responsibilities

Principal functions:

General Management

The Investigations Manager will provide day-to-day guidance and management on investigation issues as follows:

  • Manages the investigation caseload, monitoring the current status and time-lines of each case;
  • Coordinates the work of investigators and coordinate investigation missions as necessary with investigators, Country Office staff, UNDP Security and other stakeholders;
  • Provides senior investigation expertise and advice to investigators on all investigative activity, particularly on more complex cases;
  • Works with case intake and analysis staff to obtain information relevant to recommending proactive investigations in accordance with OAI’s mandate;
  • Negotiates and liaises with officials from governments, national and international agencies and partner organisations on investigation-related matters;
  • Assumes accountability for achieving investigation objectives and results, in accordance with accepted international investigation standards and OAI internal policy guidelines;
  • Jointly, with the Deputy Director (Investigations), assesses the performance of investigation staff and consultants, who functionally report to the Investigations Manager on investigation issues;
  • Provides direction and guidance to consultants and external entities as appropriate.

Client Services:

  • Ensures that investigations obtain all potentially available information relevant to the factual determination of cases;
  • Ensures that investigations result in well-evidenced, high-quality reports to form the basis of Investigation closure in cases where the allegations are not factually based or where there is insufficient evidence to recommend consideration of administrative or other action;
  • Disciplinary action against serving staff members, where appropriate;
  • Contract termination where clear evidence is found to implicate service contract holders and individual contract holders in serious wrongdoing;
  • Vendor sanctions action where there is sufficient evidence of proscribed conduct;
  • Referral to national authorities for criminal investigations and prosecutions in appropriate cases;
  • Provides timely information to the Deputy Director (Investigations) and the Director, OAI on investigation-related matters;
  • Assists in the preparation of risk-based information, statistics and summary reports for dissemination to stakeholders at different levels in UNDP for continuous improvement of the organisation’s risk management framework, while at the same time manages all sensitive investigation-related information in accordance with appropriate confidentiality procedures.

Other Tasks:

  • Contributes to the ongoing development of professional practices within OAI and UNDP’s management practice and stays abreast of developments in the investigation field;
  • Participates in the implementation of his/her personal learning and training development plan;
  • Manages the professional development of staff who functionally report to the Investigations Manager on investigation issues;
  • Performs other assignments or tasks as determined by the Deputy Director (Investigations).

Impact of Results

Decisions:

  • Significant decisions are made in assessing investigation requirements and coordinating investigation cases;
  • Significant decisions are made in assessing allegations of fraud, corruption, misconduct and other wrongdoing and providing advice on investigation-related matters.

Recommendations:

  • Promotes due regard for effectiveness and efficiency in the acquisition and use of resources and the safeguarding of assets throughout the organization;
  • Proposes changes in policies and procedures to the Deputy Director (Investigations) OAI.

Error:

  • Failure to conduct investigations competently and professionally could result in unwarranted damage to the reputation of the OAI, individuals or entities and could undermine trust in UNDP’s ability to adequately address allegations of wrongdoing in relation to funds entrusted to it.

Competencies

Core Values & Ethics:

  • Demonstrates integrity and fairness;
  • Display cultural sensitivity;
  • Shows strong corporate commitment;
  • Complies with UNDP regulations, rules, and code of conduct.

Teamwork:

  • Motivates and coaches team members;
  • Embraces extra responsibility;
  • Build team morale & consensus.

Task Management Skills:

  • Produces timely, quality outputs;
  • Exercises sound judgment/analysis;
  • Develops creative solutions;
  • Ability to handle multiple tasks.

Communications:

  • Writes clearly and convincingly;
  • Speaks clearly and convincingly;
  • Has good presentation skills;
  • Listens actively and responds effectively.

Building & Sharing Knowledge:

  • Actively builds deep knowledge in one or more areas;
  • Makes valuable practice contributions;
  • Applies existing knowledge to work;
  • Provides advice & support to others.

Learning:

  • Provides constructive coaching and feedback;
  • Acts as long-term mentor for others;
  • Acts on personal development plan.

Professional:

  • Demonstrated ability to perform and/or manage multiple, complex investigations simultaneously in accordance with best international practice;
  • Demonstrates expert knowledge of criminal and administrative investigation and investigation management processes.

Technical Competencies:

  • Strong knowledge of Windows operating system;
  • Strong command of Microsoft office suite;
  • Good knowledge of Computer Forensic methodology, hardware and software;
  • In-depth knowledge of investigation-related analysis tools and software;
  • In-depth knowledge of investigation management databases and systems.

Required Skills and Experience

Education:       

  • Advanced university degree in investigations, management, finance, law, or related field;
  • A combination of formal professional training from a national law enforcement or investigations academy or equivalent, and at least 2 years’ additional experience in conducting criminal and/or administrative investigations as an investigator (in addition to the 10 years of investigation experience required below) may be accepted in lieu of an advanced degree.;
  • Formal professional training in a comprehensive range of investigation-related areas.

Experience:    

  • A minimum of 10 years of progressively responsible professional experience in complex criminal and administrative investigations;
  • At least three years of experience working within an international investigations role;
  • At least 5 years’ experience working in the role of a senior investigations manager, supervising a team of investigators and managing a large and varied caseload of administrative or criminal investigations;
  • A professional background and established credibility in the field of national and international investigations is essential.

Language:        

  • Fluency in English;
  • Knowledge of additional United Nations official languages is an advantage.

How to apply:

  • The application must contain duly completed and signed Personal History Form (P11), which can be downloaded from www.sas.undp.org/Documents/P11_Personal_history_form.doc. The form should be uploaded to your online application in lieu of CV. If you experience technical issues with uploading your P11 form during the online application, please send it to oai.bids@undp.org   indicating: your name and “Investigations Manager” in the e-mail subject field.

Please note that:

  • Applications without P11 form may not be considered;
  • Application should be submitted in the English language.