ANALYST, ATLAS SECURITY (RE-ADVERTISED)


Location : *Open Duty Station (see note below)
Application Deadline :15-Nov-08
Type of Contract :100 Series
Post Number :**See Below
Post Level :NO-B (National Officer)
Languages Required :
English  
Starting Date :
(date when the selected candidate is expected to start)
01-Jan-2009
Duration of Initial Contract :One Year
Expected Duration of Assignment :One Year (with expectation for renewal)

Background

* OPEN DUTY STATION:  Please note that the country of origin of the successful candidates will be designated as the duty station of the post. [Examples: (A) If the successful candidate is a Malaysian national, the duty station of the post will be UNDP Office/Kuala Lumpur; (B) If the successful candidate is an Egyptian national, the duty station of the post will be UNDP Office/Cairo, etc.]

**POST NUMBERS:  35652, 35654 & 35655

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POST DESCRIPTION:  ANALYST,  ATLAS SECURITY

Under the supervision of the Specialist, Atlas Security, the incumbent will serve as Tier1 and Tier 2 Technical Support for PeopleSoft Security. Candidate shall provide prompt, efficient problem resolution and excellent customer support for ATLAS (PeopleSoft ERP Application).


Duties and Responsibilities

  • Provides Tier 1 and 2 Security technical support, working with ATLAS Help Desk team to ensure optimum response on a timely basis;
  • Provides clear and frequent updates to ATLAS Help Desk and ATLAS Access Requestor regarding resolution status for ATLAS Security issues;
  • Remains current on ATLAS Security issues and solutions for PeopleSoft products which are received via CRM (Client Resource Management) and ATLAS Security email;
  • Works closely with ATLAS Development Team to test Security enhancements made to ATLAS ensuring correct functionality of the changes;
  • Ensures that ALTAS Financials/HR Applications are configured accurately, following UNDP’s Internal Control Framework;
  • Provides Tier 1 and 2 Security technical support, working with ATLAS Help Desk team to ensure optimum response on a timely basis;
  • Provides clear and frequent updates to ATLAS Help Desk and ATLAS Access Requestor regarding resolution status for ATLAS Security issues;
  • Remains current on ATLAS Security issues and solutions for PeopleSoft products which are received via CRM (Client Resource Management) and ATLAS Security email;
  • Works closely with ATLAS Development Team to test Security enhancements made to ATLAS ensuring correct functionality of the changes;
  • Ensures that ALTAS Financials/HR Applications are configured accurately, following UNDP’s Internal Control Framework.


Competencies

Managerial

  • Proven ability to provide high standards of customer support services;
  • Ability to communicate effectively within different levels of ATLAS Support and User Community;
  • Provide feedback to Specialist, Atlas Security, on the status of security issues reported via CRM;
  • Ability to comprehend the sensitivity and impact of Security in ATLAS;
  • Ability to handle Security issues independently and work well in a team environment, when needed, handle multiple issues simultaneously;
  • Proven interpersonal skills: two-way communication skills (oral and written), ability to build relationships; work with a diverse internal customer base;
Proven ability to provide high standards of customer support services;

Technical/Functional

  • Strong organizational skills and ability to adapt quickly in a changing environment;
  • Strong Understanding of the PeopleSoft Authorization Concept and working with Single, Composite, Derived Roles;
  • Ability to set priorities and meet deadlines in a fast-paced and changing environment;
  • Ability to handle projects independently and work well in a team environment;
  • Strong analytical and problem solving skills;
  • strong communication skills – both oral written;
  • Strong command of standard desktop software (Excel, Word, Outlook, etc.);
  • Strong organizational skills and ability to adapt quickly in a changing environment;


Required Skills and Experience

Education

  • Masters in Computer Science or Engineering or Engineering with 2 years of relevant experience, or a Bachelor’s in Information Systems or Computer Science with 4 years direct relevant experience.

Experience

  • 2-4 years of experience in PeopleSoft security;
  • Working Knowledge of SQL Statements is a must;
  • Good understand of functional and technical aspects security controls within an enterprise environment;
  • Good communication and organizational skills;
  • Must have working knowledge of conceptual architectures for ERP implementations and their impact on security.

Language

  • Fluent in English is required.  Working knowledge of other UN languages is an asset

ALL APPLICATIONS MUST BE SENT TO: oist.recruitment@undp.org


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