Background

The UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security. Placing women’s rights at the centre of all its efforts, the UN Women will lead and coordinate United Nations system efforts to ensure that commitments on gender equality and gender mainstreaming translate into action throughout the world. It will provide strong and coherent leadership in support of Member States’ priorities and efforts, building effective partnerships with civil society and other relevant actors.

The Management and Administration Division is responsible for the planning, allocation and management of financial, human and administrative resources including information systems and telecommunications, the effective and efficient delivery of essential operations services in UN Women, continuous development and improvement in operations, policies, and methods to align with UN Women and stakeholders’ evolving business needs and advisory support to the Executive Director in the formulation and implementation of the UN Women overall mission, strategy and plans of actions.

The Information Systems and Telecommunication (IST) Office located in the Division of Management and Administration, is responsible for the strategic planning and development of information and telecommunication systems and services, ICT solutions, sourcing of information systems and equipment to support business needs and for the maintenance, availability, reliability and quality of performance of information and telecommunications systems and services globally in all UN Women offices. The IST office works closely and collaboratively with UNDP, its principal ICT partner to achieve synergy, avoid duplication and to take advantage of potentials for partnerships in information and telecommunications systems and services development and implementation including the PeopleSoft-ERP system.

UN Women is planning to start configuring and rolling out Human Resource Cloud modules in an hybrid setup with PeopleSoft ERP system used for Finance, Procurement and Human Capital Management,. This includes the implementation of an e-recruitment system, Perform management system and Learning Management system.

Duties and Responsibilities

Under the overall guidance of Chief IST Office, under the direct supervision of Manager Business Applications and in close cooperation with key business stakeholders, the incumbent is responsible for managing simple to complex projects related to PeopleSoft and the new Human Capital Management (HCM) information systems. The incumbent will play an important role in the configuration, design, development, testing and management of PeopleSoft and HCM Cloud applications for UN Women. Activities includes the following:

Design, development, maintenance and enhancement of PeopleSoft-ERP and HCM Cloud modules for UN Women:

• Work with internal business stakeholders to define business requirements, processes and related business rules;
• Analyze business scenarios and identify opportunities for improvement through automation, system enhancements or process changes;
• Conduct Fit/GAP analysis, process mapping, root-cause analysis and requirements elicitation;
• Develop functional specifications and high-level prototypes;
• Design, develop and configure assigned modifications, interfaces, and reports based on functional requirements;
• Develop and validates use cases, integration test plan and scripting;
• Design, develop and configure Datawarehouse for corporate reporting needs;
• Apply rapid development and iterative prototyping methodology to complex software problems.

Provide PeopleSoft/ Oracle System and End-User support:

• Investigate and resolve application functionality related issues and provide support for issues and matters surrounding system utilization, functionality and data;
• Analyze data contained in ERP databases and identify data integrity issues with existing and proposed systems and implement solutions;
• Verify database and data integrity;
• Based on lessons learned, makes recommendations for enhancements and improvements;
• Develop product documentation including user guides and implementation guides.

Coordination and Liaison:

• Participate in cross-functional team meetings for the resolution of business and system issues and process alternatives;
• Liaise with users in business units, UNDP and UN Women IT team, UN Women governing bodies and provide specialized advice to users;
• Act as production support for the UN Women’s ERP Systems and coordinate with external vendor for the resolution of any issues;
• Work closely with key stakeholders in business units to gain an understanding of the processes, needs and requirements for the proposed system enhancements and rollout;
• Liaise between UN Women business units, IT teams, and vendors to articulate processes and procedures, identify and resolve problems, perform system maintenance and improvements, implement project tasks and recommend improvements to the ERP systems;
• Collaborate with internal and external auditors and legal specialists to ensure that the System related policies, processes and procedures comply with UN regulations.

Documentation:

• Provide technical inputs and support the development of user procedures and guidelines for all the ERP developed modules.

Training and technical support:

• Develop and implement user training/education on system functionalities;
• Evaluate training effectiveness and modifies training and programmes accordingly;
• Provide analytical and technical support to the business units in UN Women and other stakeholders on the effective utilization of ERP system.

Provide any other support as required by supervisor.

Impact of Results

The results of the functions performed directly impact the efficiency of the ERP system used to support the UN Women business, with a focus on e-recruitment, Performance Management and Learning Management, covering around 1500 staff in HQ and field.

The effective implementation of ERP system directly impacts the organization's capacity and credibility in providing timely and quality information to achieve organizational goals.

The results of these functions indirectly impact:  the ability of UN Women staff to provide timely and quality services to its key clients; the production and distribution of management information to Senior Management; and the preparation of results reports.

Key Performance Indicators:

• Fully functioning ERP for e-Recruitment and Performance Management;
• Up-to-date and user-friendly Guidance notes on the ERP;
• Timely incorporation of client feedback on the system;
• Substantive technical inputs into training materials and roll out plan and support in all global offices.

Competencies

Core values and Guiding principles:

Integrity: 

• Demonstrate consistency in upholding and promoting the values of UN Women in actions and decisions, in line with the UN Code of Conduct.

Professionalism:

• Demonstrate professional competence and expert knowledge of the pertinent substantive areas of work.

Cultural sensitivity and valuing diversity: 

• Demonstrate an appreciation of the multicultural nature of the organization and the diversity of its staff;
• Demonstrate an international outlook, appreciating difference in values and learning from cultural diversity.

Core Competencies:

Ethics and Values: 

• Demonstrate and promote ethics and integrity by creating organizational precedents.

Organizational awareness: 

• Build support for the organization and ensure political acumen.

Development and innovation:

• Support staff competence development, and contribute to an environment of creativity and innovation.

Work in teams: 

• Build and promote effective teams;
• Demonstrate ability to work in a multicultural, multi-ethnic environment and to maintain effective working relations with people of different national and cultural backgrounds.

Communication and information sharing:  

• Create and promote an environment for open and effective communication.

Self-management and emotional intelligence: 

• Stay composed and positive even in difficult moments, handle tense situations with diplomacy and tact, and have a consistent behavior towards others.

Conflict management: 

• Surface conflicts and address them proactively acknowledging different feelings and views and directing energy towards a mutually acceptable solution.

Continuous learning and Knowledge sharing:

• Share knowledge across the organization and build a culture of knowledge sharing and learning.

Appropriate and transparent decision making: 

• Ensure fair and transparent decision making processes and manage risk.

Functional Competencies:

• Demonstrated proficiency to have analytical ability and thorough understanding of software development life cycle processes;
• Working knowledge of ERP system and Cloud technologies including of the PeopleSoft;
• Actively seeks to apply current expertise and new ideas on how to optimize use of technology to streamline workloads;
• Ability to interact with technical and functional staff at all levels.

Required Skills and Experience

Education:

• Master or equivalent degree in information technology, computer science, business administration or other related discipline;
• A first-level university degree in combination with 2 additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Experience:

• 5 years of specialized relevant experience is required;
• Knowledge of PeopleSoft HCM 9.X and PeopleSoft Financials 9.X;
• Knowledge of PeopleSoft/ Oracle HCM modules (Core HR, Talent management);
• Must have end-to-end implementation experience in PeopleSoft HCM and/ or Financials V9.X;
• Must have strong experience and exposure towards GL, AP, AR, AM, KK modules;
• Excellent technical skills in People tools 9.x, People Code, CI, SQR and Application Engine programming;
• Knowledge of tools to build linkages between Oracle HCM Cloud and PeopleSoft ERP system transfer data both ways;
• Full understanding of project life cycle and development methodologies;
• Must be good in developing and debugging application engine programs;
• Knowledge and understanding of IPSAS accounting standards and practices.  United States, Canadian, or United Kingdom Generally Accepted Accounting Principles (GAAP) is also acceptable;
• Experience in Datawarehouse & Business Intelligence technologies is highly desirable.

Languages:

• Fluency in English is required. Proficiency in another UN working language is desirable.

Note:

In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.

All applications must include (as an attachment) the completed UN Women Personal History form (P-11) which can be downloaded from http://www.unwomen.org/about-us/employment.

Kindly note that the system will only allow one attachment. Applications without the completed UN Women P-11 form will be treated as incomplete and will not be considered for further assessment. Please combine all your documents into one (1) single PDF document as the system only allows to upload maximum one document.