UN WOMEN Jobs - 58770- UN Women: Communication and Knowledge Management A

UN Women: Communication and Knowledge Management Analyst

Advertised on behalf of

UN WOMEN

Location :

New York, UNITED STATES OF AMERICA

Type of Contract :

TA International

Starting Date :

01-Sep-2015

Application Deadline :

07-Aug-15 (Midnight New York, USA)

Post Level :

P-2

Duration of Initial Contract :

Languages Required :

English

Expected Duration of Assignment :

9 months

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Background

UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.

The Policy Division develops and implements the UN Women programme of work on analysis, research and knowledge management that provides the evidence base for the advice and guidance UN Women provides to the intergovernmental process, the UN system, and to UN Women staff working at country and regional level. It identifies emerging issues and trends, and develops and proposes new strategies for achieving the agreed goals through innovative approaches and lessons learned about what works in practice. It also designs and oversees the training and capacity development programs of UN Women, working closely with the UN Women training facility in Santo Domingo.

The Policy Division staff is organized in Thematic Sections, bringing together technical experts who: undertake issues-based research; analyze data on country, regional or global trends; build a knowledge base on policy commitments and their implementation; propose evidence-based options for global policy, norms and standards and for UN Women global programme strategies; and contribute substantive inputs to policy advocacy and technical cooperation programmes.

Economic empowerment is one of the priority areas of UN Women. UN Women’s Economic Empowerment Section works with Governments and multilateral partners to promote women’s economic empowerment and increase their access to economic opportunities, especially for those who are most excluded.

UN Women, with support from the Government of Canada, leads Empower Women—the global movement for women’s economic empowerment— and manages the online platform www.EmpowerWomen.org). Empower Women enables individual women to further their aspirations and economic goals while creating a community of people who work at the local, national and global levels to further women’s economic empowerment. Empower Women members are women and men from the private sector, civil society, academia, governments and international organizations in more than 190 countries.

Under the direct supervision and guidance of the Empower Women Project Manager, the Communication and Knowledge Management Analyst will be responsible to carry out a wide range of communication, outreach and knowledge management activities.

Duties and Responsibilities

Summary of key functions:

Support the maintenance and update of the Empower Women content management system (Sitecore);
Manage knowledge and learning opportunities;
Monitor and evaluate results achieved;
Provide community management support;
Provide advice and communication support to Empower Women initiatives.

Description of key functions:

Support the maintenance and update of Empower Women content management system:

Provide support to daily uploading of information to the content management system (Sitecore), including for the IAW Campaign, WE Inspire Blog, iLearn;
Support the development of micro-sites for communities of practice;
Support the monitoring and evaluation processes of Empower Women activities with analytical inputs;
Support the Regional Coordinators in managing their content in multiple languages;
Gather intelligence on online user behavior and suggestion solutions;
Support search engine optimization.

Manage knowledge and learning opportunities:

Develop content for EmpowerWomen.org, including through uploading, compiling and documenting resources and good practices, and provide inputs to the Empower Women monthly newsletters and weekly notifications;
Coordinate the vetting of resources contributed by Empower Women members with the Regional Coordinators and other team members;
Support the development of new e-learning tools;
Lead the development of the mobile-learning platform iLearn, including for language versions in Arabic, Bangla, French, Hindi, Spanish and Swahili; liaise with the Regional Coordinators to source content from the regions; and participate in meetings with partners;
Lead and coordinate content generation for the WE Inspire Blog, including through outreach, coordination with the author and editor to finalize the blog, as well as upload to Empower Women.

Monitor and evaluate results achieved:

Contribute to the annual donor report and other reporting obligations of Empower Women;
Support the development of surveys and focus group discussions;
Gather intelligence on online user behavior and suggest solutions;
Scan and monitor digital and social media sites, identify opportunities for the Empower Women on digital platforms of other organizations;
Collect and prepare stories illustrating the results of Empower Women.

Provide community management support:

Contribute to growing the Empower Women community, including by promoting community collaboration, and content generation for Empower Women products from UN Women ROs/COs, partners and networks;
Lead on the development and growth of the I am (wo)man Campaign (quality assurance, uploads, approval and social media outreach);
Participate in the development of incentives for active community participation and engagement;
Communicate the goals of Empower Women, through clearly defined and coherent messages, and build and maintain connections with strategic partners and members within the digital space;
Liaise with new partners to establish their profile page on Empower Women;
Serve as a mentor for a group of Global Champions;
Serve as the focal point for project teams with universities;
Develop external information packages to support community engagement;
Oversee the ‘unfinished registrations’ and send out alerts to members to complete their Empower Women registrations;
Support the management of Empower Women interns.

Provide advice and communication support to Empower Women initiatives:

Support the planning and delivery of digital and social media campaigns to attract the attention of policy makers, bloggers, academia, donors, practitioners, politicians, and volunteers;
Identify and develop new communications partnerships and social media alliances to enhance the visibility of the Empower Women platform, and manage and nurture existing partnerships;
Identify innovative opportunities and new communications tools and platforms which can serve to highlight the content generated on Empower Women;
Guide and collaborate closely with UN Women communications officers to advance global, regional and national communications partnerships, and support the Empower Women Regional Coordinators’ communication and outreach activities when required.

Impact of Results

The key results have a major impact on the overall effectiveness of UN Women’s work on economic empowerment, leading to enhanced impact of the Organization on gender issues and the achievement of equality between women and men.

Competencies

Core values and Guiding principles:

Integrity:

Demonstrate consistency in upholding and promoting the values of UN Women in actions and decisions, in line with the UN Code of Conduct.

Professionalism:

Demonstrate professional competence and expert knowledge of the pertinent substantive areas of work.

Cultural sensitivity and valuing diversity:

Demonstrate an appreciation of the multicultural nature of the organization and the diversity of its staff;
Demonstrate an international outlook, appreciating difference in values and learning from cultural diversity.

Core Competencies:

Ethics and Values:

Demonstrate and promote ethics and integrity by creating organizational precedents.

Organizational awareness:

Build support for the organization and ensure political acumen.

Development and innovation:

Support staff competence development, and contribute to an environment of creativity and innovation.

Work in teams:

Build and promote effective teams;
Demonstrate ability to work in a multicultural, multi-ethnic environment and to maintain effective working relations with people of different national and cultural backgrounds.

Communication and information sharing:

Create and promote an environment for open and effective communication.

Self-management and emotional intelligence:

Stay composed and positive even in difficult moments, handle tense situations with diplomacy and tact, and have a consistent behavior towards others.

Conflict management:

Surface conflicts and address them proactively acknowledging different feelings and views and directing energy towards a mutually acceptable solution.

Continuous learning and Knowledge sharing:

Share knowledge across the organization and build a culture of knowledge sharing and learning.

Appropriate and transparent decision making:

Ensure fair and transparent decision making processes and manage risk.

Functional Competencies:

Excellent skills in managing cutting-edge content management systems and knowledge management tools and strategies, in particular in Sitecore;
In-depth understanding of social media platforms, tools and strategies, including for driving traffic to web portals;
Experience advocating for gender equality and women’s economic empowerment;
Ability to organize and complete multiple tasks by establishing priorities;
Capable of handling large volumes of work under time constraints;
Establishes, builds and sustains effective relationships with clients, demonstrating understanding of client’s perspective; anticipates client needs and addresses them promptly.

Required Skills and Experience

Education:

Master’s degree (or equivalent) in communications, social sciences or related fields.

Experience:

2 years of increasingly responsible professional experience in the field of communication and electronic knowledge management.
Experience in working in a multicultural and web-based environment.

Languages:

Fluency in English is required. Working knowledge of another UN official language is an asset.

Note:

In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.

All applications must include (as an attachment) the completed UN Women Personal History form (P-11) which can be downloaded from http://www.unwomen.org/about-us/employment.

Kindly note that the system will only allow one attachment. Applications without the completed UN Women P-11 form will be treated as incomplete and will not be considered for further assessment. Please combine all your documents into one (1) single PDF document as the system only allows to upload maximum one document.