Background
This position is located in the Gulf Liaison Office in Abu Dhabi, Office for the Coordination of Humanitarian Affairs (OCHA-GLO) . The incumbent reports to the Communication and Information Manager (Outreach Manager). Under the guidance and direct supervision of the Outreach Manager, the Communications Associate supports the formulation and implementation of the commun ications and advocacy strategies to increase the standing and awareness of OCHA with partners the media and the public, mainly by the effective usage of Arab Humanitarian Portal. The Communicat ions Assoc iate promotes a client-oriented approach in OCHA.
The Communication Associate works in close collaboration with the supervisor , Programme and Operations teams in the OCHA-GLO , staff of other UN Agencies, OCHA HQs staff and the Regional Communications , Government officials , media, multilateral and bilateral donors and civil society.
Duties and Responsibilities
- Supports the formulation and implementation of OCHA-GLO communications and advocacy strategies , supports business development focusing on achievement of the following results:
- Provision of inputs and information for elaboration of OCHA-GLO communication strategy based on the corporate communications strategy
- Support to increased awareness of OCHA's mandate and goals through dissemination of information , organizat ion of public events
- In coordination with supervisor development and preparation of materials for marketing and awareness-raising including briefing materials and press releases.
- Organization of publicity , advocacy , knowledge-sharing events and promotional opportunities . Provision of logistics support to the events.
- Review of reference materials, identificat ion of reference materials for retention. Maintenance of information database and photo library.
- Research and retrieval of data from internal and external sources.
- Organization and implementation of joint UN information campaigns (World Humanitarian Day, UN Day, etc).
2. Ensures implementation of the OCHA-GLO publications policy focusing on the achievement of the following results:
- During major events organized by OCHA-GLO and in close collaboration with the supervisor , coordinate the production and dissemination of information packages, press releases,
3. Ensures maintenance of Arab Humanitarian Portal website focusing on achievement of the following results:
o Manage the daily updating of Arab Humanitarian Portal including short translation from English to Arabic and vice versa;
o Coordinate coverage in consultation with staff based in Abu Dhabi, Kuwait, and Saudi Arabia ;
o Work with the communication and information management manager to ensure timely
coverage of emergencies and disasters with relevant and reliable humanitarian information with special focus on the Arabic publication;
o Manage contents and services for counties and themes the Arab Humanitarian Portal designed for.
o Perform editorial and classification functions on information published on the Arab
humanitarian Portal to ensure comprehensiveness, timeliness, reliability, relevance and usefulness of a range of content, including reports, maps, data, info-graphic, multimedia content and links;
- Contribute to ongoing improvements and development of the website , features , services, tools, and usability;
4. Ensures facilitation of knowledge building and management focusing on achievement of the following results:
- With the information management manager, support OCHA-GLO staff in identification, documenting and drafting of best practices and lessons learned.
Competencies
Advocacy/Advancing a Policy-Oriented Agenda
Level 1.1: Support the preparation of information for advocacy
0 Identifies relevant information for a variety of audiences
D Makes research of contacts in the media, social media, government , private sector, donors, other agencies, civil society and other stakeholders for OCHA's advocacy efforts
Building Strategic Partnerships
Level 1.1: Maintaining information and Arab Humanitarian Portal
0 Analyzes general information and selects materials in support of partnership building initiatives
Promoting Organizational Learning and Knowledge Sharing
Level 1.1: Basic research and analysis
0 Researches best practices and poses new, more effective ways of doing things
0 Documents innovative strategies and new approaches Job Knowledge/Technical Expertise
Level 1.1: Fundamental knowledge of processes, methods and procedures
0 Understands the main processes and methods of work regarding to the position
0 Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks
0 Strives to keep job knowledge up-to-date through self-directed study and other means of learning
0 Demonstrates good knowledge of information technology and applies it in work assignments
Creating Visibility for OCHA/Supporting OCHA 's Capacity to Advocate
Level 1.1: Research and information gathering
0 Disseminate information and materials on OCHA's humanitarian activities
0 Maintains networks and knowledge assets for use in visibility and image activities Global Leadership and Advocacy for UNDP's Goals
Level 1.1: Research and analysis
D With the support of the supervisor, identifies relevant information for advocacy for OCHA's goals for a variety of audiences
Conceptual Innovation in the Provision of Technical Expertise
Level 1.1: Research and provision of information
0 Responds positively to new approaches
Client Orientation
Level 1.1: Maintains effective client relationships
O Reports to internal and external clients in a timely and appropriate fashion
D Organizes and prioritizes work schedule to meet client needs and deadlines
0 Establishes , builds and sustains effective relationships within the work unit and with internal and external clients
0 Responds to client needs promptly
Core Competencies:
D Demonstrating/safeguarding ethics and integrity
D Demonstrate corporate knowledge and sound judgment
D Self-development , initiative-taking
D Acting as a team player and facilitating team work
D Facilitating and encouraging open communication in the team, communicating effectively
D Creating synergies through self-control
D Managing conflict
D Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member.
D Informed and transparent decision making
Required Skills and Experience
Education :Secondary education. University degree desirable , but it is not a requirement
Experience: 5 years of relevant experience at the national level in providing communication packages to promote the activities of international organization . Experience in the usage of computers , web istes, social media and office software packages (MS Word, Excel, etc.).
Language requirement For this position fluency in Arabic and English (both oral and written) is required.