Jobs - 59961- Radio Room Supervisor

Radio Room Supervisor

Location :

Nairobi (With Possible Relocation to Somallia When Situation Permits), KENYA

Type of Contract :

FTA Local

Starting Date :

01-Dec-2015

Application Deadline :

15-Oct-15 (Midnight New York, USA)

Post Level :

GS-5

Duration of Initial Contract :

One Year

Languages Required :

English

Expected Duration of Assignment :

One Year

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Background

The overall mandate of the United Nations Department of Safety and Security (UNDSS) is to provide leadership, operational support and oversight of the security management system to enable the safest and most efficient conduct of the Programmes and activities of the United Nations System.

The Radio Supervisor works in close collaboration with the UNDSS Field Security Cos, UN Local Security Assistants and other UN staff members (especially Security Wardens) in providing support on telecom related issues.

Under the direct supervision of the Senior Operations officer- SIOC, Chief SIOC, the Radio Room Supervisor will be responsible for the day to day administration of the 24/7 operation of the Radio Room which will serve as the UN radio room for the whole area.

The Radio Supervisor works in close collaboration with other UNDSS radio rooms inside Somalia, the UN DSS Officer and UN DSS Assistants and other UN staff members in these locations in providing support on telecom related issues.

Note:

This post is funded from the locally cost-shared security budget and not from core UNDSS budget

Duties and Responsibilities

Summary of key functions:

Management of telecommunications services;
Providing Telecommunications support and advice;
Keeping Telecommunications Equipment Operational;
Supporting Users;
Creation of partnerships within UN/Local Communications Network;
Provision and facilitation of knowledge building and management.

Ensures Management of telecommunications focusing on achievement of the following results:

Manage the shift system to ensure 24/7 operation and the availability of a reserve radio operator to be called on, in the event of staff sickness or any other emergency;
Ensure all incoming/outgoing radio/telex/fax messages to concerned UN personnel/Registry, are typed, distributed and logged properly;
Supervise the maintenance of chronological files for all incoming and outgoing telexes, facsimile and radio messages;
Supervise maintenance and update the internal telephone directory;
Supervise the operations of radio networks by transmitting, receiving and processing of radio/data traffic to/from other stations within the network as directed by CSA and SIOC;
Monitor and enforce proper use of radio procedures and discipline in the radio networks; Report users who do not follow standard communications and missions tracking procedures;
Supervise the maintenance of telephone logs and processing of timely monthly invoices for staff members. Follow up on cost recovery for private calls made by staff members;
Assisting the Admin Team in Asset Management of Communication Equipment for UNDSS Somalia.

Provides Telecommunications support and advice, focusing on the achievement of the following result:

In coordination with the UN Field Security Coordination Officers and Radio rooms in Somalia, receives security information to update UN staff in the field on the development of the current security/emergency situation in the areas where they operate;
After receiving from all UNDSS radio rooms the daily tracking sheets, consolidate the one for Somalia to be sent to UNDSS New-York;
Crisis management capacity: in case of any crisis coordination center (CCC) is fully activated, take appropriate action for equipment and staffs to be fully operational (see MOSS tables);
In coordination with the UNDSS Training Team, providing Communications Training to UN Staff, Implementing Partners and other as required by the Training Team.

Keeping Telecommunications Equipment Operational focusing on achievement of the following results:

Ensure proper use of the equipment and report any misuse by any staff member to SIOC-OPS and local FSCOs if necessary. This includes monitoring the use of all telephones and other “paid for” systems;
Confirm that all equipment is functioning well and any problems observed notified to SIOC-OPS and the FSCO and the ECS Manager;
Supervise minor maintenance and repair works on communications equipment including follow up on repairs of faulty landlines with respective local telephone companies;
Responsible for daily routine service checks for all equipment at duty station and log serviceability status;
Responsible for all equipment and stores in the Radio room. Report faulty equipment to Communications Manager for immediate action. Supervise the daily VHF radio checks as advised by SIOC-OPS;

Provides support to users, focusing on the achievement of the following results:

Assists and trains newly arriving staff members in the acquisition and operation of telecommunications/VHF and HF radio Equipment;
Programming of telecommunications equipment for all UN Agencies;

Ensures provision and facilitation of knowledge building and management focusing on achievement of the following results:

Provides periodic guidance and instructions on radio operation procedures to field based radio operators;
Train the radio operators on the use of the telephone lines with basic and advance features; also train them on the operation of mobile radios;
Perform other related duties as required.

Ensures creation of partnerships within UN and the local communications network focusing on achievement of the following results:

Maintain contact with UN Humanitarian Air Services Coordinator/WFP and give details to UN Agencies of flight arrivals/departures;
Supervise the maintenance and updating of all International and National staff lists at the duty station;
Supervise the monitoring of all staff movements by tracking missions in accordance with SIOC-OPS directions. Log every event in the designed formats. Report all incidents to FSCO or the FSCO Operations Manager immediately;
Supervise and maintain communications security at all times. Report immediately with details of any failure.

Impact of Results

The duties performed by the Radio Supervisor have a direct impact on the security and safety of UN staff operating in the field and also the UN property. The key results have an impact on the success of country office communications and operation activities between the country office and the various field offices.

Competencies

Corporate Competencies:

Demonstrates commitment to UN mission, vision and core values;
Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
Treats all people fairly without favoritism;

Functional Competencies:

Knowledge Management and Learning

Shares knowledge and experience and provides helpful advice to others in the office.

Development and Operational Effectiveness

Ability to provide basic telecommunications support services;
Good administrative and IT skills;
Good knowledge of VHF/HF operating systems, Microsoft Windows;
Ability to work in a team environment.

Leadership and Self-Management

Focuses on result for the client and responds positively to feedback;
Consistently approaches work with energy and a positive, constructive attitude;
Demonstrates openness to change and ability to manage complexity;
Remains calm, in control and good humored even under pressure;
Demonstrates strong oral and written communication skills;
Leads teams effectively and shows conflict resolution skills.

Required Skills and Experience

Education:

Secondary education certificate is a requirement;
University degree is desirable but not a must;
Computer literacy with certificate;
Technical College or similar background is highly desirable;
Recognized certificates in radio communication theory and radio telephony practical, is necessary;
Recognized security management certificates are a strong asset.

Experience:

5 years’ experience including experience in radio communications a strong asset;
Good knowledge of computer applications (MS Office, internet);
Knowledge in hardware installation and maintenance is an asset;
Experience as Radio Operator/Supervisor in a UN radio communications network is a strong asset;
International experience is a plus but not a must.

Language:

Proficiency in English and Swahili (both oral and written).

Other Requirements:

UNDP reserves the right to conduct background checks on applicants, including but not limited to reference checks with previous employers and criminal records;