Background
I. Organizational Context
“UNDP partners with people at all levels of society to help build nations that can withstand crisis, and drive and sustain the kind of growth that improves the quality of life for everyone. On the ground in 177 countries and territories, UNDP offers global perspective and local insight to help empower lives and build resilient nations.”
UNDP Indonesia’s mission is to be an agent for change in the human and social development of Indonesia. We, the UNDP Country Office (CO), aim to be a bridge between Indonesia an all donors as well as maintaining our status as a trusted partner to all stakeholders. We work in four key areas of development: Governance Reforms, Pro-Poor Policy Reforms, Conflict Prevention and Recovery, and Environment Management, with the overarching aim of reducing poverty in Indonesia. Besides the four priority areas, UNDP Indonesia is also engaged in a variety of crosscutting initiatives focused on HIV/AIDS, gender equality, and information and technology for development.
Background
Indonesia is the third largest emitter of CO2 and the world’s largest emitter from agriculture, forestry and other land use. In response to this situation, on 26 May 2010 the Governments of Indonesia and the Kingdom of Norway signed a Letter of Intent to establish a REDD+ (Reducing Emissions from Deforestation and Forest Degradation) Partnership to tackle greenhouse gas emissions from deforestation and forest and peat-land degradation in Indonesia. REDD+ is a global mechanism which provides an opportunity for developing countries like Indonesia to move towards a sustainable green economy through the implementation of REDD+ activities and, for industrial countries like Norway, to support a reduction in global deforestation by contributing funds for these activities. For Indonesia, REDD+ also offers a way to achieve the Indonesian government’s voluntary commitment to the world to reduce emissions as much as 26 per cent under a business-as-usual scenario or up to 41 per cent with international support by 2020. This commitment internationally announced by the then President Yudhoyono at the G20 Summit in Pittsburgh on September 2009.
Under the President Yudhoyono’s administrations, climate change issues (including REDD+) have been addressed by several institutions, namely Ministry of Environment, Ministry of Forestry, National Council on Climate Change and BP-REDD+ Agency, and Bappenas.
The changes in government after presidential election in 2014, has resulted changes in management approach. In January 2014, President Joko Widodo has agreed for the proposal to merge the Ministry of Environment and Ministry of Forestry. The President has decided that for the sake of better coordination, effective management and efficiency, climate change issues need to be addressed and managed under single institution. President then issued a decree. 16/2015 to establish a Ministry of Environment and Forestry – as a result of the merger of 4 national institutions (Ministry of Environment, Ministry of Forestry, National Council on Climate Change and BP-REDD+).
Included in this decree was the establishment of new Directorate General of Climate Change who is mandated to manage the climate change agenda (including REDD+).
Context of this TOR:
Under the guidance and direct supervision of the IT Associate, the ICT Clerk provides ICT support services, implements ICT management systems and strategies, provides daily technical support to users of information management tools and technology infrastructure. The ICT Clerk promotes a client-oriented approach.
The ICT Clerk works in close collaboration with project teams and ICT UNDP Office team for resolving complex ICT-related issues.
Duties and Responsibilities
II. Functions / Key Results Expected
Summary of key functions:
- Ensure implementation of ICT strategies and introduction/implementation of new technologies
- Ensure effective functioning of the project hardware and software packages
- Ensure efficient networks administration
- Provide administrative support
- Ensure facilitation of knowledge building and knowledge sharing
1. Ensure implementation of ICT strategies and introduction/implementation of new technologies, focusing on achievement of the following results:
- Compliance with corporate information management and technology standards, guidelines and procedures for the project technology environment.
2. Ensure effective functioning of the project hardware and software packages, focusing on
the achievement of the following results:
- Effective functioning (installation, operation and maintenance) of all project hardware equipment and acquisition of hardware supplies.
- Performance of specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and routine repairs.
- Installation of commercial and in-house developed software and related
3. Ensure efficient networks administration, focusing on achievement of the following results:
- Monitoring of the network connection on a daily basis to ensure a stable and responsive network environment.
- Trouble-shooting and monitoring of network problems.
- Responsive to user needs and questions regarding network access.
- Implementation of backup and restoration procedures for local drives
4. Provide administrative support, focusing on achievement of the following results:
- Maintenance of an up-to-date inventory of the software and hardware.
- Maintenance of a library of ICT related reference materials
- Maintenance of the inventory and stock of supplies and spare parts in cooperation with the Administration and Procurement Teams.
- Provision of ICT support to key events.
5. Ensures facilitation of knowledge building and knowledge sharing in the project, focusing on achievement of the following results:
- Participation in the organization of training for the project staff on ICT issues.
- Sound contributions to knowledge networks and communities of practice.
III. Impact of Results
The key results have an impact on the overall project efficiency including improved business results and client services. Forward-looking ICT management has an impact on the organization of office management, knowledge sharing and information provision.
Competencies
IV. Competencies and Critical Success Factors
Corporate Competencies:
- Demonstrate commitment to UNDP’s mission, vision and values
- Display cultural, gender, religion, race, nationality and age sensitivity and adaptability
Functional Competencies: Knowledge Management and Learning
- Share knowledge and experience and provides helpful advice to others in the office
- Has ability to develop systems for structuring, codifying and providing access to information and knowledge
Development and Operational Effectiveness
- Has ability to provide IT support services including IT hardware/ infrastructure support, ERP support, other IT applications support, web design and maintenance
- Has good knowledge of PC/LAN operating systems, Microsoft Windows, corporate ICT security and viral protection systems, knowledge of web design, knowledge of Microsoft Windows network administration, ERP
- Has ability to provide input to business processes re-engineering, elaboration and implementation of new systems
Leadership and Self-Management
- Focus on result for the client and responds positively to feedback
- Consistently approach work with energy and a positive, constructive attitude
- Demonstrate openness to change and ability to manage complexity
Core Competencies:
- Demonstrating/safeguarding ethics and integrity
- Demonstrate corporate knowledge and sound judgment
- Self-development, initiative-taking
- Acting as a team player and facilitating team work
- Facilitating and encouraging open communication in the team, communicating effectively
- Creating synergies through self-control
- Managing conflict
- Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member.
- Informed and transparent decision making
Required Skills and Experience
V. Recruitment Qualifications
Education:
- Secondary Technical School in Electronic will be an advantage. Cisco Certified Network Administrator (CCNA) and Microsoft Certified Professional (MCP) will be asset.
Experience:
- Minimum 4 years for high-school of relevant working experience, including technical support, management of hardware and software platforms, telecommunications facilities, knowledge of Windows ,linux-based packages/applications.
Language Requirements:
- Fluency in the UN and bahasa Indonesia.
APPLICANT MUST COMPLETE P11 FORM AND SUBMIT AS PART OF THEIR APPLICATION . Click here to download the form : http://bit.ly/P11SC
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. Female candidates are strongly encouraged to apply . All applications will be treated with the strictest confidence.
UNDP Indonesia reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP Indonesia at the same grade level and with similar job description, experience and education requirements
ATLAS POSITION NO.