Background

Under the guidance and direct supervision of DCD/O, the HR Specialist is responsible for advice to the senior management on the transparent implementation of HR strategies in a large Country Office, effective delivery of HR services and management of the CO HR Unit. He/she assesses client needs, interprets and applies HR strategy and policies, rules and regulations, establishes internal procedures and provides solutions to a wide spectrum of complex HR issues. The HR Specialist promotes a collaborative, client-oriented approach and contributes to the maintenance of high staff morale.

The HR Specialist supervises and leads the professional and support staff of the HR unit. The HR Specialist works in close collaboration with the Programme, Operations, and project teams in the CO and UNDP HQ staff ensuring successful CO performance in HR management.

Duties and Responsibilities

Summary of key functions:

  • Implementation of HR strategies and policies;
  •  Effective HR management;
  • Staff performance management and career development;
  • Facilitation and promotion of knowledge building and knowledge sharing.

Ensures implementation of HR strategies and policies focusing on achievement of the following results:

  • Implementation of HR strategy in the CO; effective implementation of the internal control, proper design and functioning of the HR management system;
  • Full compliance of HR activities with UN rules and regulations, UNDP policies, procedures and strategies.  Interpretation of HR policies and regulations and advice to senior managers on their applications, taking into account their particular needs;
  • Continuous analysis of corporate HR strategy and policies, assessing the impact of changes and making recommendations on their implementation in the CO. Continuous research of the matters related to conditions of service, salaries, allowances and other HR policy matters. Elaboration and introduction of measurement indicators, monitoring and reporting on achievement of results;
  • Advice to Senior Management on HR new practices and their implementation (succession planning, career development and transition), strategic recruitment, advice on contract modalities, learning plan and performance evaluation);
  • CO HR business processes mapping and elaboration/establishment of internal Standard Operating Procedures (SOPs) in HR management, control of the workflows in the HR Unit;
  • Leads the advocacy for the implementation, monitoring and compliance of the HR policies including gender and harassment, career development and knowledge management. Full compliance and completion by CO s/m of the Harassment course;
  • Development of procedures and practices that contribute to enhanced and improved HR management.

Ensures effective human resources management focusing on achievement of the following results:

  • Management of transparent and competitive recruitment and selection processes including updated job descriptions, proper job classification, vacancy announcement, screening of candidates, organization and chairing of interview panels, making recommendations on recruitment. Oversight of recruitment under UNDP projects. Development and maintenance of data base of job applications;
  • Advice to office management on s/m competencies. Advice on s/m career development and training needs through the RCA;
  • Advice to project managers on transparent and competitive process for project recruitment, adequate TOR describing terms of payment based on results, standard matrix of recruitment processes and request for contracts. Continuous monitoring of the entire UNDP project recruitment process;
  • Full compliance of the guidelines of the Appointment and Promotion Panel;
  • Advice to the CO management in contracts guidelines pertaining to staffing compliance. Monitoring and tracking of all transactions related to positions, recruitment, HR data, benefits, earnings/deductions, retroactivity, recoveries, adjustments and separations through Atlas;
  • Performs HR Manager Functions in Atlas. Leads corporate surveys as the Salary Survey, Global Staff Survey and other request from HQ´s and the CO Resident Representative;
  • Management of the International staff entitlements and position funding delegated to the HR Unit. Close communication with local Government institutions to solve international staff-related issues;
  • Close communication with HQ´s focal points pertaining to the correct administration of s/m entitlements and benefits;  
  • Validation of cost-recovery charges in Atlas for HR services provided by UNDP to other Agencies.

Ensures proper staff performance management and career development focusing on  achievement of the following  results:

  • Elaboration and implementation of the protocol for performance appraisal process, facilitation of the process, elaboration of performance evaluation indicators in consultation with the Senior Management;
  • Implementation of effective systems for the performance evaluation, including training to supervisor for an effective use of the tool leading to career development. Advice on work plan, monitoring and performance team evaluation;
  • Effective learning management including establishment of the Whole Office Learning plan and individual learning plans in collaboration with the Senior Management;
  • Provision of effective counseling to staff on career advancement, development needs, learning possibilities.

Ensures facilitation of knowledge building and knowledge sharing in the CO focusing on achievement of the following results:

  • Design and implementation of training for operations/ programme staff on HR issues;
  • Synthesis of lessons learned and best practices in HR;
  • Sound contributions to knowledge networks and communities of practice.

Competencies

Functional Competencies:

Building Strategic Partnerships

Identifying and building partnerships

  • Displays initiative, sets challenging outputs for him/herself and willingly accepts new work assignments;
  • Takes responsibility for achieving agreed outputs within set deadlines and strives until successful outputs are achieved;
  • Promotes UNDP’s agenda in inter-agency meetings;

Promoting Organizational Learning and Knowledge Sharing

Developing tools and mechanisms

  • Makes the case for innovation ideas documenting successes and building them into the design of new approaches;
  • Identifies new approaches and strategies that promote the use of tools and mechanisms;
  • Develops and/or participates in the development of tools and mechanisms, including; identifying new approaches to promote individual and organizational learning and knowledge sharing using formal and informal methodologies.

Job Knowledge/Technical Expertise

In-depth knowledge of the subject-matter

  • Understands more advanced aspects of primary area of specialization as well as the fundamental concepts of related disciplines;
  • Serves as internal consultant in the area of expertise and shares knowledge with staff;
  • Continues to seeks new and improved methods and systems for accomplishing the work of the unit;
  • Keeps abreast of new developments in area of professional discipline and job knowledge and seeks to develop him/herself professionally;
  • Demonstrates comprehensive knowledge of information technology and applies it in work assignments.

Promoting Organizational Change and Development

  • Provides counseling and coaching to colleagues who are dealing with change Assists in the development of policies, communications, and change strategies;
  • Performs appropriate work analysis and assists in redesign to establish clear standards for implementation.

Design and Implementation of Management Systems

  • Makes recommendations regarding design or operation of systems or programmes within organizational units;
  • Identifies and recommends remedial measures to address problems in systems design or implementation.

Client Orientation

Contributing to positive outcomes for the client

  • Anticipates client needs;
  • Works towards creating an enabling environment for a smooth relationship between the clients and service provider;
  • Demonstrates understanding of client’s perspective;
  • Keeps the client informed of problems or delays in the provision of services;
  • Uses discretion and flexibility in interpreting rules in order to meet client needs and achieve organizational goals more effectively;
  • Solicits feedback on service provision and quality.

Promoting Accountability and Results-Based Management.

  • Provides inputs to the development of organizational standards for accountability and results-based management;
  • Develops and applies tools and techniques in assessing the application of programme and/or administer the policies and procedures.

Core Competencies:

  • Promoting ethics and integrity, creating organizational precedents;
  • Building support and political acumen;
  • Building staff competence,  creating an environment of creativity and innovation;
  • Building and promoting effective teams;
  • Creating and promoting enabling environment for open communication;
  • Creating an emotionally intelligent organization;
  • Leveraging conflict in the interests of UNDP & setting standards;
  • Sharing knowledge across the organization and building a culture of knowledge sharing and learning;
  • Promoting learning and knowledge management/sharing is the responsibility of each staff member;   
  • Fair and transparent decision making;
  • Calculated risk-taking.

UNDP HR Certification Programme.

Required Skills and Experience

Education:

  • Master’s Degree or equivalent in HR, Business Administration, Public Administration or related field.

Experience:

  • 5 years of relevant experience at the national or international level in providing HR advisory services and/or managing staff and operational systems;
  • Experience in the usage of computers and office software packages (MS Word, Excel, etc) and experience in handling of web based management systems.

Language Requirements :

  • Fluency in French and English.