Background

The United Nations Development Programme (UNDP) is the UN’s global anti-poverty network, advocating for change and connecting countries to knowledge, experience and resources to help people build a better life. We are on the ground in 177 countries and territories, working with them on their own solutions to global and national development challenges. 

The Office of Communications at UNDP is at the forefront of advancing online communications and outreach within the organization and is seeking a graduate student with an interest in global issues and social media to assist in building our outreach efforts. This post will give you the opportunity to assist in developing digital strategies for campaign projects that raise awareness for and engage people in UNDP’s efforts to achieve the Millennium Development Goals and to build momentum for the future Sustainable Development Goals. This internship includes networking with UNDP’s online community, researching and implementing digital services for campaigning and project management of multimedia content and engagement tools.

Duties and Responsibilities

  • Support the English Social Media manager by writing daily content for Twitter, Facebook, and Linkedin
  • 1-2 infographs/ month
  • Keep up to date on new social media tools (especially Facebook and Twitter), best practice and how other organizations and companies are using them in order to identify new campaigning opportunities
  • Develop and implement strategies and new tools for recruiting and engaging supporters through social media, especially for international days
  • Monitor and respond to supporter comments and emails regarding online content and campaigning;
  • Work with the social media team to update and/or create resource materials on social media use for UNDP staff.

Competencies

Professionalism and emotional maturity:

  • Knowledge of different aspects of social media and digital communication for awareness raising;
  • Ability to conceptualize, design and implement information campaigns;
  • Ability to rapidly analyze and integrate diverse information from varied sources. Ability to produce a variety of communications products for social media platforms in a clear, concise and engaging style;
  • Ability to build and maintain relationships with bloggers and key online outlets;
  • Shows pride in work and in achievements; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations;
  • Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Creativity:

  • Actively seeks to improve UNDP's social media activities;
  • Offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas;
  • Takes calculated risks on new and unusual ideas;
  • Thinks “outside the box”;
  • Takes an interest in new ideas and new ways of doing things;
  • Is not bound by current thinking or traditional approaches.

Client orientation:

  • Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view;
  • Establishes and maintains productive partnerships with clients by gaining their trust and respect;
  • Identifies clients’ needs and matches them to appropriate solutions;
  • Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems;
  • Keeps clients informed of progress or setbacks in projects;
  • Meets timeline for delivery of products or services to client.

Required Skills and Experience

Education:

  • You must be currently enrolled in a graduate degree programme in a development or communications-related field, such as journalism, international relations, political science, anthropology, sociology, public or business administration.

Experience:

  • Writing or participating in blogs, community sites and social media;
  • Developing and implementing online campaigns and/or marketing strategies;
  • Editing images or preparing graphics for the web and email communications;
  • Experience engaging and building communities on social networks, particularly Twitter and Facebook;
  • An interest in/ understanding of internet communications strategies, blogging best practice, social media trends, techniques and information architecture;
  • An interest in/ understanding of online campaign methods and the contribution campaign work can make to achieving change.

Language:

  • Fluency in English ( written and spoken) is required;
  • Proficiency in French or Spanish is an asset.

Availability:

  • Must be available at least three days a week.

Conditions:

  • UNDP internship programme does not provide a salary or remuneration for the internship;
  • All the expenses connected with the internship will be borne by the intern, sponsoring Government or institution;
  • UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship;
  • The intern is responsible for obtaining necessary visas and arranging travel to and from the duty station where the internship will be performed;
  • Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship or for six months immediately following the expiration date of internship;
  • The intern must provide proof of enrollment in health insurance plan;
  • Interns are not staff members and may not represent UNDP in any official capacity;
  • Only those students who will return to their studies upon completion of their internship assignments are eligible.