Background

The UNDP India Country Programme Action Plan (CPAP) for the period 2013-17, signed with the Government of India enables UNDP to provide Development Support Services to the country. The aim of the Development Support Services is to help government improve the administrative efficiency and effectiveness of government programmes and schemes both at the national and state level. The signed CPAP, states that UNDP will provide demand-based development support services, including procurement support services, with requisite professional skills, personnel and technical resources with a view to supporting administrative efficiency and developing capacities of government agencies.

Government of Madhya Pradesh has launched a comprehensive entrepreneurship support programme in August 2014 named Mukhyamantri Yuva Udyami Yojana (Chief Minister Young Entrepreneur Scheme http://www.dif.mp.gov.in/schemewiseTarAllo/MMYUYojana.pdf) wherein any resident of Madhya Pradesh aged between 18-40 years with minimum qualification of class 10th can make an application through the General Manager, District Industry Centre for setting up a new small scale enterprise in the industry/ service sector for an amount of INR 10 lakh to 1 crore. The scheme is implemented by the Ministry of Commerce, Industry and Employment.

The benefits available to the entrepreneur under the scheme are three fold:

  • Capital investment subsidy of 15% of the project cost (maximum INR 1.2 million);
  • Interest Subsidy of 5% on applicable interest for 7 years;
  • Applicable Guarantee Fee for 7 years.

There is a provision of entrepreneurial training under the scheme which will build the capacity of the first generation entrepreneurs in areas like accounting, finance, marketing and general management. Government of Madhya Pradesh and UNDP’s are partnering to establish an institutional mechanism for providing training and hand-holding support to 5000 entrepreneurs covered under the MYUY scheme across the 51 districts of the state.

Duties and Responsibilities

The Administration and Data Support Assistant will be based at the office of Department of Industry, Govt of Madhya Pradesh in Bhopal and under the overall supervision of the Project Manager, he/she would carry out the following tasks:

  • Maintain the project related database on a real time basis incorporating the inputs from various sources – Training Providers, District Industries Centre, Banks;
  • Serve as a single point of contact for various stakeholders;
  • Support the project team in maintaining a system of timely and relevant response to all the project related correspondence;
  • Maintain a schedule of events for the Project team;
  • Provide secretarial support to the project team;
  • Liaise with the Government counterparts for all project related logistics and administrative support to ensure effective project implementation;
  • Alert the relevant project team member regarding possible slippages in delivery of the project;
  • Support the team in various assignments which require coordinated efforts;
  • Discharge any other administrative and other responsibilities as delegated by the Project Manager from time to time.

Competencies

Functional Competencies:

Job knowledge and technical expertise:

  • Has strong knowledge of office management tools and seeks to develop herself/himself professionally;
  • Has sound knowledge of ICT based systems and utilises these regularly in work and assignments;
  • Is able to work under pressure and respond to multiple demands through effective use of office automation tools.

Client Orientation

  • Demonstrates an understanding of client / partner / donor perspective and strives for high quality client oriented services;
  • Establishes smooth relationship and enabling environment between clients and service providers.

Team Spirit:

  • Is able to communicate clearly and effectively;
  • Ability to work together with diverse team members and escalates potential flash points to appropriate decision makers for an early resolution.

Corporate Competencies:

  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
  • Demonstrates integrity and ethical standards.

Required Skills and Experience

Education:

  • Essential - Graduate degree from a recognized institution with diploma in computer application/ secretarial support/ data entry;
  • Good command over Computer operations including MS Office.

Experience:

  • Essential - A minimum of 2 years’ experience in data entry and secretarial support functions;
  • Desirable - Work experience in Madhya Pradesh or nearby states.

Language:

  • Excellent knowledge of written and spoken Hindi and English is required.

Duration of the Work:

  • The contract will be awarded for one year initially. Working days will be as per the State Government policy.

Travel:

  • Limited travel within the state and districts would be required.

Schedule of Payments:

  • Consolidated Annual Consultancy Fee (Remuneration) of INR 2,40,000/- payable in equal monthly instalments, upon submission of monthly progress report certified by the reporting officer.

Institutional Arrangement:

  • Contract will be administered by UNDP on behalf of the State Government of Madhya Pradesh;
  • All the logistic support related to Office space, Computers, official travel will be provided by the Government of Madhya Pradesh as per their prevailing rules;
  • Office Assistant will be entitled for 2 days leave per month (non-encashable) with prior approval of the Supervisor.

Documentation required:

  • ##Personal CV, indicating all past experience from similar projects, as well as the contact details (email and telephone number) of the Candidate and at least three (3) professional references.

Evaluation Method and Criteria

Preliminary shortlisting would be done based on the following criteria:

  • Educational Qualification 50% Marks;
  • Relevant Experience 50% Marks.

The shortlisted candidates will be required to undergo a on-line written test. Only those candidates who score 60% and above in the written test will be eligible to appear for the interview. The Interviews will be conducted either through telephone/skype or face to face in Bhopal. The interview will be based on the competencies (skills) required as per the ToR. If face-to-face interviews are conducted, travel costs will be borne by the shortlisted candidate.

For any clarifications, please write to ic.india@undp.org