Background

The main role of the National Stress Counselor will be to build a sustainable stress management system in the UN Offices operating in the country and to improve critical incident stress management preparedness of the UN security system in case of emergencies.

Duties and Responsibilities

Under the administrative supervision of the Chief Security Advisor and the technical supervision of the Critical Incident Stress Management Unit (CISMU) Headquarter Regional Counselor, the locally based counselors will implement a wide range of stress management activities, including the United Nations Department of Safety and Security (UNDSS) CISMU strategic framework on critical incident stress prevention and management; the United Nations Standard Operating

Procedure on critical incident stress, the stress counselor will:

  • Develop and implement a stress management plan for the UN Offices in the country;
  • Perform an ongoing assessment and monitor the determinants of stress in the UN Offices, as well as stress levels among the UN staff; 
  • Provide individual and group counseling sessions to the staff;
  • Organize training sessions on stress and stress related issues for UN staff;
  • In order to create the Critical Incident Stress Intervention Cell, the locally based Stress Counselor will organize peer helper training workshops for a selected group of UN staff jointly with the UNDSS CISMU and to follow up on their activities;
  • Promote, plan and implement welfare activities for UN staff in the country;
  • Identify, address and follow up on critical incident stress cases among the UN staff in the country;
  • Travel regularly to the UN Offices/Sub-Offices in the country in order to implement preventative and mitigating stress management activities;
  • Conduct missions to other countries in the Region in case of need;
  • Liaise with local experts and institutions in the country for referral, as well as with UN line managers, medical doctors, and local physicians in order to build a network of professionals ready to support and intervene in case of need;
  • Advise the UN Management on stress culturally and gender sensitive mitigating strategies, decisions and activities;
  • Provide monthly reports to the Security Advisor and to the UNDSS CISMU on all activities;
  • Other activities as needed.

Competencies

Corporate Competencies:

  • Demonstrates integrity by modeling the UN’s values and ethical standards; 
  • Promotes the vision, mission, and strategic goals of UNDP; 
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability; 
  • Treats all people fairly without favoritism; displays political neutrality; in addition to the below core competencies:
  • Well-developed communication, leadership and team-building skills.

Professionalism:

  • Shows pride in work and achievements;
  • Professional competence and adherence to professional ethics;
  • Conscientiousness and efficiency in meeting commitments
  • Compliance with deadlines;
  • Motivation by professional rather than personal concerns;
  • Persistence when faced with difficult circumstances or challenges;
  • Calm in stressful situations.

Teamwork:

  • Good interpersonal skills;
  • Ability to work in a multi-cultural environment with sensitivity and respect for diversity and to adapt successfully to changing circumstances.

Communication:

  • Speaks and writes clearly and effectively;
  • Listens to others, correctly interprets messages from others and responds appropriately;
  • Asks questions to clarify, and exhibits interest in having two-way communication;
  • Tailors language, tone, style and format to match the audience; demonstrates openness in sharing information and keeping people informed.

Client Orientation:

  • Considers all those to whom services are provided to be ‘clients’ and seeks to see things from clients’ point of view;
  • Establishes and maintains productive partnerships with clients by gaining their trust and respect;
  • Identifies clients’ needs and matches them to appropriate solutions;
  • Monitors ongoing developments inside and outside the clients’ environment to keep informed of and anticipate problems; Keeps clients informed of progress or setbacks; meets timeline for delivery of products or services to client;
  • Resourcefulness and strong networking skills.

Required Skills and Experience

Education:

  • Master degree in psycho-educational studies, psychology, psychiatry, clinical social work or other clinical mental health professions;
  • Certification or country-specific licensure authorizing the incumbent to deliver mental health services;

Experience:

  • Minimum of five years of professional experience in psychological counseling with special emphasis on critical incident stress;
  • Additional certification, training or experience in a broad range of related fields, such as alcohol/substance abuse, stress management, critical incident stress and cross-cultural communication, psychosocial programming, mental health policy development would be an asset;
  • Experience with the United Nations is desirable.

Language:

  • Fluency in written and spoken English and Arabic.

Additional Information:
Interested candidates should complete United Nations Personal History Form (P.11) available in the link below and upload it electronically to the site when applying:

Incomplete P.11 form unfortunately will not be processed.