Historique
Devoirs et responsabilités
1. Handling Documents and Load Control
- Convey and deliver documents between the aircraft and appropriate terminal authorities;
- Prepare, sign, distribute and clear as appropriate, documents such as loading instructions, manifests, etc., in accordance with local and international regulations or as reasonably required by the aircrew; and
- Compile and dispatch statistics, returns and reports in accordance with procedures, rules and regulations.
2. Passenger and Baggage handling
- Check-in passengers in accordance with requirements and instructions issued by WFP and the chartered carrier’s;
- Inform passengers about time of arrival and/or departure of chartered carrier’s aircraft and transportation connections;
- Guide passengers from the chartered carrier’s aircraft through controls to connecting transportation and vice versa;
- Handle baggage in the baggage sorting area, deliver baggage in accordance with the local procedures;
- If applicable, storage of baggage in the customs bonded store if required;
- Assist passengers requiring special attention;
- Weigh and tag checked and carry-on baggage;
- Effect the conveyance of checked baggage from the baggage check-in position to the aircraft and vice-versa;
- Deal with loss, found and damaged property and report such irregularities;
- Notify the Air Movement Officer/ Air Transport Officer of complaints/claims made by passengers;
- Head check of passengers upon embarkation (count to be compared with messenger manifest and general declaration); and
- Oversee the contracted ground handling performance, correct where necessary and report on a regular basis said performance.
3. Cargo Handling
- Present to Customs for physical examination and processing clearances for the release of inbound, transfer and outbound cargo as required and/or clear cargo through Customs in accordance with the chartered carrier’s and WFP-UNHAS instructions and in concurrence with local regulations;
- Deal with lost, found and damaged cargo and report such irregularities;
- Notify the Air Movement Officer/ Air Transport Officer of any complaint/claim made by Consignors;
- Sort and store inbound, transfer and outbound cargo prior to dispatch in accordance with the nature of goods and the routing of the cargo;
- Provide and/or arrange for essential equipment and storage facilities for special perishable cargo and other special items;
- Provide accommodation and services for acceptance of cargo and ensure adequate control so that shipments and documents, when delivered for transportation by Consignors either directly or through an agent of WFP are made "ready for carriage". Any irregularity to be reported;
- Tally and assemble for dispatch by weight and volume, cargo up to capacity available on all aircraft;
- Prepare for delivery onto the aircraft, unit load devices - e.g. pallets, etc;
- Prepare cargo manifest(s), split air waybill sets, and forward applicable copies of aforementioned documents as required. Where applicable return a copy of the waybill to the Air Movement Officer/ Air Transport Officer endorsed with conveyance details;
- Offload bulk cargo from vehicles, break-down and/or empty unit load devices, e.g. pallets, etc. and check incoming cargo against document(s);
- In accordance with local and WFP regulations and where necessary, put cargo under Customs' control, clearing discrepancies;
- Prepare transfer manifest(s) for cargo to be transported by other aircraft;
- Check incoming cargo against document(s); and
- Notify consignee/agent of arrival in accordance with applicable instructions.
- Handle Dangerous Goods and provide all necessary associated documentation (Shipper’s declaration, etc…) to the aircrew.
4. Loading/Unloading of Aircraft
- Provide/arrange for, position and remove adequate passenger handling equipment for embarking/disembarking passengers where needed;
- Provide/arrange for and operate suitable loading/unloading equipment;
- Provide/arrange for and operate suitable equipment for transportation of loads between points in terminal areas as required;
- Unload, assemble/deliver/receive loads;
- Load, stow and secure loads in accordance with chartered carrier’s and WFP-UNHAS instructions and procedures;
- Weigh pallets/containers/load units;
- Re-distribute loads in cargo holds according to the aircraft’s Load Masters instructions;
- Secure and lock cargo hold doors and hatches when loading/unloading is complete;
- Provide passenger and/or crew transport between aircraft and airport terminal as required by WFP-UNHAS or local authorities; and
- Arrange for safeguarding of all loads with special attention to valuables and vulnerable cargo during loading, unloading and during transport between aircraft and the terminal.
5. Aircraft Handling
- Attendance. Standby before arrival and after departure and general supervision of ramp handling activities.
- Marshalling. In conjunction with the OperAir Transport Officer, Flight Operations Officer, provide/arrange for marshalling equipment and/or arrange for the marshalling of the aircraft at arrival/departure.
- Ground/Aircraft Communications. Where required provide/arrange for communications facilities to establish and maintain communication between handling parties and the aircraft command element.
- Ground Power Units. Where required, provide/arrange for, position/remove and operate suitable ground power unit for supply of necessary electrical power during a specified time limit;
- Starting. Where applicable, provide/arrange for positioning/removal appropriate unit(s) for normal engine starting at departure.
- Moving of Aircraft. Provide/arrange for suitable towing equipment to tow/push aircraft on the designated handling area according to the aircraft commanders’ instructions and in accordance with the local regulations.
- Refueling of Aircraft. Provide and/or arrange for the provision of fuel for aircraft and ensure that aircraft are refueled in time to satisfy scheduled departures and designated take-off times and verify the amount of fuel delivered into the aircraft.
6. Transportation Management
- Drive the assigned vehicles, (Landcruiser type);
- Exercise adequate control over the utilization of assigned transportation resources;
- Plan and execute utilization of assigned transportation resources in accordance with WFP procedures, rules and regulations and as directed by the ATO/AMO;
- Provide in a timely manner to all transportation coordinating agencies, information on local weather conditions, traffic restrictions, hazards, incidents/accidents and transportation mode departure/arrival times and loads;
- Maintain statistics and records pertaining to the utilization of transportation resources in accordance with WFP procedures;
- Immediately report all breaches of internationally accepted and practiced safety regulations and procedures in respect to transportation modal operations to the appropriate authority and the ATO/AMO;
- Assist in the official investigation of incidents/accidents, losses and discrepancies;
7. Safety and Security Management
- Report immediately to the Air Movement Officer/ Air Transport Officer and the aircraft commander, all damage noticed at or inside the aircraft irrespective of cause or time of occurrence;
- Monitor aircraft operations and performance, identify and report any likely hazard(s) and operational risk(s) which could affect the continued safe operations of aircraft;
- Provide/arrange for, position/remove and operate suitable fire fighting equipment and other protective equipment as required.; and
- Provide/arrange for security of personnel, cargo and facilities.
8. Carry out any other duties as directed by Air Movement Officer/ Air Transport Officer/ Chief Air Transport Officer.
Compétences
- Action Management
- Communications
- Ethics & Values
- Teamwork
- Behavioral Flexibility
- Client Orientation
- Initiative
- Interpersonal Relations
- Judgment
Qualifications et expériences requises
Education:
- Secondary school education, preferably supplemented by technical or university courses in a job related field.
- License requirement - hold or has held a Commercial Pilot License or a Flight Operations Officer License, or a Flight Dispatch Officer License.
- Valid Driving license is required.
Experience:
- At least four years of progressively responsible support experience including at least two years in the field of finance, accounting, transport, insurance, statistics, operations, administrative services or other related field. At least 1 year experience in the aviation industry required.
Knowledge:
- Training and/or experience utilizing computers, including word processing, spreadsheet and other software packages.
Language:
- Fluency in both oral and written communication in English, Arabic and Kurdish.
Desirable Skills:
- Working knowledge (level C) of two of the UN official languages; training and/or experience using MS PowerPoint and other WFP software; knowledge of WFP administrative regulations and rules, and WFP policies and procedures in the area of work.