Historique

The United Nations Volunteers (UNV) programme is the UN organization that promotes volunteerism to support peace and development worldwide. Volunteerism can transform the pace and nature of development and it benefits both society at large and the individual volunteer. UNV contributes to peace and development by advocating for volunteerism globally, encouraging partners to integrate volunteerism into development programming, and mobilizing volunteers.

Since 1970, UNV has collaborated with a variety of partners at different levels to promote volunteer contributions to sustainable human development and peace. Every year around 8,000 skilled individuals from about 160 nationalities serve as UN Volunteers in about 130 countries (Africa, Arab States, Latin America and the Caribbean, Asia and the Pacific, Europe, Baltic States and CIS). Every year, UNV mobilizes more than 11,000 UN Online Volunteers who undertake more than 16,000 online volunteering assignments. 62 percent of UN Online Volunteers come from developing countries.

UNV is headquartered in Bonn, Germany and has approximately 150 staff positions – with the majority in Bonn and some positions with different UN peacekeeping and political missions, and in other Headquarters locations (e.g. New York and Tokyo).

Further information can be found here: http://www.unv.org/about-us.html

Organizational setting and background

The Volunteer Knowledge and Innovation Section (VKIS) enhances UNV’s proactive capacity to mainstream volunteerism into peace and development initiatives through:

  • Promoting sound volunteer management practices, including the development of innovative volunteering solutions (volunteer modalities and volunteer management resources and tools) and the management of the Online Volunteering service;
  • Leading the delivery of volunteerism advisory services for integration of volunteerism for peace and development into policies and programming; and for enhancing the recognition of volunteerism contributions;
  • Leading initiatives for Volunteer Learning and Knowledge management.

Under the leadership and responsibility of VKIS, the UNV Online Volunteering service connects development organizations with volunteers through the Internet and supports their online collaboration. Volunteers contribute their skills online to help organizations address development challenges. Organizations collaborate with online volunteers over the Internet to strengthen the impact of their development work - https://www.onlinevolunteering.org/en/index.html.

Since its creation in 2000, the Online Volunteering service has grown steadily and mobilizes more than 11,000 UN Online Volunteers every year - https://www.onlinevolunteering.org/en/org/about/statistics.html.
Although disparities exist between countries, the use of Internet technologies continues to expand worldwide. Access to relatively basic and affordable mobile and Web-based communication has opened a new set of opportunities for volunteers to contribute to peace and development. Online volunteering has eliminated the need to be tied to a specific location and online volunteering assignments can be chosen in ways to fit any schedule, greatly increasing freedom and flexibility of volunteer engagement. The benefits of online volunteering are now well known and recognized, attracting a growing number of individuals and organizations interested in advancing peace and development through this efficient means.

The UNV Strategic Framework for the period 2014-2017 contains an ambitious growth target for its Online Volunteering service (22,000 UN Online Volunteers mobilized in 2017) and indicates that “UNV will expand the global reach of the UNV Online Volunteering service and explore innovative methods to ensure the broadest possible participation by all members of society.” The related UNV Integrated Results and Resources Matrix (IRRM) identifies theories of change, which provide guidance in understanding the pathway to achieving UNV’s results.

To support the delivery of expected results, the need for an impact evaluation of the Online Volunteering service has been identified as critical to help the organization to identify and communicate its sustainable comparative advantage. This backward looking evaluation will complement an online volunteering marketing consultancy commissioned by UNV that should help the organization find innovative ways of diversifying the product and promoting it further.

Devoirs et responsabilités

Objectives and Scope of work

The purpose of the consultancy/evaluation is to assess, since 2007 when the service’s strategy was redefined, the overall impact that the UNV Online Volunteering service has made on requesting organizations (UN, NGOs, Governments), beneficiaries, UN Online Volunteers, UNV as an organization and partners (Irish Aid, AusAID, AECID) as well as the service value’s for money, with a view to documenting results, challenges, opportunities, best practices and lessons. The evaluation will serve as a basis to make recommendations to improve the service and deliver its contribution to the UNV Strategic Framework 2014/2017.

The objectives of the consultancy/evaluation are to:
  • Independently evaluate the impact that the UNV Online Volunteering service has had on UNV, its beneficiaries and partners;
  • Assess the value added by the Online Volunteering service. 

More detailed information can be found following the below link:

http://www.unv.org/about-us/procurement.html

Compétences

  • Expertise in impact evaluation and in process/partnership evaluation;
  • Expertise in research including use of web-based social media;
  • Knowledge of international development and volunteerism policy agenda, and of the UN system and UNV’s mandate;
  • Familiarity with the international voluntary sector;
  • Capacity to develop frameworks and methodologies to complete consultancy/evaluation;
  • Ability to organize and analyse data;
  • Highly driven, dependable and results-oriented;
  • Excellent communication skills both oral and written capacity;
  • Familiarity with Online Volunteering an asset.

Qualifications et expériences requises

Education:
  • Advanced university degree (Master’s degree or equivalent), preferably in Business Administration, Public Administration, International Development, Political Science, International Relations, or relevant discipline.

Experience:

  • At least 7 years experience in an international development or research environment, preferably including experience in monitoring and evaluation of volunteerism;
  • Prior experience with voluntary sector and within one or more international development organizations, or UN agencies would be preferred;
  • Experience working in developing countries.

Language requirements:

  • Full fluency in written and spoken English and fluency in French/Spanish languages asset.

For more detailed information also with regard to the application procedure, kindly review the complete Terms of Reference which are to be found here:

http://www.unv.org/about-us/procurement.html.