Emplois au PNUD - 51802- Operations Manager

Operations Manager

Lieu :

Amman, JORDANIE

Type de contrat :

FTA International

Date de commencement :

05-Jan-2015

Date limite de candidature :

05-Dec-14 (Minuit New York, États-Unis)

Niveau du poste :

P-4

Durée du contrat initial

1 year

Langues requises :

Anglais

Durée prévue de la mission :

Le PNUD s’engage à recruter un personnel divers en termes de genre, de nationalité et de culture. Nous encourageons de même les personnes issues des minorités ethniques, des communautés autochtones ou handicapées à postuler. Toutes les candidatures seront traitées dans la plus stricte confidentialité. Le PNUD ne tolère pas l’exploitation et / ou les atteintes sexuelles, ni aucune forme de harcèlement, y compris le harcèlement sexuel, et / ou toutes formes de discrimination. Tous/tes les candidats/tes selectectionnes /ées devront ainsi se soumettre à de rigoureuses vérifications relatives aux références fournies ainsi qu’à leurs antécédents.

Historique

Under the guidance and supervision of Regional Hub Manager and with a dual reporting line to the Deputy Director(s) of BoM for operational services, the Operations Manager acts as an advisor to Senior Management on all aspects of the Regional Hub management and operations. The Operations Manager is responsible for strategic financial and human resources management, efficient procurement and logistical services, and ICT and consistency with UNDP rules and regulations. The Operations Manager ensures consistent services delivery to the Regional Hub, UNDP programmes and projects and UN common services. The incumbent sets policies and methods to maximize the Regional Hub performance in operations demonstrating capacity for innovation and creativity and providing advice to Senior Management on readjustment of the operations to take into account changes in the operating environment as and when needed.

The Operations Manager leads and guides the Regional Hub Operations Management Team and fosters collaboration within the team and with other UN Agencies consistent with rules and a client-oriented approach. The Operations Manager works in close collaboration with programme and project teams in the Regional Hub, operations staff in COs, other UN Agencies, UNDP HQs staff and Government officials to successfully deliver operations services.

Devoirs et responsabilités

Summary of Key Functions:

Ensuring strategic direction of operations;
Financial resources management and supervision of the Finance team;
Human Resources Management and supervision of the HR team;
Efficient procurement and logistical services and supervision of the Procurement team;
Information and communication management and supervision of ICT team;
Common services organization and management, establishment of partnerships with other UN Agencies.

As a member of the Regional Hub management team, ensures the strategic direction of operations focusing on achievement of the following results:

Compliance of operations with UN/UNDP rules, regulations and policies, implementation of corporate operational strategies, establishment of management targets (BSC) and monitoring achievement of results;
Provision of advice on strategies, policies and plans affecting Regional Hub operations, delivery of practice advisory, knowledge and learning services;
Establishment of collaborative arrangements with potential partners, a Client Relationship Management System for resource mobilization purposes and appropriate operational partnership arrangements;
Regional Hub business processes mapping and establishment of internal Standard Operating Procedures in Finance, Human Resources Management, Procurement, Logistical and ICT services, Results Management;
Constant monitoring and analysis of the operating environment, quick readjustment of the operations, advice on legal considerations and risk assessment;
Knowledge building and sharing with regards to management and operations in the Regional Hub, organization of the operations staff trainings, synthesis of lessons learnt/best practices, and sound contributions to UNDP knowledge networks and communities of practice.

Ensures effective and accurate financial resources management and supervision of the Finance team focusing on achievement of the following results:

Proper planning, expenditures tracking and audit of financial resources in accordance with UNDP rules and regulations, OM performing the function of Manager Level 2 in Atlas for vouchers and replenishments approval, deals management and bank reconciliations;
Approval of pending disbursements as the “third authority” (cheques, bank transfers, EFT). Approval of bank reconciliations.
Management of cost-recovery system for the services provided by the Regional Hub to projects and other UN Agencies. Accurate planning, forecasting and reporting of extra-budgetary income;
Proper management of the contributions management business process and accounting for contributions to ensure that the money due to UNDP is properly identified, consistently and uniformly classified, recorded on a timely basis and received with sufficient supporting documentation;
Organization and oversight of Regional Hub cash management processes, including liquidity management, recommendation of imprest level, risk assessment, bank relationship management; timely accounting and reconciliation of all transactions, security for cash assets on site;
Member of the bank signatory panel;
Routinely monitors financial exception reports for unusual activities, transactions, and investigates anomalies or unusual transactions. Informs supervisors and other UNDP staff at Headquarters of the results of the investigation when satisfactory answers are not obtained and ensure that all financial transactions are identified, recorded and verified in compliance with IPSAS as outlined in the corporate policies and procedures.

Ensures strategic human resources management and supervision of the HR team focusing on achievement of the following results:

Regional Hub compliance with corporate human resources policies and strategies;
Optimal staffing of the office and projects;
Oversight of recruitment processes and performance management systems ensuring link of job design with recruitment, performance management and career development.

Ensures efficient procurement and logistical services management and supervision of the Procurement team, focusing on achievement of the following results:

Regional Hub compliance with corporate rules and regulations in the field and management of the Regional Hubprocurement strategies including sourcing strategy, supplier selection promotion and introduction, performance measurement. and evaluation, quality management, customer relationship management, e-procurement;
Management of the Regional Hub contract strategy including tendering processes and evaluation, managing the contract and contractor, legal implications. Oversight of procurement processes and logistical services in accordance with UNDP rules and regulations, OM acting as Manager Level 2 in Atlas for Purchase orders approvals;
Proper management of UNDP assets, facilities and logistical services, including full compliance with IPSAS in the accounting for the procurement, utilization and disposal of the Regional Hub’s assets.

Ensures forward-looking information and communication management and supervision of ICT team focusing on achievement of the following results:

Maintains a secure, reliable infrastructure environment for ICT and adequately plans for disasters and recoveries;
Use of Atlas functionality for improved business results and improved client services;
Identification of opportunities and ways of converting business processes into web-based systems to address the issues of efficiency and full accountability;
Promotion of different systems and applications for optimal content management, knowledge sharing, information provision and learning including e-registry, web-based office management system, etc.

Ensures proper common services organization and management, establishment of partnerships with other UN Agencies focusing on achievement of the following results:

Elaboration of the strategic approach to implementation of common services in line with the UN reform, the latest developments in common services and the best practices.

Compétences

Core Competencies:

Innovation - Ability to make new and useful ideas work;
Leadership - Ability to persuade others to follow;
People Management - Ability to improve performance and satisfaction;
Communication - Ability to listen, adapt, persuade and transform;
Delivery - Ability to get things done.

Technical/Functional Competencies:

Primary:

UN System - Knowledge of the UN System and ability to apply to strategic and/or practical situations;
Operational Efficiency - Ability to identify and execute opportunities to improve operational efficiency;
Resource Allocation - Ability to distribute resources in a strategic or tactical way;
Human Resources Management (General) - Knowledge of HR management issues and principles and the ability to apply them to strategic and/or practical situations;
Accounting (General) - Knowledge of accounting concepts, principles, regulations, and policies and ability to apply to strategic and/or practical situations;
Information Systems & Technology (General) - Knowledge of IST innovations and concepts and ability to apply them to strategic and/or practical situations;
Contract Management - Knowledge of contract management concepts, principles and methods, and ability to apply to strategic and/or practical situations.

Secondary:

Knowledge Management - Ability to efficiently handle and share information and knowledge;
Relationship Management - Ability to engage with other parties and forge productive working relationships;
Quality Assurance - Ability to perform administrative and procedural activities to insure that quality requirements and goals are fulfilled.

Qualifications et expériences requises

Education:

Master’s Degree or equivalent in Business Administration, Public Administration, Finance, Economics or related field.

Experience:

7 years ofrelevant experience at the national and international level in providing management advisory services and/or managing staff and operational systems and establishing inter-relationships among international organization and national governments;
Experience in the usage of computers and office software packages, experience in handling of web based management systems and ERP systems, preferably PeopleSoft;
Experience of accrual accounting, IPSAS or IFRS is highly desirable.

Language:

Fluency in English;
Arabic will be an asset;
Knowledge of another UN language will also be an asset.

Other:

UNDP Certification programmes Prince2, Procurement, HR, Accounting and Finance.