Emplois au PNUD - 59808- International Consultant to Support Preparation of

International Consultant to Support Preparation of National Hotline for Victims of Domestic Violence Service Standards

Lieu :

Tirana, ALBANIE

Type de contrat :

Individual Contract

Date de commencement :

Date limite de candidature :

17-Sep-15 (Minuit New York, États-Unis)

Niveau du poste :

International Consultant

Durée du contrat initial

Langues requises :

Anglais

Durée prévue de la mission :

10 days over October – November 2015

Le PNUD s’engage à recruter un personnel divers en termes de genre, de nationalité et de culture. Nous encourageons de même les personnes issues des minorités ethniques, des communautés autochtones ou handicapées à postuler. Toutes les candidatures seront traitées dans la plus stricte confidentialité. Le PNUD ne tolère pas l’exploitation et / ou les atteintes sexuelles, ni aucune forme de harcèlement, y compris le harcèlement sexuel, et / ou toutes formes de discrimination. Tous/tes les candidats/tes selectectionnes /ées devront ainsi se soumettre à de rigoureuses vérifications relatives aux références fournies ainsi qu’à leurs antécédents.

Historique

Albania’s progress in recent years in respecting and promoting gender equality is highlighted in a series of international commitments as well as domestic legal and policy development and implementation. Since 2008 Albania passed the Gender Equality in Society Law, established the national gender machinery, improved the Law on Measures against Violence in Family Relations, opened the first national shelter for survivors of domestic violence, established the mechanism of coordination and referral of domestic violence cases in several municipalities, evaluated the National Strategy for Gender Equality and Domestic Violence (2007-2010), and approved the revised National Strategy on Gender Equality and against Gender-Based and Domestic Violence (2011-2015). In addition, Albania created a stronger data collection system through conducting Domestic Violence, Time Use and Demographic Health Surveys as well as through approval of a series of gender indicators that will mandate gender disaggregation of public statistics for a number of entities. Starting from mid-2014 Albania also built an online data collection and case tracking system that will produce statistics on the cases handled in an inter-disciplinary fashion in every district. Introduction of the 30% gender quota and 50% gender quota in Electoral Code for general and local elections respectively and community initiatives in engaging women more intensively in electoral and decision-making processes have opened the door for a greater voice for women’s need. Albania’s reporting in the framework of CEDAW Committee, Universal Periodic Review, Beijing and EU have evidenced certain recommendations and in August 2014 the European Convention on preventing and combating violence against women and domestic violence (Istanbul Convention) entered into force for all CoE Sate Parties.

To support Albania’s international commitments to the implementation of international human rights standards, gender equality, environmental sustainability, and development of national capacities the Government of Albania and the United Nations signed in 2011 the Programme of Cooperation 2012-2016. While UN agencies will be required to mainstream gender in all their activities and projects, the Programme also envisages interventions focused entirely or considerably on gender equality issues, organized in the following outcomes:

Mandated line ministries and state institutions ensure that their practices and policies effectively prevent and address violence (against women and children) in society;
Parliament and electoral institutions have the capacity to perform core functions;
Line ministries and public service delivery institutions are able to mainstream gender and conduct gender responsive planning and budgeting and evidence-based policy making at all levels;
National and sub-national government units have the capacity to generate and strengthen investments, employment and livelihood opportunities, especially for youth and women.

UNDP intends to implement activities and deliver assistance, particularly under the outcomes mentioned above, building on the results, lessons learned and challenges of the previous UN assistance to GoA’s efforts in addressing gender inequalities, discrimination and violence, in implementation of its international commitments in the area and the National Strategy on Gender Equality and against Gender-Based and Domestic Violence (2011-2015).

UNDP Albania, in the context of the UN Joint Programme on Gender Equality and Domestic Violence has supported the MOLSAEO (at present MSWY) and State Social Services (SSS) with several interventions aiming at prevention and treatment of domestic violence cases by among others: the establishment of the first government shelter that serves victims of domestic abuse from all over Albania, women and their children; and the development and later improvement of the contents of the regulatory framework for the functioning of the national shelter for victims of domestic violence.

Devoirs et responsabilités

Pursuant to Article 24 of the Istanbul Convention: “Parties shall take the necessary legislative or other measures to set up state-wide round-the-clock (24/7) telephone helplines free of charge to provide advice to callers, confidentially or with due regard for their anonymity, in relation to all forms of violence covered by the scope of this Convention”.

Furthermore, according to the Explanatory Report accompanying Convention, paragraph 136: “Telephone helplines should have a widely advertised public number and provide support, crisis counselling and referral to face to face services, such as shelters, counselling centres or the police. Helplines should be state-wide, available around the clock and free of charge”.

In view of the above, Albania still lacks a National Hotline for victims of Domestic Violence which will increase safety of victims of domestic violence and their children and improve accessibility to information and support to women endangered by domestic violence and their supporters in a way they need it and at the time they need it. In 2011 a study was undertaken with the support of UNFPA to evaluate feasibility of establishment of a national domestic violence hotline in Albania. Its purpose was to conduct mapping of available national and local-level helplines for victims of domestic violence and based on the results of this mapping part of the study and international experience with national helplines for victims of domestic violence to propose model of National Domestic Violence Hotline in Albania. To assist the MSWY and the SSS in the process of the establishment and functioning of the National Hotline for victims of Domestic Violence, UNDP will prepare a draft regulatory framework defining the standards of services of the national hotline. The international consultant teamed with one national consultant, in close consultation with representatives of MSWY and SSS, will develop terms of reference for the personnel, internal regulation for the personnel including the ethical norms, procedures and criteria for receiving calls, forms and instructions for councilors, normative act for the standards of service to domestic violence victims through the national hotline.

In preparing the regulatory framework the consultant shall make use of international best practices and models (http://www.coe.int/t/dg2/equality/domesticviolencecampaign/Source/EG-VAW-CONF(2007)Study%20rev.en.pdf) as well as take into account the requirements of the international and domestic violence legislation. The ultimate goal is to provide the whole regulatory framework and necessary model paperwork for the national hotline to be ready to extend services to its intended beneficiaries, in a manner that is both secure and according to quality standards. This intervention is intended to create the necessary framework that will allow the personnel to operate professionally and immediately, based on procedures, regulations and standards developed beforehand.

In this activity the international consultant teamed with the national consultant will focus on the following:

In consultation with the MSWY and SSS representatives, based on the feasibility study done in this area make an assessment as to the needs of the national domestic violence hotline, regarding normative acts, regulations, protocols, procedures, criteria, standards and model forms;
Compile the necessary documentation that will result from the assessment under point 1 above;
Conduct one or two consultative round tables to consult and validate the draft package of materials to the MSWY and SSS representatives and all other relevant actors;
Finalise the package of regulatory framework.

Deliverables:

List of required documents that need to be prepared to complete the regulatory framework of the national domestic violence hotline, following the assessment of point 1 above;
Finalised package of regulatory framework, containing normative acts, regulations, protocols, procedures, criteria, standards and model forms, as specified in the list mentioned above;
Presentation and handouts of the regulatory framework to the relevant professionals of SSS and MSWY and other relevant actors if necessary;
A final report highlighting the expert’s work, outputs, achievements, lessons learned and the proceeding of the training session, including recommendations for future similar interventions.

The consultant shall report to the Gender Programme Manager responsible for the respective contract at UNDP.

Compétences

Corporate Competencies:

Demonstrates integrity by modelling the UN’s values and ethical standards;
Promotes the vision, mission, and strategic goals of UNDP;
Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
Treats all people fairly without favouritism.

Functional Competencies:

Excellent analytical skills, initiative, sound judgment, results-oriented and efficiency in the assigned tasks;
Demonstrates professional competence and is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Meet tight deadlines without compromising on the quality of work, and being flexible;
Ability to work under pressure;
Strong interpersonal and cross-cultural communications skills;
Excellent presentation skills; Ability to present clearly and energetically and to facilitate and foster technical discussions among professionals;
Drafting and reporting skills and team player skills.

Qualifications et expériences requises

Education/Academic Qualifications:

Advanced degree in law, public administration, social sciences, psychology, counseling or gender equality and/or development disciplines. A combination of any of these areas is highly preferred.

Work Experience:

At least 10 years of practicing experience in managing domestic violence victims’ cases or senior expert of public social services.
Demonstrated knowledge and experience on issues of gender equality;
Demonstrated experience in developing regulatory frameworks for domestic violence victims’ services or social service centres;

Language skills:

Excellent writing, editing, and oral communication skills in English.

Evaluation of Applicants:

Individual consultants will be evaluated based on a cumulative analysis taking into consideration the combination of the applicants’ qualifications and financial proposal.

The award of the contract should be made to the individual consultant whose offer has been evaluated and determined as:

Responsive/compliant/acceptable; and
Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation.

Only the highest ranked candidates who would be found qualified for the job will be considered for the Financial Evaluation.

Technical Criteria - 70% of total evaluation – max. 35 points:

Criteria A: Compliant educational background - max points: 10;
Criteria B: Demonstrated knowledge and experience on issues of gender equality - max points: 15;
Criteria C: Demonstrated experience in developing regulatory frameworks for domestic violence victims services or social service centres - max points: 10.

Financial Criteria - 30% of total evaluation – max. 15 points.

Application procedures:

Qualified candidates are requested to apply online via this website. The application should contain:

A brief presentation explaining why you are the most suitable candidate for the advertised position, to be entered in the first part of "Resume and Motivation" (max 1000 characters);
Your word format resume in the following box, under"Resume and Motivation";
Filled UN Personal History Form (P11) for Service Contracts (SCs) and Individual Contracts (ICs); form to be downloaded at link: http://www.al.undp.org/content/albania/en/home/operations/jobs.html;
Please upload the P11 instead of your CV;
Financial Proposal* - specifying a total lump sum amount for the tasks specified in this announcement. The financial proposal shall include a breakdown of this lump sum amount (number of anticipated working days, travel, per diems and any other possible costs).

Incomplete applications will not be considered. Please make sure you have provided all requested materials.

How to Submit the Application:

To submit your application online, please follow the steps below:

Download and complete the UN Personal History Form (P11) for Service Contracts (SCs) and Individual Contracts (ICs);
Merge your UN Personal History Form (P11) for Service Contracts (SCs) and Individual Contracts (ICs), Financial Proposal and cover letter into a single file. The system does not allow for more than one attachment to be uploaded;
Click on the Job Title (job vacancy announcement);
Click “Apply Now” button, fill in necessary information on the first page, and then click “Submit Application;”
Upload your application/single file as indicated above with the merged documents (underlined above);
You will receive an automatic response to your email confirming receipt of your application by the system.

*Please note that the financial proposal is all-inclusive and shall take into account various expenses incurred by the consultant/contractor during the contract period (e.g. fee, health insurance, vaccination and any other relevant expenses related to the performance of services). All envisaged travel costs must be included in the financial proposal. This includes all travel to join duty station/repatriation travel.

Payments will be made only upon confirmation of UNDP on delivering on the contract obligations in a satisfactory manner.

Qualified women and members of minorities are encouraged to apply.

Due to large number of applications we receive, we are able to inform only the successful candidates about the outcome or status of the selection process.