UNV Jobs - 61285- Consultancy - IT Project Management and Innovation

Consultancy - IT Project Management and Innovation

Publicado en nombre de

UNV

Localidad :

Bonn, Alemania

Tipo de contrato :

Individual Contract

Fecha de comienzo del contrato :

18-Jan-2016

Fecha límite de postulación :

06-Dec-15 (Medianoche Nueva York, Estados Unidos)

Nivel de puesto :

International Consultant

Duración del contrato inicial :

12 Months

Idiomas requeridos :

Inglés

Duración esperada del puesto :

12 Months

El PNUD está comprometido con lograr la diversidad de su personal en términos de género, nacionalidad y cultura. Se alienta por igual a las personas que pertenecen a grupos minoritarios, a pueblos indígenas o que tienen alguna discapacidad a presentar su candidatura. Todas las solicitudes se tratarán con la mayor confidencialidad. UNDP no tolera la explotación y el abuso sexual, ningún tipo de acoso, incluido el acoso sexual, ni la discriminación. Por lo tanto, todos los candidatos seleccionados serán sometidos a una rigurosa verificación de referencias y antecedentes.

Antecedentes

The United Nations Volunteers (UNV) programme is the UN organization that contributes to peace and development through volunteerism worldwide. Volunteerism is a powerful means of engaging people in tackling development challenges, and it can transform the pace and nature of development. Volunteerism benefits both society at large and the individual volunteer by strengthening trust, solidarity and reciprocity among citizens, and by purposefully creating opportunities for participation. UNV contributes to peace and development by advocating for recognition of volunteers, working with partners to integrate volunteerism into development programming, and mobilizing an increasing number and diversity of volunteers, including experienced UN Volunteers, throughout the world. UNV embraces volunteerism as universal and inclusive, and recognizes volunteerism in its diversity, as well as the values that sustain it: free will, commitment, engagement and solidarity. Based in Bonn, Germany, UNV is active in around 130 countries every year. UNV, with Field Units in 86 countries, is represented worldwide through the offices of the United Nations Development Programme (UNDP).

UNV directly mobilizes more than 7,000 UN Volunteers every year nationally and internationally, with 80 per cent coming from developing countries, and more than 30 per cent volunteering within their own countries. Through the Online Volunteering service, UNV also mobilizes 11,000 of UN Online Volunteers who provide services and advice over the internet.

The UNV Online Volunteering service connects volunteers with organizations working for sustainable human development and facilitate their collaboration.
Volunteers contribute their skills online to help organizations address peace and development challenges.
Organizations collaborate with online volunteers over the Internet to strengthen the impact of their peace and development work.
The Volunteer Knowledge and Innovation Section (VKIS), based at the UNV headquarters in Bonn, Germany, is responsible for managing the Online Volunteering service and ensuring its smooth operations.
Through onlinevolunteering.org, UNV offers a leading engagement solution for the global citizen in peace and development work of the UN, Civil society and local governments.

After more than a decade-long experience on crowd source collaboration, the Online Volunteering service vision is to provide a more flexible, agile and innovative space that can allow an unprecedented number of people to engage and contribute to development and peace efforts through volunteerism, thus achieving UNV’s goal of doubling the number of UN Online Volunteers to 22,000 in 2017, as per its Strategic Framework, and contributing to achieving the broader mobilization targets of the organization.

The current www.onlinevolunteering.org site was developed by an external company in 2008 and since then has been maintained through several cycles of functional and technical updates. Following the standard lifecycle of web applications, a complete redesign and upscale of the Online Volunteering service site and platform is planned with a target date for deployment in the third quarter of 2016. This work package will be delivered by an external vendor (already selected). A Senior System Developer from the UNV Information, Communication and Technology Section (ICTS) is supporting the project as a technical lead and the Online Volunteering Programme Specialist as a business lead.

UNV is looking for an experienced project manager to manage the Online Volunteering IT Upscaling initiative.

Under the overall guidance of the Volunteer Knowledge and Innovation Section Chief and direct supervision of the Online Volunteering Programme Specialist, the incumbent manages the smooth delivery of the Online Volunteering service IT upscaling by serving as the prime liaison with the external vendor; coordinating the delivery of UNV inputs and performing quality control. The incumbent also advises the Online Volunteering service on digital innovation.

Deberes y responsabilidades

Expected deliverables are:

Online Volunteering service IT upscaling initiative efficiently managed

Act as the primary point of contact for the external vendor;
Ensure that requirements are clear and necessary clarifications are provided to the vendor without delay;
Coordinate the business and technology teams as well as any relevant units for completion of internal deliverables, especially review, feedback, timely testing and sign off of delivered modules;
Monitor and report on the progress of the contract deliverables or any other related matters;
Advise and consult on any deviation from original assumptions and requirements;
Maintain the risk log and manage risks initially identified;
Perform quality assurance checks of vendor’s deliverables;
Facilitate and support delivery of the Online Volunteering service IT upscaling within scope, schedule and budget;
Capture lessons learnt during work package implementation.

Digital expertise provided and innovations piloted:

Advise the Online Volunteering service team on the technology trends and innovations that could be adopted to implement the upscaling initiative as well as long term enhancements identified for the service (i.e. inclusion of more languages; improved usage of information for a more personalized experience; direct communication between users on the platform; collaboration progress management and goal-based workflow; SMS communication and mobile volunteering). Recommendations should contain justifications;
Document specific requirements for each initiatives;
Coordinate the piloting of selected technology innovations through the Online Volunteering service;
Document innovation approaches, risks and lessons learned.

The consultant will have to submit a detailed methodological approach and work plan that will be commented on by UNV and then finalized by the consultant.
The consultant is expected to attend weekly coordination meetings with the Online Volunteering service team and to submit monthly status report listing detailed deliverables. S/he liaises with ICTS as necessary and may participate in meetings of ICTS. The consultant is expected to be based in Bonn, Germany in UNV Headquarters fulltime.

The selected candidate will commence work shortly after recruitment and commit to the above deliverables.

Milestones are as follows:

Detailed approach and work plan regarding the management of the Online Volunteering IT upscaling initiative: 31 January 2016
Monthly reports of project progress: 31 July 2016;
Final report on the management of the Online Volunteering IT upscaling initiative: 1st October 2016;
Summary of digital innovation research and recommendations: 1st Aug 2016;
Detailed approach, priority areas and work plan regarding digital innovations: 15th Aug 2016;
Report on digital innovation pilots: 31 December 2016;
Final Report on consultancy: 17 January 2017.

Competencias

Functional Competencies:

Job Knowledge/Technical Expertise:

Understands the main processes and methods of work regarding to the consultancy;
Possesses basic knowledge of organizational policies and procedures related to the volunteer management and applies them consistently in work tasks;
Demonstrates excellent knowledge of information technology and applies it in consultancy assignment.

Promoting Organizational Change and Development:

Demonstrates ability to identify problems and proposes solutions;
Documents processes to support change initiatives.

Design and Implementation of Management Systems:

Uses information/databases/other management systems;
Makes recommendations related to work procedures and implementation of management systems.

Client Orientation:

Reports to internal and external clients in a timely and appropriate fashion;
Organizes and prioritizes work schedule to meet client needs and deadlines;
Establishes, builds and sustains effective relationships within the work unit and with internal and external clients;
Responds to client needs promptly.

Promoting Accountability and Results-Based Management:

Prepares timely inputs to reports;
Maintains databases.

Innovation:

Ability to make new and useful ideas work.

Core Competencies:

Demonstrates sound judgment;
Self-development, initiative-taking;
Demonstrates organizational skills and strong attention to details;
Acts as a team player and facilitating team work;
Facilitates and encourages open communication in the team, communicating effectively, and being able to speak and write about technical issues in terms understood by layperson;
Creates synergies through self-control;
Manages conflict;
Learns and shares knowledge and encourages the learning of others;
Makes informed and transparent decisions.

Habilidades y experiencia requeridas

Education:

Master’s Degree in Software Engineering, Computer Science or other ICT-related studies. Professional certification software and database development required.

Experience:

Minimum five years of relevant experience, particularly in the management of web-based software development projects;
At least two years of experience in digital innovation, with demonstrated ability to apply and adapt technology innovation;
Proven ability to manage large and complex technical projects, involving globally distributed internal and external (outsourced) teams, with proven track record of successfully delivered projects;
Solid knowledge of PHP, PostgreSQL and MySQL, Adobe Dreamweaver, HTML, Javascript, OpenCMS, Drupal, Apache web server, Windows and Linux Redhat operating systems;
Accreditation in and demonstrated experience with a formal project management methodology such as Prince2 or PMI;
Demonstrated knowledge of Results Based Management (RBM);
Experience with international organizations an asset.

Language:

Excellent oral and written communication skills in English;
Knowledge of French and/or Spanish an asset.

Selection Criteria

The selection of the best offer will be based on the combined scoring method – where the qualifications and skills will be weighted – 70%, and combined with the price offer which will be weighted 30%.

Key selection criteria are as follows:

Approach and working experience in the field of management of web-based software development projects (30%);
Proven experience in digital innovation, with demonstrated ability to apply and adapt technology innovation (20%);
Proven analytical and writing skills (15%);
Professional experience in UN system and/or international organisations (5%).

Application procedure

Interested candidates are advised to carefully review this ToRs and ensure that they meet the requirements and qualifications described above. Applicants have to provide a technical and financial proposal.

Applications should contain:

A brief cover letter, containing a short summary of relevant qualifications and approach proposed to fulfill the required deliverables;
A current completed and signed P11 form/ UN Personal History Form in English. Blank form can be downloaded from www.sas.undp.org/documents/p11_personal_history_form.doc
A CV;
Contact details for 3 references that we can contact by e-mail.

Your application must be submitted through the UNDP Job shop. Applications by e-mail, letter or fax will not be accepted.

Applicants must provide a seperate financial proposal

The financial proposal shall consist of all-inclusive lump sum for the whole duration of the contract period. The financial proposal shall contain a breakdown of the additional overhead costs, if any, and indicate the number of off-days the consultant wants to take during the contract period (if any). The lump sum/contract price is fixed regardless of subsequent changes in the cost components. Please use the following template:

http://www.unv.org/fileadmin/docdb/pdf/2015/procurement/TEMPLATE_OFFERORS_LETTER_TO_UNV.docx

Incomplete applications will not be considered. Please make sure you provide all requested materials. Your financial proposal should be addressed to procurement@unv.org clearly marking the consultancy title in the subject line : REF: 70607- IT Project Management and Innovation Consultancy-"your name"-Financial Proposal.