Background

Under the guidance and supervision of the Deputy Country Director (Operations), the UN House Manager as the principal manager of large operational setting of UN Common Services in UN House with 18 agencies and approximately 600 staff members is responsible for delivery of operational support for management and administration of UN House, Abuja.
 
The UN House Manager demonstrates a client-oriented approach, tact and ability to work with people of different national and cultural backgrounds.

Duties and Responsibilities

Summary of key functions:

• Systematic management review of the UN Office Premises.
• Certification and confirmation of operational transactions.
• Monitoring compliance with all operational system and procedures.
• Participate and provide technical inputs in UN Common Services Work-plan & Budget
• Acquisition of all expendable and non-expendable property
• Arrange with government authorities for all operational facilities.
• Participate in timely management of recruitment of common services staff.

1.  Ensure systematic management review of the UN Office Premises focusing on achievements of the following results:

•  Put in place and ensure sound and secured working environment for all UN Staff.
•  Undertake all actions necessary to and direct interior and exterior common services.
•  Ensure regular, immediate and efficient maintenance and repairs services on equipment and facilities in the common areas.
•  Provide briefings and orientation to supervisees
•  Evaluate and assess services provided by the contracted firms and provide evaluation reports as required.

2.  Ensures certification and confirmation of operational transactions focusing on achievement of the following results:

•  Interpretation and determination of applicable policies, procedures for contractual arrangements.
•  Advice the Deputy Country Director (Operations) when deviation from rules and regulations.
•  Propose alternative solutions to meet office objectives.

3.  Ensures compliance with all operational systems and procedures focusing on achievement of the following results:

•  Establishment of relevant internal control systems of the common services and facilities.
•  Accuracy, promptness and appropriateness of information and reports to Deputy Country Director (Operations).

4.  Ensure participation and provision of technical inputs on Common Services focusing on achievement of the following results:

•  Preparation of Common Services Budgets for staff, services, furniture and equipment in the common area on  required  periodic  basis with justifications as may be required
•  Preparation and presentation of work plans for staff, services and equipment in common areas with accompanying  justifications.
•  Certify expenditures for approval of payments
•  Monitor and control budget expenditure and approved allotments
•  Prepare quarterly reports for Operations/Administrative Managers of all UN Agencies.

5.  Ensure timely acquisition on all expendable and non-expendable property focusing on achievement of the following results: 

•  Procurement is made according to organization’s requirements and approved budgetary provision.
•  Control of non-expendable property including utilization and recommend disposal

6.  Ensure contacts with government authorities on operational facilities focusing on achievement of the following results:

•  Preparation of Basic Cooperation Agreement for security and communication services.
•  Renewal of lease agreement for Resident Coordinator’s residence.
•  Securing necessary approval from relevant authorities for all additional renovation works in UN House.

7.  Ensure timely recruitment of Common Services Staff focusing on achievement of the following results: 

• Provide briefings to all newly recruited staff
•  Conduct orientation for newly recruited staff in all the operational areas.

Competencies

Corporate Competencies:

•  Demonstrates integrity by modeling the UN’s values and ethical standards
• Promotes the vision, mission, and strategic goals of UNDP
•  Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability 
•  Treats all people fairly without favoritism

Functional Competencies:

Knowledge Management and Learning

• Promotes knowledge management in UNDP and a learning environment in the office through leadership and personal example
• Actively works towards continuing personal learning and development in one or more Practice Areas, acts on learning plan and applies newly acquired skills
• Development and Operational Effectiveness
• Ability to lead strategic planning, results-based management and reporting
• Ability to lead formulation and monitoring of management projects
• Solid knowledge in financial resources and human resources management, contract, asset and procurement, information and communication technology, general administration
• Ability to lead business processes re-engineering, implementation of new systems (business side), and affect staff behavioral/ attitudinal change

Management and Leadership

• Builds strong relationships with clients, focuses on impact and result for the client and responds positively to feedback
• Consistently approaches work with energy and a positive, constructive attitude
• Demonstrates good oral and written communication skills
• Demonstrates openness to change and ability to manage complexities
• Leads teams effectively and shows mentoring as well as conflict resolution skills
• Demonstrates strong oral and written communication skills

Required Skills and Experience

Education: 

• Masters degree in Business Administration, Management or related field.

Experience: 

• Minimum of five (5) years of progressively responsible professional work experience in management, office administration, finance/account, some of which at the international level.