UNDP Jobs - 17069- Content Manager/Storyteller

Content Manager/Storyteller

Location :

Cairo, EGYPT

Type of Contract :

Service Contract

Starting Date :

15-Jul-2010

Application Deadline :

15-Jun-10 (Midnight New York, USA)

Post Level :

SB-4

Duration of Initial Contract :

One Year

Languages Required :

Arabic English French

Expected Duration of Assignment :

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Background

UNDP’s Regional Bureau for Arab States (RBAS) through its Cairo-based Regional Centre (RCC aims to become a key provider of knowledge, information and news relevant to its work in the region to a wide range of clients -- externally (general public, media professionals, key counterparts) and internally (UNDP staff in the region) through well-structured, easy-to-navigate, visually appealing and regularly maintained websites (Public Website, Teamworks and RBAS-Intranet).

The RBAS external website, is intended to serve more like a “portal” providing integrated information, content and knowledge services on all aspects of regional work and activities, incorporating components of regional work from the Bureau Directorate in the New York headquarters, the Regional Centre in Cairo (RCC), Regional Programmes and 18 COs—the latter two having their own independently managed, individual websites, to which the RBAS website will provide access.

In a matrix management style, under the supervision and guidance of both the Regional Communication Advisor, and the Knowledge Management Team Leader, with support on technical issues from the IT Unit, the Web Editor will oversee the maintenance, continued development, and promotion of use of the RBAS content management systems including the public website, The regional Space of Teamworks and the Regional Intranet adhering to the highest standards of quality in web management.

Duties and Responsibilities

Develop, maintain, manage, and upload quality online content, on the regional external and internal websites including:

Liaising with UNDP regional and CO practice leaders/staff to identify and promote knowledge products and use them to write stories for the websites, focusing on multimedia presentation where possible;
Identifying, researching and writing more in-depth feature items for the website(s) and newsletter (RBAS Digest);
Soliciting contributions for the website(s) from the Directorate, the RCC, Regional Programmes and country offices in the region, editing all such contributions and producing the final copies;
Frequent addition (writing, researching and editing in Arabic and English) of short news pieces for the websites, drawn from UNDP activities in the region – including regular scanning and review of material posted on all independently managed websites of Regional Programmes and Country Offices in the region;
Managing translation of all material between Arabic and English of content for the external website
Liaising with relevant senior colleagues to review and authorize posting of web materials.

Maintain, manage and develop the regional external and internal websites –the RBAS public website (completely mirrored, bilingual-Arabic/English), Regional Teamwork spaces and the Regional Knowledge Portal (RBAS intranet)– which meet the needs of their audience and allow easy maintenance by content owners; including

Support the timely updating and maintenance of the websites, working closely with substantive practices, including support to content development and basic site layout;
Track visitors to the public website and design strategies to increase website traffic.

Ensure coordination based on the Content and Collaboration Architecture between and among the Communications Team, KM Team and ICT by coordinating joint efforts, synthesizing content on the different websites and coordinating collaborative meetings.

Contributing to an effort to streamline Regional Programme websites (guidelines for quality assurance, branding consistency and editorial policies)

Assisting in Writing and editing of press releases, fact sheets and other documents as needed.

On occasional basis, assisting with regional communications and KM initiatives, including non-web related activities, especially on special communications and KM projects;

Competencies

Corporate

Demonstrates integrity by upholding the UN’s values and ethical standards
Promotes the vision, mission, and strategic goals of UNDP
Displays cultural, gender, religion, race, national and age sensitivity and adaptability
Treats all people fairly without favouritism

Technical/Functional

Excellent writing, editing and communications skills. Fluency in Arabic and English is a must;
Strong analytical and synthesizing skills
Abilities to work under pressure, multi-task and meet deadlines;
Ability to manage relationships with internal clients and external vendors;
IT literacy, including the ability to operate with on-line web-based applications;
Familiarity with various writing techniques; and
Knowledge of the Arab States region

Required Skills and Experience

A university degree in communications, journalism and/or development studies;
Journalistic experience, preferably in a news agency; previous experience with e-journalism and/or website management is an asset;
Fluency in Arabic and English. Knowledge of French is an asset.