UNDP Jobs - 17806- 17806 - Internship Programme for ICT support on IC

17806 - Internship Programme for ICT support on ICT Network & Helpdesk Support (For INDONEISAN nationality only)

Location :

Jakarta, INDONESIA

Type of Contract :

Internship

Starting Date :

Application Deadline :

31-Dec-16 (Midnight New York, USA)

Post Level :

Intern

Duration of Initial Contract :

Languages Required :

English

Expected Duration of Assignment :

6 weeks to 6 months maximum

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Background

“UNDP partners with people at all levels of society to help build nations that can withstand crisis, and drive and sustain the kind of growth that improves the quality of life for everyone. On the ground in 177 countries and territories, UNDP offers global perspective and local insight to help empower lives and build resilient nations.”

The United Nations Development Programme is the UN’s global development network, an organization advocating for change and connecting countries to knowledge, experience and resources to help people build a better life. Its mission is to be an agent for change to promote human development and to achieve the Millennium Development Goals (MDG). UNDP Indonesia is working in four priority areas: Democratic Governance, MDG Monitoring and Advocacy, Crisis Prevention and Recovery, and Environmental Sustainability. UNDP is also committed to the fight against HIV/AIDS and the promotion of gender equality.

To support its activities, UNDP utilizes ICT to leverage internal capacities on office effectiveness and efficiency. Through this internship programme, it is expected that student with good education experience can be enhanced through practical work assignment; expose interns to an international environment; expose them to work of the Organization with the objective of deepening their knowledge and understanding of UNDP’s goals, principles and activities. UNDP offices will also benefit from the assistance of qualified students specialized in ICT professional fields.

Duties and Responsibilities

Tasks

The purpose of this internship is to provide a suitably qualified student with the opportunity to work with UNDP Indonesia, specifically ICT unit. The intern will provide assistance on UNDP portal development, ICT helpdesk support, network/system Security.

The intern will work under the overall guidance and supervision of the head of ICT unit, responsible for following areas:

ICT Network and Helpdesk support.
Provide support to users on ICT related daily problem and network/system problem solving.

Intern’s tasks on ICT network and helpdesk:

Support ICT specialist on computer daily problem such as MS-Office, MS-Windows and Network connectivity;
Support on the establishment/enhancement of wireless connectivity;
Support a development of Network Documentation.

The main output based on above assignment will be:

Day-to-day ICT and Network problem are taken care;
Good wireless connectivity;
Network documentation.

Competencies

Corporate Competencies:

Demonstrates commitment to UNDP mission, vision and values
Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability

Functional Competencies:

Knowledge Management and Learning

Shares knowledge and experience and provides helpful advice to others in the office
Ability to develop systems for structuring, codifying and providing access to information and knowledge

Development and Operational Effectiveness

Ability to provide basic IT support services
Good knowledge of PC/LAN operating systems, Microsoft Windows, corporate ICT security
Ability to perform a variety of standard specialized and non-specialized tasks and work processes that are fully documented, researched, recorded and reported
Ability to review a variety of data, identify and adjust discrepancies, identify and resolve operational problems
Ability to perform work of confidential nature and handle a large volume of work
Some experience in client support, such as, a Help Desk or User Support Unit,
Ability to provide input to business processes re-engineering, elaboration and implementation of new systems

Leadership and Self-Management

Focuses on result for the client and responds positively to feedback
Consistently approaches work with energy and a positive, constructive attitude
Demonstrates openness to change and ability to manage complexity

Required Skills and Experience

Qualifications

The following minimum qualifications are required:

Enrolled in a bachelor degree programme at the time of application and during the internship (if a candidate is graduating before the internship period begins, they are no longer eligible);
Demonstrated keen interest in the work of the UN, and of UNDP in particular, and have a personal commitment to UNDP's Statement of Purpose and to the ideals of the UN Charter; and
Demonstrated the ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.
Should have sufficient skills on Networking system and computer problem solving;
Proficiency in English and normally at least one additional UNDP working language (i.e., French or Spanish). Fluency in Arabic, Chinese, Portuguese or Russian is an asset;

Financial Issues

Interns are not financially remunerated by UNDP.
The costs associated with the internship must be borne by the nominating institution, which may provide the required financial assistance to its students; or by the student, who will have to obtain financing for subsistence and make his/her own arrangements for travel, accommodation, health and life insurance, etc.

ALL APPLICANT MUST COMPLETE P11 FORM AND SUBMIT AS PART OF THEIR APPLICATION

Female candidates are encouraged to apply