Background

The Social Inclusion Cluster is organizational parts of UNDP in BiH in charge of implementing projects and activities within the wider social sector in BIH. To that end, the Cluster implements programmes in line with UNDP service lines as foreseen by United Nations Development Assistance Framework (UNDAF) and Country Programme Action Plan (CPAP) in BiH.
 
Under the guidance and direct supervision of the Deputy Resident Representative (DRR) or Assistant Resident Representative/Programme ARR(P), the Programme Management Analyst is responsible for management of UNDP programme and overall policy advice within the thematic/sectoral areas assigned. The Programme Management Analyst analyzes political, social and economic trends and leads formulation, management and evaluation of programme activities within his/her portfolio, provides policy advice services in his/her thematic area.
 
The Programme Management Analyst supervises and leads programme staff and coordinates activities of the projects’ staff and also acts as a secondary supervisor to the Programme Analyst within the Cluster. The Programme Management Analyst works in close collaboration with the operations team, programme staff in other UN Agencies, UNDP HQs staff and Government officials, technical advisors and experts, multi-lateral and bi-lateral donors and civil society ensuring successful UNDP programme implementation.
 

Duties and Responsibilities

Summary of key functions:

• Strategic policy advice in development and implementation of programme strategies.
• Implementation of programme strategies.
• Management of the Country Office (CO) programme in designated area.
• Creation of strategic partnerships and implementation of the resource mobilization strategy.
• Provision of top quality policy advice services to the Government and facilitation of knowledge building and management .
• Overall coordination of the projects within the Cluster.
• Substantive contributions to key CO policy, strategy and programme documents.
• Knowledge building and management within rural development, local governance and economic growth areas of expertise.
• Ensure gender mainstreaming within the Cluster

Provide strategic policy advice in development and implementation of programme strategies focusing on achievement of the following results: focusing on achievement of the following results:

• Identification of areas for support and interventions within the thematic/sectoral areas assigned.
• CO business processes mapping and programme assurance within the assigned thematic areas.
• Liaison regarding programme development with Bratislava Regional Centre and relevant HQ departments in coordination with Senior Management .
• Supports inclusion of BiH in UNDP regional projects and multi-agency projects.

Ensures implementation of programme strategies focusing on achievement of the following results:

• Identification of areas for support and interventions within the thematic/sectoral areas assigned.
• CO business processes mapping and programme assurance within the assigned thematic areas.
• Liaison regarding programme development with Bratislava Regional Centre and relevant HQ departments in coordination with Senior Management.
• Supports inclusion of BiH in UNDP regional projects and multi-agency projects.

Ensures effective management of the CO programme resources, processes and staff within the thematic/sectoral areas assigned  focusing on quality control from formulation to implementation of the country programme achieving the following results:

• Effective application of Result-based Management (RBM) tools, establishment of management targets (BSC) and monitoring achievement of results.
• Design and formulation of CO programme within the area of responsibility, translating UNDP’s priorities into local interventions. Coordination of programme implementation with the executing agencies. Introduction of performance indicators/ success criteria, cost recovery, targets and milestones.
• Initiation of a project, presentation of the project to Project Appraisal Committee (PAC), ensuring project managed in Atlas finalization of contribution agreement; determination of required revisions; coordination of the mandatory and budget re-phasing exercises, closure of projects through review. Function at Manager Level 1 in Atlas for Purchase Order (POs) and vouchers approval, and participate in recruitment for projects.
• With support of Programme Associate, ensure financial and substantive monitoring and evaluation of the projects, identification of operational and financial problems, development of solutions. Participation in audit of National Execution (NEX) projects if applicable.
• Ensure on a monthly basis the following inputs for review and discussion of the Senior Management Team: list of the activities, expenditures and results achieved during the previous month as compared to the work plan for each project within the Cluster.
• Follow up on audit recommendations. Ensure that reports are regularly prepared on programme activities, outputs and outcomes, including preparation of donor reports.
• Appraise programme staff at the same level and below as well as the other staff as delegated by DRR.

Ensures creation of strategic partnerships and implementation of the resource mobilization strategy focusing on achievement of the following results:

• Development of partnerships with the UN Agencies, International Financial Institutions (IFI’s), government institutions, bi-lateral and multi-lateral donors, private sector, civil society in the specific thematic areas based on strategic goals of UNDP, country needs and donors’ priorities.
• Analysis of information on donors, preparation of substantive briefs on possible areas of cooperation, identification of opportunities for initiation of new projects, active contribution to the overall office effort in resource mobilization.

Overall coordination of the projects within the Cluster: 

• Provide strategic inputs for the Country Programme action Plan and other strategic programme documents .
• Ensure effective coordination of programme activities within the Cluster.
• Ensure substantive synergies and interaction with other clusters/programmes.

Substantive contributions to key CO policy, strategy and programme documents:

• Thorough analysis of the political, social and economic situation in the country and preparation of substantive inputs to Common Country Assessment (CCA), United Nations Development Assistance Framework (UNDAF), Country Programme Document (CPD), Country Programme Action Plan (CPAP) and other documents.
• Tracking of socio-economic data, provision of periodic analysis of development issues in social sector and drafting of proposals aimed at promoting equitable growth and human development.
• Ensure sufficient time for own and cluster members substantive learning and up-dating of   knowledge of UNDP processes.
• Liaise with Bratislava Regional Centre and relevant HQ departments in support of knowledge development .

Knowledge building and management within rural development, local governance and  economic growth areas of expertise:

• Take active role in the training activities of cluster and project.
• Lead cluster and projects knowledge management activities.
• Contribute to the relevant knowledge networks and communities of practice.

Ensure gender mainstreaming within the Cluster: 

• Ensures gender is effectively mainstreamed throughout the cluster plans and activities, work plans, budgets, reports, researches, analyses and, where specifically relevant, analyzed in detail gender aspects and make recommendations.
• Ensure gender equality is mainstreamed throughout team, consultants and staff management activities.
  Ensures knowledge on gender equality is incorporated in cluster’s knowledge management activities and products.

Competencies

Level 1.2: Preparing information for advocacy

• Identifies and communicates relevant information for a variety of audiences for advocating UNDP’s mandate

• Assesses project performance to identify success factors and incorporates best practices into project work
• Researches linkages across programme activities to identify critical points of integration
• Monitors specific stages of projects/programme implementation
• Analyzes country situation to identify opportunities for project development
• Participates in the formulation of project proposals and ensures substantive rigor in the design and application of proven successful approaches and drafts proposals accordingly

• Maintains an established network of contacts for general information sharing and to remain up-to-date on partnership related issues
• Analyzes and selects materials for strengthening strategic alliances with partners and stakeholders
• Innovation and Marketing New Approaches
  

• Generates new ideas and proposes new, more effective ways of doing things
• Documents and analyses innovative strategies/best practices/new approaches

• Analyzes information/databases on potential and actual donors
•  Develops a database of project profiles.  Identifies opportunities for project proposals for presentation to donors
• Promoting Organizational Learning and Knowledge Sharing
  

• Generates new ideas and approaches, researches best practices and proposes new, more effective ways of doing things
• Documents and analyses innovative strategies and new approaches

• Understands and applies fundamental concepts and principles of a professional discipline or technical specialty relating to the position
• Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks
• Strives to keep job knowledge up-to-date through self-directed study and other means of learning
• Demonstrates good knowledge of information technology and applies it in work assignments
• Demonstrates in-depth understanding and knowledge of the current guidelines and project management tools and utilizes these regularly in work assignments

Global Leadership and Advocacy for UNDP’s Goals

• Identifies and communicates relevant information for advocacy for UNDP’s goals for a variety of audiences
• Identifies and takes advantage of opportunities for advocating for UNDP’s mandate  

Client Orientation
Level 1.2: Establishing effective client relationships

• Researches potential solutions to internal and external client needs and reports back in a timely, succinct and appropriate fashion
• Organizes and prioritizes work schedule to meet client needs and deadlines
• Anticipates client needs and addresses them promptly

• Demonstrating/safeguarding ethics and integrity 
•  Demonstrate corporate knowledge and sound judgment
• Self-development, initiative-taking
• Acting as a team player and facilitating team work
• Facilitating and encouraging open communication in the team, communicating effectively
•  Creating synergies through self-control
• Managing conflict
• Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member.
• Informed and transparent decision making

Prince2 training and certification, Results Management Guide (RMG)

Required Skills and Experience

Education:

• Master’s Degree preferably in the field of socio-economics.

Experience:

• 5 years of relevant experience at the national or international level in providing management advisory services, hands-on experience in design, monitoring and evaluation of development projects.
• The expertise and previous experience in the following areas pertinent to social sector are particularly required: (i) Social reforms, (ii) EU Accession process related to Social Inclusion including practical experience in surveys such as Quality of Life etc., (iii) the Convention on the Rights of Persons with Disabilities.
• Experience in the usage of computers and office software packages, experience in handling of web based management systems.Fluency in the UN and national language of the duty station.

Language:

• Fluency in English is a requirement.