Background
I. Organizational Context
The Office of the United Nations Recovery Coordinator for Aceh and Nias (UNORC) was established in September 2005 to support the Government of Indonesia. As the Government has taken a strong lead in the post-emergency phase with the establishment of the Rehabilitation and Reconstruction Agency for Aceh and Nias (BRR), it is imperative that UNORC takes responsibility for facilitating strong coordination among the UN Agencies, the international NGO community, and bilateral donors in full and timely support of the Government’s reconstruction and recovery efforts.
Staffed by personnel from the UN Secretariat and various UN Agencies, UNORC serves as the main point of contact between the UN system, BRR and Provincial and District Governments. UNORC aims to facilitate a unified United Nations system approach, to put into place structures for coordination at all levels, to minimize gaps in the response and provide linkages and strategic policy that transcend all sectors. UNORC is also deeply committed to incorporate the principle of equity into the recovery efforts, with a particular focus on protecting and advocating on behalf of the vulnerable. UNORC works with many partners and continues to strengthen its field presence to overcome pressing issues in Aceh and Nias. Information, research, analysis and monitoring also constitute an essential service provided by UNORC to the Government of Indonesia and partner organizations through the UNORC Information Analysis Section (UNORC-IAS).
UNORC-IAS is currently composed of two units: the Information Management Unit tasked with gathering and disseminating data to ensure needs of stakeholders are met, as well as oversight on collating, cleaning and processing data sets using the common UN platform, DevInfo, also providing direct technical support to the Solutions Exchange service/project; the Statistical Research and Analysis Unit is tasked to develop timely analytical reports and data/indicator products to feed into policy making. A third and final unit, Solutions Exchange, is just now being established.
UNORC is seeking to tap into the vast knowledge base regarding the Aceh situation and will therefore establish on-line communities of practice using the proven platform of “Solutions Exchange” through which recovery practitioners in Indonesia and elsewhere can exchange knowledge, expertise, lessons learnt and good practices. The platform will not only bring together the recovery community for exchanging ideas and experience but will foster collaboration, cooperation and create opportunities for joint activities.
Under the guidance and direct supervision of the Community Moderator the incumbent will be responsible for providing the relevant Community of Practice with research, documentation, codification and analysis to generate and maintain knowledge products.
Duties and Responsibilities
II. Functions / Key Results Expected
- Conducts research, mainly through web and document searches and networking, for knowledge and information needed to enhance the depth of response to queries posted by community members over the networks or for discussion topics.
- Updates the Community’s workspace (website) with relevant document resources, news and link sites. Index new content under the appropriate categories and keywords. Liaise with community members to identify new content.
- Desk research: Formulates compiles and edits knowledge content provided to the community: Consolidated Replies to community queries (compiling the response and drafting the initial synopsis for further vetting); summaries of e-discussions; community newsletters (including soliciting contributions); news digests and updates.
- Monitors and maintains community member lists and performance indicators. Reports on community performance and network utilization.
- Organizes and arranges logistic and operational support for community events and initiatives.
IV. Impact of Results
The key result expected from a fully operational Solutions Exchange project: to build and enhance collaboration and cooperation in a sustainable manner through a systematic knowledge management system; to ensure that the Solutions Exchange platform becomes a common service to the entire recovery community; to direct the work of six thematic areas:
- Housing and Infrastructure, covering issues relating to temporary shelter, barracks, beneficiary criteria including renters, land title including joint titling, community planning and management, village infrastructure, social infrastructure, water and sanitation, quality control, etc.
- Health and Nutrition, covering issues relating to reproductive and mental health, hygiene, disease surveillance, child and maternal health, communicable disease control, health information systems, etc.
- Education, covering strategies for access to education, school development planning, vocational training, teacher training, etc.
- Disaster Management and Risk Reduction, covering issues relating to disaster preparedness and mitigation, disaster risk reduction, coastal protection, early warning capacities, and contingency planning.
- Economic Development Community, covering livelihoods, micro-credit, sectoral planning and investment, natural resources management, Hyogo Framework for Action - 2015
- Governance Community, covering democratic decentralization, transparency and accountability, rule of law, gender equality, local jurisprudence, civil service reform, public procurement reform, local governance, and local government capacity building
Competencies
V. Competencies
Corporate Responsibility & Direction:
- Serve and promote the vision, mission, values, and strategic goals of the UNORC.
- Support the implementation of action plans.
People Skills:
- Highly effective at networking and at securing information and expertise.
- Motivated and responsive to the needs and interests of peers.
Managing for Results:
- Plan and prioritize work activities to meet clear goals.
- Can work under tight deadlines and independently.
- Excellent analytical, organizational and presentation skills; particularly with taxonomies and databases.
Partnering & Networking:
- Seeks and applies knowledge, information, and best practices.
- Highly effective at securing relevant information through desk research; effective at applying web search tools and conventions.
Innovation & Judgment:
- Remains current on key issues, underlying problems, and how they relate.
- Generates creative, practical approaches to overcome challenging situations.
Communication:
- Able to communicate clearly and effectively through e-mail.
- Excellent drafting skills.
Job Knowledge & Expertise:
- Knowledge of the key concerns and challenges facing development practitioners in the relevant substantive area.
- Computer literate and willing to learn new applications.
Required Skills and Experience
VI. Recruitment Qualifications
Education:
Diploma in a specialization relevant to the Community of Practice applied for, or the equivalent combination of education and experience in a related area.
Experience:
At least 5 years for D2 and 4 years for D3 progressively responsible experience in the relevant development specialization (refer to the six thematic areas). Prior experience in a research or academic capacity helpful. Experience in using information technology tools helpful.
Working experience with UN Agencies or comparable international development organizations would be an asset
Language Requirements:
Bahasa and English; knowledge of other languages would be helpful
“Female candidates are encouraged to apply”