UNCDF is the UN’s capital investment agency for the world’s 46 least developed countries. With its capital mandate and instruments, UNCDF offers ‘last mile’ finance models that unlock public and private resources, especially at the domestic level, to reduce poverty and support local economic development.

The UNCDF strategy of ‘Leaving no one behind in the digital era’ is based on over a decade of experience in digital finance in Africa, Asia and the Pacific. The goal of UNCDF is to empower millions of people by 2024 to use services daily that leverage innovation and technology and contribute to the SDGs. To achieve this vision UNCDF uses a market development approach and continuously seeks to address underlying market dysfunctions that exclude people living in the last mile.

The team working under the Inclusive Digital Economies (IDE) practice area at UNCDF is composed of technical experts in digital finance and services as well as communication and knowledge managers. The latter support the technical experts in building a community of practice in the inclusive digital economy space. The communication and knowledge managers support the technical team in documenting, packaging and disseminating learnings generated by projects carried out with partners from the public and private sector (government representatives, MNOs, Fintechs, Banks etc).

One example of the IDE programmes is the one recently initiated in partnership with European Union and the Organization of Africa, Caribbean and Pacific States (OACPS). This initiative of €14.5 million aims at unlocking the potential of digital finance to benefit more than 600,000 women, youth and entrepreneurs across African, Caribbean and Pacific countries. As part of that programme UNCDF is supporting key policy reforms for digital transformation and the creation inclusive financial services tailored to the needs of women and youth in the three regions.

For further detail on UNCDF strategy, refer to

Duties and Responsibilities

The Communication and Knowledge Management Associate, supports the knowledge management and communication activities carried out by the Inclusive Digital Economies practice. S/he will be responsible for the production of the knowledge products and the visibility of these products :

  • Produce social media packages including social media posts ad hoc for the social media accounts to disseminate publications and news;
  • Publish after proofreading news, videos and publications to the UNCDF website and contribute to the updating and refreshing of the content describing the work of the practice area;
  • Prepare the monthly newsletter based on the recent news of the practice and news crowdsourced from partners and like-minded organizations;
  • Edit and proofread articles and reports with a maximum of 3 articles per week and 3 reports over a month;
  • Liaise with the translators and designers for the translation, editing and graphic design of publications and videos, i.e. consolidate and provide feedback on communication assets produced for the practice, be it videos/animations, social media cards, infographics and liaise with the service providers producing the designs or the videos;
  • Maintain the dashboards compiling the publications, news, press clippings, videos and events and maintain the analytics dashboard for publications.

The Communication and Knowledge Management Associate will perform their duties under the supervision of the Digital Knowledge and Communication Lead for Africa, Asia and the Pacific and working in close collaboration with the other IDE colleagues at country and HQ level.




Functional Competencies:

Media Relations: Ability to form and maintain meaningful working relationships with various members of the media.

Quality Assurance: Ability to perform administrative and procedural activities to ensure that quality requirements and goals are fulfilled.

Drafting, Editing and Proofreading: Excellent ability to draft, edit and proofread material, communicating with accuracy and professionalism.


Technical Skills:

Experience in the usage of software packages (Office, Word, Excel, PowerPoint, Outlook, etc) and handling of web-based management systems.


Core Competencies:

Innovation: Ability to make new and useful ideas work.

Leadership: Ability to persuade others to follow.

People Management: Ability to improve performance and satisfaction.

Communication: Ability to listen, adapt, persuade and transform.

Delivery: Ability to get things done while exercising good judgement.


Desired additional skills and competencies:

Experience in handling corporate social media accounts on Twitter, linked In, Facebook and Youtube.

Experience in supporting the production of case studies and reports.

Good knowledge of production of multimedia projects (animations and videos).

Knowledge of digital payments, financial inclusion and international development.

Experience within a UN organization/agency or other international body.

Required Skills and Experience

Minimum academic education

Secondary education.

Bachelor’s Degree in Communications, Journalism, International Relations or related field an asset.


Minimum years of relevant work experience

Secondary Education with minimum of 6 years of relevant work experience in communication in development projects implemented by national/international NGOs/UN bodies/government;


Bachelor’s Degree in Communications, Journalism, International Relations or related field plus 3 years of relevant experience.


Required languages at working level

Fluency in spoken English and French.

Excellent drafting and editing skills in the English language.