National consultant to conduct business analysis for processes connected with newborn screening system in terms of Onboarding, Service Request, Diagnostic Reports scope


Location : Home-based, UKRAINE
Application Deadline :19-Jan-22 (Midnight New York, USA)
Type of Contract :Individual Contract
Post Level :National Consultant
Languages Required :
English  
Starting Date :
(date when the selected candidate is expected to start)
28-Jan-2022
Duration of Initial Contract :4 months

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.


Background

In every society, there are people who suffer from diseases that have a severe, chronic, progressive course, are life-threatening, and require vital and, as a rule, costly treatment. For such citizens in the developed countries of the world there are additional state guarantees (social, medical, financial, etc.), which must provide them with vital medical services and goods, including medicines, medical devices, special medical nutrition products, without which life and health can be provided. We find such people under threat. Citizens suffering from rare (orphan) diseases belong to a particularly vulnerable category of people, as their treatment is lifelong, vital and expensive.

 

According to the EU Recommendation of 8 June 2009 on action in the field of rare (orphan) diseases ? 2009 / ? 151/02 a rare disease is defined as a disease that is life-threatening or characterized by a severe progressive, chronic course, the prevalence of which among the population not more than 5 people per 10,000 population.

 

In total, there are between 5,000 and 8,000 rare (orphan) diseases in the world, affecting 6-8 percent of the population. One of the main priorities of the WHO is to ensure that states have access to the medical care and rehabilitation they need, including citizens with rare (orphan) diseases.

 

Given these principles and priorities, Ukraine is committed to providing citizens suffering from rare (orphan) diseases, measures to prevent such diseases, the organization of medical care, continuous and free access to essential medicines, medical devices and relevant food products for special medical food.

 

About 80% of orphan diseases occur at the genetic level, 20% of rare diseases are the result of oncological and onco hematological diseases, infections, autoimmune diseases. In 75% of cases, orphan diseases develop in childhood, but the symptoms of some of them may occur in adults. In most cases, these diseases are chronic, accompanied by disability and often lead to death. It should be noted that lethal outcomes for 30% of patients occur before the age of 5 years. 50% of orphan diseases lead to disability, one in five patients suffers from pain, one in three cannot lead an independent lifestyle.

 

To identify the risks of orphan diseases from the first days of life, in Ukraine newborns are given early diagnosis - newborn screening, which is currently the most accurate way of early diagnosis of genetically determined pathologies, which detects diseases that can seriously affect mental and physical development of children.

 

In order to implement the state policy on newborn screening and control and monitoring of the incidence of orphan diseases among children, the National Information System of Newborn Screening (NBS) is being created.

 

In line with this, UNDP seeks the services of a National Consultant to conduct business analysis for processes connected with the National Information System of Newborn Screening.


Duties and Responsibilities

MAIN OBJECTIVES OF THE ASSIGNMENT

The main objective of this assignment is to conduct business analysis for processes connected with the National Information System of Newborn Screening in part of creating an onboarding plan for stakeholders to load necessary context, technical requirements. 

 

DESCRIPTION OF RESPONSIBILITIES / SCOPE OF WORK

The Consultant will be responsible for conducting the following activities in order to achieve the overall goal of the assignment:

  • Conducting interviews with stakeholders in frames of their current functions, further functional requests and potential user-experience;
  • Review and analyze legislation which regulates end-to-end processes for National Information System of Newborn Screening;
  • Work with Maternity hospitals, specialized laboratories, Medical and genetic centers, National Health Service of Ukraine (NHSU), State Enterprise “E-Zdorovya”, Non-government organizations, Volunteer specialists to define business processes, stakeholder needs and their flow;
  • To analyze BPs, draft technical recommendations and requirements;
  • Describe and analyze “as is” business process;
  • Suggest and describe  “to be”  business process for each case (if required);
  • Compilate requirements, description of back-end logic.
  • Create technical tasks for development/updating of systems;
  • Work with developers to clarify or elucidate requirements;
  • Support the process of development / deployment of upgrades / fixes / new features;
  • QA for delivered releases (partial or on Project Manager’s request).

 

DELIVERABLES

Deliverable #

Task description

Deadline

1

Onboarding plan into Newborn Screening domain to quickly load context for each involved stakeholder (political stakeholders, key users of the project, dev team, etc)

Expected result:

Developed introduction document to Newborn Screening domain which describes:

  1. Project background;
  2. Key business process overview and actors;
  3. List of regulations documents;
  4. List of stakeholders and their roles;
  5. References to other useful information.

The draft is agreed with MOH

1st month

2

Technical requirements (TR) to CDB of eHealth for Newborn Screening System in part of adaptation of Laboratory interactions to support business processes related to working with Services Requests

Expected result:

Developed TR which covers Service Requestsscope and includes:

  1. “To be” business process in BPMN format;
  2. Business process description;
  3. List of User stories;
  4. Background for each user story.

The draft TR is agreed with MOH

2nd month

3

Technical requirements to CDB of eHealth for Newborn Screening System in part of adaptation of Laboratory interactions to support business processes related to working with Diagnostic Reports

Expected result:

Developed TR which covers Diagnostic reports scope and includes:

  1. “To be” business process in BPMN format;
  2. Business process description;
  3. List of User stories;
  4. Background for each user story.

The draft TR is agreed with MOH

3rd month

4

Finalized and packaged into Scope of Work to launch next phases for reaching target model of Newborn Screening System

Expected result:

  1. Developed non-functional requirements:
    1. Calculation of expected growth;
    2. Defined SLA metrics (e.g. speed response, scalability logic, etc.).
  2. Developed recommendation list for changing legal docs to launch “to be” business-processes.
  3. Developed Scope of Work in part of previous deliverables with sections:
    1. Terms & abbreviations;
    2. General information;
    3. General requirements;
    4. Functional requirements;
    5. Non-functional requirements;
    6. Administrative infrastructure;
    7. Technology stack;
    8. Organizational measures, timelines and acceptance procedure.

The draft TR is agreed with MOH

4th month

 

COPYRIGHT

The Deliverables shall be submitted in Ukrainian/English. The title rights, copyrights and all other rights whatsoever nature in any material produced under the provisions of this TOR will be vested exclusively in UNDP.

 

MONITORING/REPORTING REQUIREMENTS

Work-progress reporting/monitoring meetings will be held with the National Consultant on a regular basis. UNDP will be responsible for all quality control and evaluation of work-progress of the performance of the National Consultant. No reports or documents should be published or distributed to any third party without prior approval of the UNDP.

 

The Consultant will duly inform UNDP of any problems, issues or delays arising in the course of implementation of assignment and take necessary steps to address them.

 

All reports and results are to be submitted to the UNDP in electronic form (*.docx, *.xlsx, *.pptx, and *.pdf or other formats accepted by UNDP). All deliverables and presentations shall be provided in Ukrainian/English, all reports shall be submitted in English.

 

PROPOSED PAYMENT METHOD

Payments will be made in 4 tranches according to the following payment schedule:

  • upon satisfactory submission of deliverable #1 – 25%
  • upon satisfactory submission of deliverable #2 – 25%
  • upon satisfactory submission of deliverable #3 – 25%
  • upon satisfactory submission of deliverable #4 – 25%

 

MANAGEMENT ARRANGEMENTS

The consultant shall be responsible for managing the process of the work implementation, its resources, logistics and expenditures related to the tasks in a timely and accurate manner. The consultant will be reporting to the UNDP Health Programme Specialist in liaison with the Project manager of NBS Project from the Ministry of Health side.


Competencies

  • Demonstrate/safeguard ethics and integrity;  
  • Demonstrate corporate knowledge and sound judgment;
  • Self-development, initiative-taking;
  • Act as a team player;
  • Encourage and participate in open communication in the team, communicate effectively;
  • Create synergies through self-control;
  • Manage conflict;
  • Informed and transparent decision-making.

 


Required Skills and Experience

EXPERIENCE AND QUALIFICATIONS REQUIREMENTS

Minimum qualifications and experience:

Education:

• University degree in IT, programming, technical sciences or other related field

Experience:

• At least 2 years of experience in IT as a business analyst and/or system analyst

• At least 2 years of experience in eHealth field

• Knowledge of document analysis, writing user stories, functional decomposition, creating and using BPMN and standard UML tools (draw.io, Microsoft Visio or  their analogues)

• Proficiency with project management tools: Jira, Confluence, Trello (or analogue)

• The knowledge of API tools (Postman, Altova XMLSpy or their analogues) with logging/monitoring tools (Kibana and Grafana or their analogues) will be considered an advantage.

• Proficiency in Ukrainian, working knowledge of English

 

DOCUMENTS TO BE INCLUDED WHEN SUBMITTING THE PROPOSALS

Applicants shall submit the following documents:

Required

 

?

Letter of interest/proposal, explaining why the applicant considers him - or herself the most suitable for the work

?

Personal CV, including information about past experience in similar projects / assignments and contact details for referees.

?

At least one example of written technical requirements, specifications of ToRs or parts of such documents if there is confidential information that cannot be shared fully. Documents have to be relevant to projects mentioned in the CV.

?

 

Financial proposal

Note: UNDP documents templates are available at the following link:

https://www.dropbox.com/sh/gl77bauo27ed0l9/AACGhkF0QmlC5dhm5HZutu2Fa?dl=0

 

EVALUATION

  • University degree in IT, programming, technical sciences or other related field (Bachelor's degree - 17 pts, Master`s degree - 20 pts)
  • At least two years relevant professional work experience in IT as a business analyst and/or system analyst (2 years - 15 pts, 3-5 years - 17 pt, 6 years and more - 20 pts)
  • At least one year of relevant professional experience in eHealth field (1 year – 3 pts, 2 years and above - 5 pts)
  • Practical experience with business analysis methods (document analysis, writing user stories, functional decomposition, creating and using BPMN and standard UML tools (draw.io, Microsoft Visio or  their analogues), not structured written example - 5 pts, well written and structured example  - 10 pts
  • Proficiency with project management tools: Jira, Confluence, Trello (or analogue) - 2 pts
  • Proficiency in Ukrainian working knowledge of English - 9 pts, proficiency in Ukrainian and English – 13 pts

 

Cumulative analysis

?Contract award shall be made to the incumbent whose offer has been evaluated and determined as:

a) responsive/compliant/acceptable, and

b) having received the cumulative highest score out of a predetermined set of weighted technical and financial criteria specific to the solicitation.

* Technical Criteria weight: 70%

* Financial Criteria weight: 30%

Only candidates obtaining a minimum 70% from the maximum available technical score (49 points) would be considered for the Financial Evaluation

The maximum number of points assigned to the financial proposal is allocated to the lowest price proposal and will equal to 30. All other price proposals will be evaluated and assigned points, as per below formula:

30 points [max points available for financial part] x [lowest of all evaluated offered prices among responsive offers] / [evaluated price].

The proposal obtaining the overall cumulatively highest score after adding the score of the technical proposal and the financial proposal will be considered as the most compliant offer and will be awarded a contract.

 

Travel

In the case of unforeseeable travel, payment of travel costs including tickets, lodging and terminal expenses should be agreed upon, between the respective business unit and the Consultant, prior to travel and will be reimbursed. In general, UNDP should not accept travel costs exceeding those of an economy class ticket. Should the IC wish to travel on a higher class he/she should do so using their own resources.



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