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National consultant to conduct business analysis for processes connected with medical conclusions, form of incapacity to work and payments on eHealth side
|Location :||Home-based, UKRAINE|
|Application Deadline :||18-Jan-22 (Midnight New York, USA)|
|Additional Category :||Democratic Governance and Peacebuilding|
|Type of Contract :||Individual Contract|
|Post Level :||National Consultant|
|Languages Required :||English|
|Duration of Initial Contract :||4 months|
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
Ukraine goes into a country-wide “Paperless initiative”. One of them is “Form of incapacity to work” which includes the following processes:
The core goal of this paperless initiative is to minimize patient movements from doctor to employer to get payments for insured persons. This end-to-end flow includes a lot of complex interactions between government systems - eHealth and Electronic Register of forms of incapacity to work.
From June 4, 2021 in Ukraine the target model of formation and delivery of "e-SeakLeaves" is introduced. The introduction of “e-SeakLeaves” is an important stage of paperless not only in the field of health care, but also in building an effective electronic document management system, which will significantly save budget funds by minimizing corruption risks of issuing unjustified e-SeakLeaves and simplifying the process of receiving insurance payments.
The target model of formation and issuance of "e-SeakLeaves" provides for the formation of electronic sick leaves in the Electronic Register of sick leaves on the basis of medical certificates of temporary incapacity, entered by the doctor in the Register of medical certificates in the electronic health care system.
Patients will no longer have to bring a paper certificate of incapacity for work to record the fact of temporary incapacity for work, and employers will see the necessary information about e-SeakLeaves in the personal e-office of the insured (employer) on the web portal of Electronic Services of the Pension Fund of Ukraine (https://portal.pfu.gov.ua).
The introduction of a target model automates the process of certifying a person's temporary disability and makes it more transparent and convenient for patients, employers and social workers.
This complexity of interaction between different registers requires developing complex handling logic for “e-SeakLeaves” cases.
In line with this, UNDP seeks the services of a National Consultant to conduct business analysis for processes connected with “e-SeakLeaves” on eHealth side (Functional requirements, BPMN diagrams, Error handling logic).
Duties and Responsibilities
MAIN OBJECTIVES OF THE ASSIGNMENT
The main objective of this assignment is to conduct business analysis for processes connected with “e-SeakLeaves” on the eHealth side (Functional requirements, BPMN diagrams, Error handling logic).
DESCRIPTION OF RESPONSIBILITIES / SCOPE OF WORK
The Consultant will be responsible for conducting the following activities in order to achieve the overall goal of the assignment:
The Deliverables shall be submitted in Ukrainian/English. The title rights, copyrights and all other rights whatsoever nature in any material produced under the provisions of this TOR will be vested exclusively in UNDP.
Work-progress reporting/monitoring meetings will be held with the National Consultant on a regular basis. UNDP will be responsible for all quality control and evaluation of work-progress of the performance of the National Consultant. No reports or documents should be published or distributed to any third party without prior approval of the UNDP.
The Consultant will duly inform UNDP of any problems, issues or delays arising in the course of implementation of assignment and take necessary steps to address them.
All reports and results are to be submitted to the UNDP in electronic form (*.docx, *.xlsx, *.pptx, and *.pdf or other formats accepted by UNDP). All deliverables and presentations shall be provided in Ukrainian/English, all reports shall be submitted in English.
PROPOSED PAYMENT METHOD
Payments will be made in 4 tranches according to the following payment schedule:
The consultant shall be responsible for managing the process of the work implementation, its resources, logistics and expenditures related to the tasks in a timely and accurate manner. The consultant will be reporting to the UNDP Health Programme Specialist in liaison with the Project manager of “e-SeakLeaves” Project from the Ministry of Health side.
Required Skills and Experience
EXPERIENCE AND QUALIFICATIONS REQUIREMENTS
Minimum qualifications and experience:
• University degree in IT, programming, technical sciences or other related field
• At least 2 years eperience in IT as a business analyst and/or system analyst
• At least 1 year experience in eHealth field
• Knowledge of document analysis, writing user stories, functional decomposition, creating and using BPMN and standard UML tools (draw.io, Microsoft Visio or their analogues)
• Proficiency with project management tools: Jira, Confluence, Trello (or analogue) will be considered an advantage
• The knowledge of API tools (Postman, Altova XMLSpy or their analogues) with logging/monitoring tools (Kibana and Grafana or their analogues) will be considered an advantage
• Proficiency in Ukrainian, working knowledge of English
DOCUMENTS TO BE INCLUDED WHEN SUBMITTING THE PROPOSALS
Applicants shall submit the following documents:
Contract award shall be made to the incumbent whose offer has been evaluated and determined as:
a) responsive/compliant/acceptable, and
b) having received the cumulative highest score out of a predetermined set of weighted technical and financial criteria specific to the solicitation.
* Technical Criteria weight: 70%
* Financial Criteria weight: 30%
Only candidates obtaining a minimum 70% from the maximum available technical score (49 points) would be considered for the Financial Evaluation
The maximum number of points assigned to the financial proposal is allocated to the lowest price proposal and will equal to 30. All other price proposals will be evaluated and assigned points, as per below formula:
30 points [max points available for financial part] x [lowest of all evaluated offered prices among responsive offers] / [evaluated price].
The proposal obtaining the overall cumulatively highest score after adding the score of the technical proposal and the financial proposal will be considered as the most compliant offer and will be awarded a contract.
In the case of unforeseeable travel, payment of travel costs including tickets, lodging and terminal expenses should be agreed upon, between the respective business unit and the Consultant, prior to travel and will be reimbursed. In general, UNDP should not accept travel costs exceeding those of an economy class ticket. Should the IC wish to travel on a higher class he/she should do so using their own resources.