Background

Instructions to Applicants:

Click on the "Apply now" button. Input your information in the appropriate Sections: personal information, language proficiency, education, resume and motivation. Upon completion of the first page, please hit "submit application" tab at the end of the page. Please ensure that CV or P11 and the Cover letter are combined in one file.

The following documents shall be required from the applicants:

  1. Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.
  2. A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.
  3. Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as  reports, presentations, publications, campaigns or other materials.

Travel:  

No Travel is expected

Institutional Arrangement

The Facilitator will report to the SDG Engagement Specialist in the SDG Integration team, and will work closely with colleagues in the Poverty and inequality teams in the GPN.

Office/Unit/Project Description 

The United Nations Development Programme (UNDP) is a global organization with 18,000 staff working in approximately 170 offices globally. UNDP works in development and crisis settings with the aim to achieve the eradication of poverty, reduction of inequalities and exclusion, and sustained development results. Coming together under the new framework of the Global Policy Network (GPN), the Bureau for Policy and Programme Support (BPPS) and Crisis Bureau (CB) sit at the core of UNDP’s global policy, programming, and knowledge capacities.

The current revitalization of these functions aims to better capture UNDP’s knowledge, innovations, good practices and lessons learned from country, regional and global experience, drawing from a network of internal and external expertise, in order to address complex problems. To this end, UNDP has recently re-established its global Communities of Practice (CoPs), of which UNDP has a rich history, to promote and support knowledge flows within and across the GPN areas of work and enrich UNDP’s global policy and programme functions. The new model of the CoPs has a more inclusive, flexible approach taking advantage of existing networks, both internal and external to UNDP, to build inclusive communities around UNDP’s main thematic areas of work.

One of the key thematic area in the new CoP structure is  focused on the topic of Poverty and Inequality which aims to effectively connect UNDP's staff across country, regional and global teams working to promoite dignity, opportunity and prosperity for all. The CoP facilitator will support the sub-cop of Informality and development futures series.

 

Duties and Responsibilities

Scope of Work

The CoP Facilitator plays an important role in fostering strong substantive engagement within and across the CoP, supporting content curation, quality assurance, and providing substantive advice and feedback loops.

This Recognizing that each CoP member has unique needs and comfort levels related to participation, the facilitator will promote and offer a variety of opportunities and approaches for engagement. The main areas of responsibilities are:

Fosters the CoPs alignment to the next Strategic Plan and the proposed Knowledge Management Strategy:

  • Aligns the communities learnings needs with UNDP’s Strategic Plan 2022-25 and its Results framework (IRRF).
  • Conducts a demand-driven CoP survey in January 2022.
  • Develops a 100-day implementation plan for their CoP.
  • Tags their engagements against priority areas within related signature solution, as articulated in the Integrated Results and Resources Framework (IRRF).

Curates engagement among CoP members:

  • Sources questions from the community and leads the knowledge gathering for the consolidated replies
  • Engage with Thematic Advisors who lead on relevant practices under the CoP’s purview and are accountable for their respective CoP;
  • Engage in continual “behind the scenes” work of connecting practitioners, flagging experts to come in where necessary, and supporting development of queries and discussion topics for members;
  • Support the development and implementation of relevant webinars and in person events;
  • Manage a “direct connect” service via email/chat for CoP members who prefer reaching out with questions via social networks; thus, enabling small networks of practitioners and peer assists.
  • Facilitate timely, focused, targeted and crosscutting e-discussions and on/offline events as needed;
  • Curate content on SparkBlue, frequently update the CoP Sparkblue homepage

Scan the internal and external environment for relevant content for the CoP members:

  • Interface with and draw from existing internal and external networks focused on a range of related topics;
  • Scan related media for relevant articles and develop insights pieces for the community
  • Stay on top of industry trends and keep the CoP updated on the latest news, thinking and findings on the topic by continuously sharing with the Community on Sparkblue and Yammer.
  • Detect and capture any relevant issues from one or more networks that could be elevated as an inter-practice discussion and utilize online platform tools;
  • On a monthly basis, reach out to all the CoP members through digestible, targeted email updates (“Community Snapshots”) to bring the most pertinent updates and opportunities for engagement to the attention of the CoP members, including, relevant discussions, queries, cross-cutting consultations, hands on “labs”, webinars, events;

Curates knowledge for the Development Futures Series:

  • Work closely with the Development Futures Series (DFS) team to strengthen and broaden the visibility and usability of the DFS’ library of publications through the strategic creation and curation of knowledge products and communications assets (e.g. videos, infographics, social media cards);
  • Engage with the whole of UNDP staff, stakeholders, and partners through community building and knowledge sharing exercises (e.g. webinars, interviews, surveys, discussion rooms) on areas related to futures-thinking and foresight happening across UNDP offices;
  • Strategize and design communications efforts to support the sharing of thought-leadership and insights coming from the DFS across UNDP’s offices;
  • Expand the DFS’ reach by promoting opportunities through inclusive and equitable practices;
  • Support the SPE and DFS teams on other task/issues as required.            

Monitoring and Reporting

  • Adhere to internal SOPs in terms of weekly inputs for engagements tracking and monthly inputs for reporting, ensuring all relevant parties have access to information on past as well as upcoming engagement in a timely and efficient manner
  • Timely input all internal tracking documents and mechanisms with quantitative and qualitative insights at the end of each calendar month. Update such insights at the end of each quarter, and towards the end of the year (October/November) to facilitate monthly, quarterly, yearly, and ad hoc reporting
  • Contribute on an ad hoc basis (at least every 6 months) to special impact-focused corporate internal and external publications (including leaflets, one/two-pagers, animated cards, infographics and more) with useful, clear, concise inputs to help capture how the CoP is supporting UNDP achieve its corporate priorities
  • Timely and efficiently respond to ad hoc requests for inputs from management, in terms of quantitative and qualitative insights

Competencies

UN Core Values and Competencies:

Professionalism: Shows pride in work and achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.


Communication: Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify and exhibits interest in having two-way communication; Tailors language, tone, style and format to match the audience; Demonstrates openness in sharing information and keeping people informed.


Client Orientation: Considers all those to whom services are provided to be "clients " and seeks to see things from clients' point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients' needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.

Required Skills and Experience

Minimum Qualifications of the Successful IPSA

Min. Academic Education

Master’s Degree in international development, Social Sciences, or related area, required. Equivalent relevant experience combined with a bachelor’s degree may also be considered.

Min. years of relevant Work experience

  • A minimum of 2 years of professional working experience with Master’s degree (or 4 years of experience with the Bachelor’s degree) in relevant fields related to international development is required;
  • A minimum of 2 years working in Community/networks (required);
  • A minimum of 2 years working in knowledge management within an international organization (required);

Required  skills and competencies

  • Proven ability to work under pressure with tight deadlines, and to deliver in a timely manner within cost and quality standards;
  • Proficiency and proven experience in the use of Microsoft Office suite (e.g. Word, Excel, Power Point) is required. Proven experience in the development infographics, online surveys, presentations, organization of webinars would be an asset;
  • Proven work experience in managing online platforms

Desired additional skills and competencies

  • Proven experience organizing and managing events and workshops (desirable);
  • Knowledge of the UN system (desirable);
  • Country Office experience with international organizations or with UNDP (desirable).

Required Language(s) (at working level)

Proficiency in written and spoken English required. Proficiency in other official UN languages is an asset.

Professional Certificates

N/A