Background

UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security. Placing women’s rights at the center of all its efforts, UN Women leads and coordinates United Nations system efforts to ensure that commitments on gender equality and gender mainstreaming translate into action throughout the world. It provides strong and coherent leadership in support of Member States’ priorities and efforts, building effective partnerships with civil society and other relevant actors.

UN Women has established a programme for South Sudan that targets 3 key priority areas: (i) Women’s leadership and gender-responsive governance; (ii) Women’s access to economic empowerment and opportunities; (iii) Security and protection of women and girls UN Women in South Sudan, following in the path set out in the global strategic plan, has developed the South Sudan Country Programme Document (CPD), which outlines and directs its support to the country in the following key areas.

  • Enhanced women Leadership and participation in gender-responsive governance;
  • Increased access to women’s empowerment and opportunities;
  • Improved protection and security for women and girls.

Duties and Responsibilities

The IT and Communications Associate will be working under the overall supervision of the Operations Manager of UN Women. He or she will be mainly responsible for managing UN Women South Sudan’s corporate information and communication management and technology standards, guidelines and procedures for the CO technology environment. Specifically the IT and Communications Associate will be responsible for:

Ensures the implementation of IT and Communications strategies and introduction of new technologies, for out- posted teams and government counterparts, focusing on achievement of the following results:

  • Full compliance with corporate information management and technology standards, guidelines and procedures for the CO                 technology environment;
  • Analysis of the requirement and elaboration of internal policies and procedures on the use of ICT;
  • ICT business processes mapping and elaboration/establishment of internal Standard Operating Procedures (SOPs) in ICT management, control of workflows in the ICT team;
  • Participation in the business process re-engineering activities and ensure that business needs drive IT solutions related to corporate resource management;
  • Conduct of market research and analysis, and introduction of new technology for country office system updating and improvement;
  • Provision of advice in the procurement of new ICT equipment for the CO and projects, provision of technical specifications and information on best options in both local and international markets;
  • Development and updating of the ICT annual work plan and road map. Development and updating the ICT disaster recovery plan, ICT infrastructure and training plans. Follow-up on their implementation;
  • Provision of effective and client-oriented service;
  • Advice and provide technical support to the Programme and Project Managers, their Government counterparts, on ICT related issues, while focusing on the following results:
  • Explanation of the UN WOMEN Corporate ICT Policy to the management to ensure sound understanding before major IT and Communications management decisions are made;
  • Provision of sufficient information to the management to ensure that the right budgetary allocation is made for the ICT Unit and office ICT needs;
  • Preparation of IT and Communications Unit Work plan focusing on the input and needs of the office and based on the approval of the Senior Management.

Supervision of the implementation of corporate UN WOMEN systems.

  • Ensures efficient networks administration at CO, project and out-posted sites, focusing on the achievement of the following results:
  • Monitoring of the computing resources to provide a stable and responsive environment;
  • Operating of network utility procedures defining network users and security attributes establishing directories, menus and drive mappings, configuring network printers and providing user access;
  • Monitoring of backup and restoration procedures for both server and local drives;
  • Timely upgrade of LAN infrastructure and internet connectivity to meet UN WOMEN requirements;
  • Provision of technical advice on network administration to other agencies as required; 
  • A better understanding of the IT and Communications policy by staff members. This will be achieved by sharing and explaining them UN WOMEN IT and Communications policy to the staff members and would ultimately enhance their understanding of the
  • Better working relations of IT and Communications staff with other staff members by offering overall guidance and mentoring to unit team members in their day-to-day activities.
  • Provide web management support services for projects and counterparts, focusing on achievement of the following results:
  • Ensure facilitation of knowledge building and knowledge sharing in the office and amongst partners focusing on their achievement of them.

Competencies

Integrity and professionalism:

  • Demonstrated expertise in area of specialty and ability to apply good judgment; high degree of autonomy, personal initiative and ability to take ownership;
  • Willingness to accept wide responsibilities and ability to work independently under established procedures in a politically sensitive environment, while exercising discretion, impartiality and neutrality;
  • Ability to manage information objectively, accurately and confidentially;
  • Responsive and client-oriented.

Accountability:

  • Mature and responsible;
  • Ability to operate in compliance with organizational rules and regulations.

Commitment to continuous learning:

  • Initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment.

Planning and organizing:

  • Effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely  manner;
  • Ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities.

Teamwork and respect for diversity:

  • Ability to operate effectively across organizational boundaries;
  • Ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity and gender.

Communication:

  • Proven interpersonal skills;
  • Good spoken and written communication skills, including the ability to prepare clear and concise reports;
  • Ability to conduct presentations, articulate options and positions concisely;
  • Ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local
  • Ability to maintain composure and remain helpful towards the staff, but objective, without showing personal interest; capacity to transfer information and knowledge to a wide range of different target groups;
  • Flexibility, adaptability, and ability and willingness to operate independently in austere, remote and potentially hazardous environments for protracted periods, involving physical hardship and little comfort, and including possible extensive travel within the area of operations.

Required Skills and Experience

Education:

First level University degree in Information Systems, Information Management or other fields with a strong specialization in ICT areas, Cisco Certified Network Associate (CCNA). Knowledge of the ATLAS or ERP system would be an asset.

Experience:

  • 3 (Three) years of continuous professional work experience relevant to IT and Communications;
  • Experience in conducting IT training would be an asset;
  • Experience in the provision of advisory and technical support and working with government officials is an advantage;
  • Experience in setting up of ICT infrastructure in establishing new offices;
  • Setup and manage AD Servers and File Servers
  • Conversant with VSAT Systems;
  • Knowledge of and experience in a post-conflict environment would be an advantage.

Language:

Fluency in English (written and spoken) and fluency in local languages.

Application Information:

  • Interested applicants can apply online; 
  • All applications must include (as an attachment) the completed UN Women Personal History form (P-11) which can be downloaded from http://www.unwomen.org/about-us/employment;
  • Kindly note that the system will only allow one attachment, scan your documents into one single file. Applications without the completed UN Women P-11 form will be treated as incomplete and may not be considered for further assessment.

Qualified women candidates are highly encouraged to apply.

    Note:
    In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.