Digital Public Goods Alliance (DPGA) Technical Coordinator & Community Analyst - IPSA 9


Location : Home-based
Application Deadline :28-Apr-22 (Midnight New York, USA)
Type of Contract :IPSA (Regular)
Post Level :IPSA-9
Languages Required :
English  
Duration of Initial Contract :12 months
Expected Duration of Assignment :12 months

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.


Background

Instructions to Applicants: Click on the "Apply now" button. Input your information in the appropriate Sections: personal information, language proficiency, education, resume and motivation. Upon completion of the first page, please hit "submit application" tab at the end of the page. Please ensure that CV or P11 and the Cover letter are combined in one file.

The following documents shall be required from the applicants:

Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.

A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.

Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as reports, presentations, publications, campaigns or other materials.

 

Office/Unit/Project Description

UNDP is the development arm of the United Nations. Present in 170 countries with over 17,000 people, UNDP works on the world’s biggest problems: extreme poverty, climate change, good governance, renewable energy, crisis prevention, and women’s empowerment, among others.

The recently approved UNDP Strategic Plan 2022-2025 highlights the importance of digital as one of the key enablers to achieve UNDP’s mandate. UNDP’s Digital Strategy 2022-2025 builds upon the Strategic Plan and puts forth a vision whereby digital is an empowering force for people and planet, in which the implementation of digital public goods is a strategic priority for enabling inclusive digital ecosystems globally. Digital Public Goods are as defined by the Digital Public Goods Alliance (DPGA) open-source software, open data, open AI models, open standards, and open content that adhere to privacy and other applicable laws and best practices, do no harm by design, and help attain the Sustainable Development Goals (SDGs). 

UNDP co-hosts the Secretariat of the DPGA, established in follow-up to the High-level Panel on Digital Cooperation. In its report, the Panel recommends as 1B “that a broad, multi-stakeholder alliance, involving the UN, create a platform for sharing digital public goods, engaging talent and pooling data sets, in a manner that respects privacy, in areas related to attaining the SDGs”. UNDP believes that digital public goods (DPGs), is the strategic approach to support structural transformations, particularly inclusive and digital transitions.  Given the scale of UNDP’s footprint and technology procurements in countries, there is significant opportunity to accelerate our work in building the local digital ecosystems in low- and middle-income countries to effectively implement DPGs that address critical development needs, built for scale and with safeguards from the new and emerging risks of digital, especially those at risk of being left behind.

 

Institutional Arrangement

This position is directly supervised by the Digital Public Goods Alliance, with institutional relationship of oversight and management by the UNDP Head of Digital Public Goods.


Duties and Responsibilities

Scope of Work

This position will be (virtually) based in the Digital Public Goods Alliance (DGPA), co-hosted by UNDP, UNICEF and the Norwegian Agency for Development Cooperation (Norad). She/He will be part of the Digital Public Goods Alliance (DPGA) Secretariat.

UNDP is looking for a full-time, DPG Technical Coordinator & Community Manager to support open source product owners as they go through the process of nominating their open source digital solutions for review as a digital public good. The community manager will provide 1:1 support for current and prospective nominees, run trainings, create educational assets and foster a community of project owners around the Standard.  You will also engage open source contributors in the review process itself leveraging academic partnerships to run crowdsourcing campaigns that expand the capacity and efficiency of the vetting process.

The Technical Coordinator & Community Manager will build the DPG community by supporting and assessing open source solutions that submit as Digital Public Goods nominees and building a community of contributors around the DPG Review process. She/He will support projects as they are reviewed against the DPG standard and will be responsible for evangelizing, educating and informing product owners about the standard, improving related criteria, providing assistance and creating new resources to support project owners as they nominate digital public goods. She/He will also engage open source contributors in the review process itself leveraging academic partnerships to run crowdsourcing campaigns that expand the capacity and efficiency of the vetting process.  In this role the Technical Specialist & Community Manager will be the first point of contact for product owners with the DPGA and play a critical role in making the process rewarding, educational and satisfying for a growing community of project owners and contributors.

Main Responsibilities will be:

  • Respond to inquiries, educating and evangelizing the DPG Standard with potential Nominees
  • Support DPG nominees as they go through the nomination process - documenting learnings and creating new resources and assets.
  • Work closely with project owners to provide technical assistance and support as they go through the nomination process
  • Working with the Technical Specialist, technically assess projects against the DPG Standard
  • Contribute to the Standards process by making suggestions and improving relevant criteria
  • Engage open source contributors in the review process itself leveraging academic partnerships to run crowdsourcing campaigns that expand the capacity and efficiency of the vetting process
  • Systematize and create resources to improve and facilitate the DPG nomination process to increase the useability and efficiency of the process - including webinars, guides, instructional videos, office hours, community calls and chat
  • Build feedback loops to inform the nomination and review process
  • Harnessing the community to engage them actively in soliciting nominations for the DPGs: Foster a DPGA community of contributors/engaged product owners
  • Build a strategy to engage DPG owners post- their successful review


Competencies

Required  skills 

Technical:

  • We are looking for a technically-capable community builder with a passion for working with open source projects. The successful candidate will be able to read, review and understand an open source project and to foster, educate and engage a community of DPG project owners and contributors.
  • Experience with open source community development, technical community management, or open source experience.
  • Demonstrated proficiency in required technical areas, including open source license types, documentation and community management.
  • Experience in delivering guidance, technical support and mentorship to individuals, teams, start-ups or other groups on complex challenges is an asset.
  • Strong written and verbal communication skills, excellent technical communication with peers and non-technical stakeholders
  • Understanding of different contexts and experience working in developing countries desired.
  • Ability to synthesise technical information and translate it into accessible products and systems.
  • Knowledge of international development and key challenges affecting children in developing countries is desired.

Core behavioural:

  • You are self-motivated, capable of working and thriving in a dynamic fast-paced environment with a highly-distributed team.
  • Strong intrapreneur/entrepreneur spirit; Likes building new initiatives with high degree of uncertainty and iteration
  • Effective interactive communication
  • Client service and people-oriented
  • Relationship/community building
  • Teamwork and cooperation
  • Handles confidential and politically sensitive issues with maturity

Required Language(s) 

Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

Professional Certificates N/A


Required Skills and Experience

Min. Education requirements

An advanced university degree in Computer Science, Information Technology, Engineering or in other relevant areas.

A first-level university degree with 2 additional years of relevant experience may be accepted in lieu of the Masters degree hese may be compensated by additional years of work experience

Min. years of relevant work experience 

Minimum of  2 years experience of relevant professional experience in open source community coordination or related community coordination.



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